99 Restaurant & Pub

Friendly staff every time I’ve been in, and in my opinion the food here is consistently above the quality of similar types of places, ordered an appetizer and in the time it took to write this review it has arrived so I’ll keep this short!

First time in a 99. Pleasantly surprised.
Just had a great meal, a new garlic steak special for 12.95. As you might expect from the price, the steak was not huge, but it was tender and tasty. The place was clean, warm, and the service was especially good (the waitress’s name was Tricia).
For an inexpensive meal in a nice setting, I’d go back in a heartbeat.

yummy meal ten and under, not a big fan of popcorn, but the meal were great parking was great. it was nice had a one in a half year old popcorn kept him busy. mac n cheese n brocolli was ok brocolloli hard for him. chicken was huge. i had fish n that was yummy, the vegetable taste like applesauce yummy.

Save yourself a trip and drive up to Applebees; this 99 location is not worth your time. I ate once before at a 99 Restaurant in Massachusetts and it was actually not bad. Unfortunately, this location is just terrible. I went around 2pm and the place was pretty dead. The young man who seated us was very kind and friendly. Our waitress on the other hand was rude and extremely pushy. We sat down and before we opened the menu she came for our drink order and asked if we were ready to order our meal. We gave her what we wanted to drink but told her we needed some time to look over the menu. She gave us about a minute before returning and asking for our order, at this time I just made it to the middle of the menu, and we asked again for some more time. She came up a third time and feeling rushed we decided to just order. I ordered the prime rib. Well I tried to order it. The waitress informed me that they did not have prime rib and only served it on Thursdays. I thought this was weird since I didn’t read anything about it in the menu. I let my mother order while a frantically looked for something else to order. I ended up ordering the country fried chicken and the waitress rudely corrected me on the name. I felt a bit attacked by her and then she laughed at me for not saying the name exactly as it was written on the menu.
The complimentary pop corn was extremely salty and made you want to continuously drink your beverage. My mom ordered the mango ice tea and she found a straw wrapper inside her drink. Disgusted, she stopped drinking and decided to not order another drink. It made me question what was in my dark colored root beer.
We received our food and it was not so great. It was bland and looked reheated. My mom asked for no coleslaw and she still received it. She never received her side of veggie that she ordered. Everything just looked thrown together on the plate and since there were not many other parties in the restaurant there is no reason for such laziness.
We were also seated in front of the kitchen between the two door ways. Constantly we could hear the employee’s conversations including the waitress who was assigned to our table. They were gossiping about the parties they were serving and how a couple tipped poorly. Honestly, it made me think «Hey, if you’re getting a poor tip maybe you should look at the quality of service you are providing.»
Our waitress was constantly walking back and forth between the kitchen door ways to look at us and im assuming other tables. I felt like I was being hovered over and rushed. Like I needed to hurry up and order, scarf down my meal, tip her big then get the hell out of the restaurant.
To say the least I will not be back to this restaurant. I’d rather go get some fast food through a drive thru. At least I’ll know I’ll get a friendly server from the Wendy’s.

I understand it’s a chain restaurant. We called at 4:15 to see how long of a wait it was for take out. they said 20 minutes. Said we’d call back at 4:40 so our order would be fresh outta their microwave. They insisted on not calling back and they’d fire our order for pickup at 5. Ok!?! Went to pick up at 4:50.Wanted to make sure our bill was paid and food would be hot. when I walked in, 10 minutes early, my food was sitting behind the take out counter. They had to go back to get the desserts. Apple crisp desserts were FROZEN SOLID!
Totally disgusting service and quality. When I walked in, the deviant manager was flirting with the teenage waitstaff. When we called back complaining about how bad the food was, he offered us a $ 20 gift card. i did not want the gift card because the food was
at least like to get the gift card to give e to my 15 year old son who will vacuum down any shit
least we’d recover ¹⁄₃ of the money we spent. NOTHING BUT A BURGER KING WITH TEENIE BOPPER WORKING FOR A FAT DEVIANT MANAGER! Glad I didn’t see what goes on in this mismanaged place in the kitchen. AND I WOULD’VE LIKED TO GET THAT GIFT CARD! MY SON WILL EAT HERE AND THINK IT’S ACCEPTABLE. IT’S NOT.

We’ve been pretty happy with The 99, since they replaced Red Lobster. Lately though, the place has been showing a lack of maintenance and care. On our last trip there, both my wife and noted that the bathrooms were looking beat-​up, with peeling wallpaper, broken cabinets, one working soap dispenser and empty paper-​towel dispensers. After that, we started to notice that a lot of the wall decorations were laden with dust and cobwebs. I doesn’t take much of a leap to wonder what the kitchen looks like if the rest of the facility is being so poorly looked after.
Our server was great, attentive, and comped us on a dessert when one of our entrees wasn’t up to snuff. I place the problems we saw, squarely on poor management, there is no reason why this restaurant needs to be falling apart, it’s not that old.

it is what it is… a chain restaurant. moderate food at moderate prices.
it is clean. the staff well organized. and the service is relatively fast.
put it in the same range as applebees, chili’s, etc.

