uBreakiFix

Awesome place with really good service. Got my son’s iPhone screen replaced in thirty minutes. Manager had a great attitude !

I found out about this company through a Google search. I had a pretty unusual problem: the Bluetooth adapter in my iPhone was damaged. Brady quickly diagnosed and solved the problem and charged me virtually nothing. I am very happy.

Came in here today for a screen protector for my new iPhone. James gave me a great deal for a tempered glass screen and installed it perfectly for me. He even gave me some advice on how to make a profit out of my old iPhone. Great customer service, thank you!

Our family iPad wouldn’t hold a charge so I came by UBREAKIFIX to see if they could replace the battery. I met James and Brady who couldn’t be more friendly and helpful. They worked as a team and took care of me quickly. They let me know that they would analyze the iPad to figure out if it was the battery or LCD.
The next day James gave me a call to let me know that the battery was fine. He let me know that the problem was most likely the power cable or brick charger. He suggested I come down with the power cable and brick charger to test them both.
When I came in, Brady brought out my iPad, tested my power cable and brick charger. Ultimately we found out it was the power cable and brick charger and not the iPad.
If they weren’t honest, they could have very easily charged me for a new battery and screen and I would have not known any better.
The best part is that they didn’t charge me a dime! Professional, great communication and honest. I couldn’t be more satisfied.

After recently replacing my iPhone, I needed to purchase a new tempered glass screen protector and case just so I would avoid shattering another digital screen. I came by uBreakiFix, and James and Brady were both very helpful.
Brady went out of his way to apply the new screen protector on my iPhone and was kind enough to give me a discount. As a broke college student, I can not be more thankful.
I highly recommend checking this place out for their amazing customer service!

I’m usually very nice and fair with reviews… I would give a two but I won’t…
Took my phone to get fixed. It was an Xperia Z3. It kind of bothered me how they are advertised to fix ANYTHING but when I got there they said there were imperfections to fixing the Xperias. They said the screen might or might not lift. I took a chance and said hopefully mine doesn’t and he said okay. So they fixed it, cost about 180 (later on I found someone who could have fixed it for 100) anyways. Got it back probably less than a month and the vibration was disturbingly loud they probably missed something in there, the guy noticed but he was trying to wave it off even though I mentioned it. I didn’t want to be that customer and say go back and fix it so I said I’d bear with it. (it scares people when it vibrates lol, it sounds like a loud fly). Anyways the screen did start to lift a few weeks after. I called them (since they give you 90 days to fix any problems after they fix it) and they said they DID disclaim about the lifting screen. While I did understand that, I STILL paid almost 200 dollars and they promised those 90 days if ANYTHING was wrong.
I went back today, they were iffy about fixing the adhesive on it, they said they don’t promise anything to be better. It took them about an hour or so to fix it, I also asked of they could fix the vibrate and also the speaker screen on the top speaker of the phone fell off. I went back, they gave it to me but it was still lifting and they forgot to fix the vibrate, but maybe he was in a rush. I brought that to the guys attention and he just shrugged and looked at me like there’s nothing he can do about it. His face and him shrugging really upset me, I just said thank you, took my phone and left. I just fixed my phone and the lifting with gorilla glue because when I got home it lifted the same way it was so I was over it.
Bottom line, it was expensive, I don’t feel I was treated that good, I feel like they were all annoyed by me but all I wanted was some five star care for my phone especially paying that much in a placed that advertises they can fix anything. Upset but whatever. At least my screen isn’t cracked anymore and I shouldn’t’ve taken that chance. Again, I hate being that customer but, yeah, Thanks tho.

Wow! Walked in and explained the issue I was having with my iPhone 6. James Explained that there were no charges for diagnosing my phone which is awesome.
Flash forward and I can say my phone is working and they got it back to me when they said they would! Pretty happy with the cost and the service. I know where I’m going next time I need my phone fixed!

This place is amazing ! I dropped my new galaxy s6 in the toilet and it had major water damage, or so I thought. I took it here the next day after I let my phone sit in rice & they said they will open it up & take a look for free they said they’d even dry it for me. I left my phone over night and when i called the next day they said they would take a better look & dry it again. My phone started working after they did a deep clean of my phone and now it’s like my galaxy s6 is brand new! I only paid 40 $ for the cleaning and they have excellent customer service !! I called many other cell phone repair shops and just to open my phone it would cost me $ 50 so the price I got here at UBREAKFIX was incredible.

I just picked up my phone this morning from this place and I would say I’m pretty satisfied. My whole front screen had been shattered for a while and I finally decided to take it in yesterday. The screen looks really good but the button looks kind of off. It was pretty pricy too but everywhere I’ve gone is about the same price. My brother has a 5s and his screen was shattered too so we took his in with mine. His was $ 99 and my 6s was $ 169 but they were nice enough to bring it down to 260. They’re really good at helping you understand exactly what it is they do so that you know exactly what you’re paying for.

Good store and store staff. They went over and beyond to help fix my phone. Worked out great with no problem. I also went back to get my ipod fixed. Thank you so much, will come back if I need to

Great place… Under new management.
I took my phone in with a broken screen and an issue with my charging port. I went in with the intention to have both things replaced. During the initial estimate, the worker looked at my charging port and told me that it may just be dirty. He cleaned it on the spot and worked great, therefore all I had to do was replace the screen. It obviously speaks loudly about his/​their ethical standards. He could have easily taken me for a ride and charged me for a replacement of the charging port that needed to be replaced. Will definitely be a return customer for all of my electronic repairs.

