The Home Depot

Nigel and Mary give the BEST customer service possible. They went above and beyond helping us find shelves for our home. They called other stores and refused to let us spend our day driving all over looking for the right ones. They did all the work for us, such sweet people and they seemed genuinely happy to help us! Everyone should be like them!

It has everything one needs for home and appliance. Came here to buy headlamp. I hike often, and since it gets dark early, I really needed it. Walked around, found what I needed, purchased and left. I do not see what is so horrible about this place as some reviewers have mentioned.

This is my go to Home Depot over the years. It’s close to Route 46 and the workers are generally helpful. If you need to get some things done around the house The Home Depot is your candy store. This place usually gets swamped on a weekend with only one active register running but I don’t mind. The self-​check out is where it’s at and one big plus: you can pay using PayPal. That’s forward thinking if you ask me. Oh that reminds me I need to pick up some Behr premium paint – Good, better, Behr.

Today my only pleasant experience was dealing with the cashier. However, like usual; employees working the aisles are brain dead and saunter around like zombies. I actually asked about light bulbs not building a house plus i saw that they carry over-​priced «sponge daddy». If looking to purchase go to bed bath & beyond.

I often forget how many thing I can get done with a visit to Home Depot. This morning I returned the Rug doctor rental and it worked great and while I was there I was able to grab all of my laundry and house cleaning supplies which saved me a trip elsewhere.

My husband and I visited the HD in totowa nj Tonight and needed assistance from the customer service desk to check if the tiles were in stock. The elderly night manager Ian ignored us. There was one other woman assisting a couple. After waiting 5 mins, we asked this manager to help he told us it’s too late. We looked at our watch it just turn 9pm. Too late?, he had us standing there for 5min and the store hour is til 10pm. Another couple check their watch too. We stood there still patiently waiting, he decided to help another gentlemen. I was very upset my 6yr old get to see discrimination personally herself during this visit with us. In this day and age, so sad. I don’t believe we actually spent over $ 1000 on supplies from this store. Had I known, we would have went to Loew. I really hope their corporate office don’t endorse this type of people. So sad… And a manager… Smh. I never leave reviews but created an account dedicated to Ian.
Thanks buddy.

Place is ok. Has items you need for all aspects of the home. Selections are not bad. Rigid And husky main tool brands if your going that route. If you know what your looking for and they have in on stock you can navigate pretty well the store. One of the things I would like to see improved is employee knowledge of where locations of items are. Customers get a lot of the” I’m in another department”. And other employee have no idea what they are talking about when you refer to material or a question regarding it even if they are from the department. It’s expected. Not everybody knows all things. But ratio to what is known is not there. Only other problem is they usually have one register open usually unless its the weekend. They rely a lot in the self checkout. We all know how hard it it to scan material that is large or awkward, and the please place item in the bag area! Ha. But all in all you will never be totally lost if you go in without and knowledge. Place had good hours and open 7 days a week. I always enjoy the trip to The depot to get my materials.

I feel like I’ve shopped in every section of this store, from Building Materials to Kitchens, to Garden Center to paint. One thing is consistent, the people that work here really seem to enjoy helping you with your project. I still go to my local hardware store whenever I can (rather give my money to the little guy than the corporate giant) but for the bigger jobs, I love going to the HD.

This place is huge. If you have trouble finding something the staff are more than happy to assist you.

Eeeh… Me thinks not…
I needed to install carpet in an apartment quickly, so I used Home Depots’ ’72 Hour’ carpet… I already knew the carpet style, colour and padding type as well as the area that needed to be covered… I walked in with my credit card in hand and had trouble finding a store associate to help with my purchase… Once they did, the process was very tedious…
She attempted to upsell me on everything… Upgraded padding, better carpet, custom install, etc… I already knew what I wanted and was ready to pay — don’t make it difficult… But in 30 minutes or so, we were done… I got to the register to pay and they only charged me $ 30…This was the initial charge for the measurement and only the first step in a very difficult process…
It took them three days to come and measure!.. I returned to the store to schedule an install date and pay the rest of the fees, but they wouldn’t let me until the measurement guy submitted his data and they could study it… ARGH…
Two more days later, I got a phone call (from yet a different party) asking me to schedule an install date… Three days later, the guys came to install it…
Evidently, the ’72 Hour’ carpeting does not mean in your home, it means 72 hours to come out and measure, then 72 hours for them to review the data, then 72 more hours to come and install it…
Each very difficult step takes 72 hours and is a different company, NOT HOME DEPOT… Each step also is accompanied by a trip to HD for a certain charge — the measure fee, the down payment and the residual… The last of which is due AFTER the install…
Dear HD — I have the same carpet in my home right now and all I want is a replacement… I know what I want and want to pay for it without playing any games… In such a bad economy, why make it so difficult to take my money…

Came here a second time in less than a week and on a rainy day. Most people waited out the torrential downpour in the store, and while that happened, my sister and I were approached by at least 4 friendly employees. Everything from a simple, but very generous greeting to asking if we needed help selecting products and retrieving them.
On that day, we came in to buy some paint, and I will say the one working at the station was slow. He didn’t recognize our presence even though there were only two painstakingly slow people in front of us. Whatever. The other employees here are much nicer and will be rewarded before this guy.

I find this home depot to be one of the better ones in our area. They have always been helpful.

A decent place to stop by to pick up some supplies. Good layout, friendly employees, and a useful display of fences and prices right outside the store. We stopped by to pick up some spray lubricant for plastic hinges and there was a good display/​selection.
We didn’t really stick around to look at everything else in the store, but the layout was the same as any other home depo.