I used to love 99 (ok I still do) — they closed down the Waterbury location by me, so this is the closest one that I can get to in less then 20 minutes. I’ve been to this location a handful of times. The service is so so. Sometimes I have gotten a friendly waiter, sometimes not. But I will agree with everybody that 99 as a whole has given less and less food for a more expensive price. I usually go with the chicken broccoli ziti (sometimes I switch it up) and years ago I wouldn’t have been able to put a dent in it, because the portions were huge. Cut to now, and the portions my 2 year old niece could eat and finish. I don’t know what’s up with that. Everytime I’ve come into this location as well, they have given us the popcorn from the bottom of the barrel, it’s almost as if they never cook more. I did have one bad food experience here and it’s when they introduced the «lobster rolls». I LOVE lobster (hello, we live in New England!) and this was a ²⁄₁₀ at best. The roll was SO drenched in butter it was almost unedible, and I don’t think they used real lobster, I think it was imitation. So now I strictly stick with the pasta unless I know a history of their seafood making skills. It’s great if there is nothing else open, but if you have choices I wouldn’t stop.

Solid. And I mean that more in the more the respect that you know what you’re getting. You’re getting a good meal in a relaxed atmosphere with average service. With that said, the food is good. As any other chain restaurant goes, you have a wide variety of choices. I had a burger and must say that I’m not happy with any restaurant that won’t allow you to order your burger cooked less than medium. That typically means they allow their meat to sit around longer or use a lower grade meat. Otherwise it was great. From the free popcorn to the relaxed atmosphere to the large beers, I’m a fan. Better than the Applebees up the street when it comes to a normal dinner, but far from the best option in a town otherwise starved for good options.

Trust me… this place IS NOT getting bad ratings because it replaced Red Lobster. First of all, Red Lobster kind of sucks to begin with! However, it was the only half-​decent seafood restaurant in Torrington. Now this place, on the other hand, is plain awful. Never in my entire life have I see a place fail so badly at making simple NACHOS. I am almost certain that my nachos were not only made with cheese that had gone south, but also that they were microwaved. A BIG no-​no at any restaurant in my opinion. This is precisely the reason I no longer like Olive Garden because more and more of their food is microwaved as well. But let’s move on. Waitress took about 25 minutes to order our drinks, and said «I’ll take your order for appetizers when I come back with your drinks. 15 minutes later we get our drinks, then the waitress says «I’ll be back to take your order.» Another 20 minutes goes by and she comes and orders our appetizers… we tell her we’re ready to order our meal as well. She proceeds to give us a dirty look and then takes our order. Our appetizers (one of which was the nasty nachos I already mentioned) came about 30 minutes later. They all were sub-​par but none as bad as the nachos. Entrees came another 30 minutes later and they were a total joke. I am telling you, even McDonalds produces better quality food. There was 3 pieces of hair in my friend’s food and one in my soda. We didn’t bother with desserts. We demanded a 50% discount and that was the only thing that took less than 15 minutes for the waitress to do. We were there for over 3 hours! In that time there was a total of 10 tables that came in, but only 2 were already there when we arrived. In otherwords it took this and one other waitress over 3 hours to serve 14 tables. I could have personally done that in less than 90 minutes with one hand tied behind my back.
Terrible service, terrible food. THIS is why I can see why locals are disgruntled at the loss of Red Lobster… it has nothing to do with the loss, it has everything to do with what replaced it. I think they would have been happier and better served with a stripper bar… I really wish I was being sarcastic there.

Standard chain fare and chain atmosphere. Nothing great, nothing awful. Service was very prompt and friendly.

I have never been a fan of 99’s because it reminds me of Chucky Cheese. Not because of the restaurant but because there are usually a lot of kids having too good of a time. My Son straightened me out by sitting at the bar. Much better. Other than that its pretty standard chain fair. Nothing to complain about, but nothing to get excited about either.

Food was okay, service was pretty bad. Went right in and was seated quickly on a Friday night. But then the waitress never showed up. Even after we asked the hostess to track her down, we had the same problem throughout the entire meal. I never tip less than 15% when I eat out… but I did on this night.

The 99 in general is a bit too salty for me. I’m not sure why they feel the need to overly salt all of their foods, but whatever. The waitstaff was very nice and friendly and the food was good. The wait itself wasn’t very long at all.

I only came here once after arriving so late that everything else was closed. My friend was dying for some potato skins so we sat at the bar and ate a bunch of appetizers.
Nothing attractive about 99. The food did not look cute, nobody who worked there looked cute and the wine tasted like pure acid. Very unfun.
Actually, the nachos were foul.

I think Torringtonians are bitter that Red Lobster got replaced by… well, this.
Don’t get me wrong, 99 is good. They add a bit of New England flair to the usual American casual dining chain routine. They don’t have «the same food as Applebees» and Chilis. Yes, the portions are smaller… but Torrington has enough raggy, glutonous slobs that 99 is a welcome relief. Their «healthy» choices on the menu are also more exciting than salad… or maybe I’m biased because I love salmon and one of the sub 500 cal options is salmon. I don’t know.
Except for the stale popcorn, I’ve found little to complain about at 99. It’s no Red Lobster with their über noms cheddar bay biscuits… now you have to go all the way to Danbury for that… but it isn’t the terrible thimble meal these other reviewers are making it out to be.
And by the way, when I come here I spend less than Applebees/​Chilis/​similar. It’s not «overpriced». The $ 4 house margarita is great.
Today I got a chicken panini and said house marg for $ 12. Damn when I go to Panera I spend $ 11 for half a sandwich, salad, and drink.

Sorry, but 99 = TGIFridays = Applebees = Chilis. Same food, different name. Priced probably a little too high, but pretty standard for what it is. Usually have a friendly waitstaff, the food’s always been great, and they give you popcorn! I always thought that was cute :-)

Ah, Ninety-​nine. Moderate food quality, small portions and unnecessarily expensive. Make the trek up 202 to Applebee’s. Hopefully 99 will be replaced by a Chili’s or some other relatively worthwhile chain restaurant.

New Restaurant, Good food and prices.