Price was normal. Speedy, professional, and very informative about what the issue was and how they will fix phone. I was out in 30 min

So glad I found this place. James and Brady were both very knowledgable and provided A+ service. I had 30 min to fix my shattered iPhone 6. They fixed it in 15min!!! They even went through a checklist with me to make sure everything was in working order. 90 day service guarantee. I believe they are the new owners so any past reviews should be disregarded. I also have a Mac that is acting up and will def bring in here to get looked at. Free diagnostic. Highly recommend.

Took my iPhone 6 to get repaired (screen shattered) James was amazing! He got me in & out in 20 min during my lunch break & even price matched ($ 125) for LED & screen repair! I called ahead for pricing & how long it would take… James was professional & took the time to advise me NOT TO USE THE PHONE until fixed since it was ‘ghost swiping’ & might cause my phone to freeze up & might lock up my password. Thanks for looking out!

The shop had great customer service and the timing to get my screen fixed on an iPhone 5s was 20 minutes. I would definitely come back or recommend it to anyone else who has a broken iPhone phone.

Okay. So I normally go to the one on Rosecrans near Manhattan Beach but this one is way closer to my house. I have a tendency to drop my phone and break the iphone glass screen. I am unbelievably irritated with the location in Torrance and will continue to make the trek to the Rosecrans location … Here’s why:
On my way home from school (4:00pm) I called the Torrance location and asked if they were too busy to fix my screen before they closed. I was assured by a young man that it only takes about an hour and would be done «way before closing.» So I stopped in and it seemed a bit busy. The guy in line in front of me was getting his phone «re-​fixed» because he got it back and the microphone didn’t work and a button was loose. I didn’t think much of it because he brought it back in a ziploc bag and my phone isn’t that bad. I mean, I’m writing this review right now with my broken screen. So when it was my turn at the counter, I again asked if it would be done before closing and otherwise I’d bring it Friday (2 days from now). I was assured again by a pleasant young gentleman who said it only takes about an hour. There was one more person in line after me and 2 more sitting in their waiting area. It looked busy but because I had been reassured more than once by different people.
So 6:45 roles around and I decide to call …
«Yea, your phone will be ready for pick up tomorrow at 11am.»
WTF … Okay … I know it wasn’t her fault. I told her I need my phone back. That they can’t keep it over night and that’s why I asked twice if it would be done. She was sweet and I can’t blame her for how nonchalant her attitude was because she did not tell me it would be done tonight. I was just so frustrated that they think it’s fine to promise it will get done and then don’t deliver. I was very specific. If it couldn’t be fixed by tonight then I would bring it another day.
I really hope someone in management reads this so that they can inform the staff at Torrance not to promise times they cannot deliver. The El Segundo location seems much more knowledgable in that they will tell me if the completion time will take over one day and to bring it in the morning another day instead.
And yes I know you might be asking, «this b can’t live without her phone for a night?»
Well I can… Just not tonight. Not with the group assignments due tomorrow and the promises I made to others to send texts and emails tonight. Thats why I asked … TWICE … Before leaving it with this place.
Get your act together Torrance! Don’t promise me anything you can’t deliver!

Broke the face on my iPhone 6. They had it fixed in an hour and phone functions great. Like new again.
Hopefully I wouldn’t need to go back here but if I do this is where I’d go.
The location in Hawthorne does good work also (took my iPad there)

I was so hopeless when I dropped my iPhone 6 plus in water. Almost bought a new phone until I found this place on Unilocal.Since the diagnostic is free I thought I should give it a try before spending another $ 600 on a new cell phone. So I made an appointment on their website and went there on time. They got to work on it right away because I made an appointment! It wouldn’t have been the same if I just walked in because they said they have a long que of devices to be diagnosed. I had to run some errands so I came back to check on it a couple hours later. I was impressed to see my phone back in working condition! Got charged $ 120. Not cheap but includes warranty and so much better than spending $ 600 plus on a new phone.
I highly recommend this place if you want your phone fixed!

Officially the nicest people around. Came in with a broken iPhone 6plus screen. They fixed it, but it turns out my home button lost the TouchID functionality.
They had to order the part which took about a week to come in. When I came back in– turns out their vendor sent them the part for the 6, not the 6Plus! Which means they’d have to reorder the part– and come back next week.
Anyway– the owner is a great guy– was really apologetic for he inconvenience and gave me a brand new Otterbox cover for my iPhone 6plus for my troubles.
Stuff happens, and I’m not one to make mountains out of molehills, but it’s awfully nice for people to be sincere about inconveniences that are caused, even when they might not have been the original cause of it.
Great people– will definitely recommend the store for any mobile repairs.

These guys are absolutely the best. When my Galaxy S 3’s battery went out I returned to the place I bought it. Best Buy didn’t sell them WTF ! You’d think that they would have back up support, no chance. I visited the Verizon store hoping to get a remedy, no way, the manager tried to up sell me. I got «Its cheaper to upgrade your phone» Really ?? I checked these guys, they were open on Sunday, professional, fast and wait for it really cool. Service is Huge for me and they have it. I highly recommend this establishment, check them out when in need of phone repair. Remember to always remain electronically feral !!!