Top Value Complete Auto Repair

I wish I could give 0 stars because this was the most horrible experience EVER! I called first and spoke to the owner’s wife, she said walk ins welcomed. So I went. Then when I arrive she said to come back in 45 minutes. Shortly, the mechanic starts working on my oil change and the owner comes and tells him to «Shut Up»! They start arguing in front of me and then he tells him he’s fired! My car didn’t get finished and it was the most unprofessional experience EVER!!! Do not come here!!! The owner has poor work ethics and no respect for his mechanics!!!

What a disappointment. It did not take too long for the owner and his wife to show their true colors; getting their money first, being rude and crude second, and thinking of their customer tertiary. When I first visited, my experience was based on the mechanic who looked at and took care of my vehicle, and it was great. Honest and reliable. In the recent past, because it is near my house, I took both of my vehicles there for three separate occasions for small repairs (e.g. AC check and refill, overheating car, etc.). I was not happy with the bills, but it is nearby, so I took the brunt.
Today’s repair was the incident that broke the camel’s back, so to speak. The repair involved replacement of the valve cover gasket set and repair of the ignition coil. Materials were $ 127.25, one day of labor $ 160 (no hourly breakdown), total $ 298.70. Okay, a bit steep but I guess that’s what I pay for not having any handy skills. And to add insult to injury the radiator cap was left off, which led to a subsequent serendipitous discovery of a wonderful, honest mechanic who was willing to help out for free. Of course I paid him a small sum for appreciation despite his insistence that he was just doing the right thing. That review is to follow after this scathing one to warn the public.
The issue at hand was what followed the repair. The debit card was swiped for a full payment. Their credit card port did not produce any receipts. The owner’s wife insisted that she has to swipe again despite showing her the charge being put through on my phone banking screen. Worried for being charged twice, advised the lady not to swipe again, and went to the nearest BofA to reverse the charge so that it can be swiped CORRECTLY at the merchant’ end to produce a receipt. The bank informed that the charge cannot be reversed on processing charges. Instead the bank furnished the print out of the charge being processed along with the business card to show to the business owner and his wife.
Via phone informed the owner of this situation and asked if the situation can be straightened out tomorrow after the charge gets either posted or reversed. We live nearby, and have brought our cars for repairs there on several occasions. It was a mistake to think that there was some sort of rapport and trust that they will be paid for their services. The owner was rude and crude over the phone assuming that he is being scammed, stated that he is coming over. Once he recognized who it was, a reluctant apology was rendered but a little too late.
First, the error was made by the merchant, not the customer. Second, the proof of charge was furnished and the owner and his wife had audacity to assume otherwise. Lastly, the radiator cap was missing and accused, again, of the customer for taking the cap off and lying to the merchant.
I understand that these individuals may have had to lie and cheat to amass their weath to live somewhere in PVE or the like, but very presumptuous and rude to accuse their customers of behaving the way they conduct their business. We will no longer endorse this business or endure shoddy repairs because we happen to live in the vicinity.
There are honest respectable mechanics out there, and when you find one, discard the snaky ones like an anthrax-​laden envelope; and do not EVER look back. By doing business with them, you directly approve of their lack of business ethics and poor conduct.

Absolutely wonderful service. I have taken my car there for both emergency repairs, and routine maintenance. Mr. Mansoor is courteous, professional, and helpful in EVERY way. If you live anywhere near the 110 and Sepulveda, this is the best place to go for auto service.

I had my car repaired here several times. Very friendly owner, courteous and knowledgeable staff (mechanics). I even chatted with other customers waiting for their cars to be ready. Most of them said staff here are very honest people. The rate isn’t high either. However, I’d have to agree with the one of the reviewer here. When I had the front wearing out brake pads replaced, I was told that new type of braked pads were installed and I immediately noticed the difference. I was happy about it. But the next day, I lost one of the front hubcap (left) driving on the freeway. It apparently flew off. A couple of days later, I lost another.(right)I called several places to buy the replacements. Each cost me $ 35. Was it co-​incidents? The owner of the hub cap shop told me that the mechanic broke one of the clips when replacing brake pads and it flew off while driving.
One more issue I had was, one of my brake lights were out and I realized that when I was pulled over by the police officer one night. I replaced all the bulbs and checked the fuses myself. They all appeared O.K. But I still couldn’t figure out what the problem was. Wire shortage was the probable cause. Anyway I took my car here and explained the problem. The original estimate was to diagnose the electric system and it’d take an hour and the half with the labor charge of $ 95 plus the cost of the parts if needed. Mechanic checked the wire connection and loose wire connection was the problem. It was fixed in less than fifteen minutes not to mention no parts needed to be replaced. I was still charged $ 95. Approximately fifteen minutes of reconnecting wire? What an expensive labor charge. On the receipt, it was written repaired electric shortage. I will not come back here again.

Mr Mansoor (owner of the shop) was friendly and courteous. Brought in my SUV with 2 problems in which HIRO AUTO SHOP (located in hawthorne bl) couldn’t solve“Beware of the guy called ROBERT over there. Anyway, So i brought in my car in here and gave me an estimate“expensive coz its tranny probs“reasonable. He has a GREAT team of mechanics headed by Francisco. The only downside to this is it will take a while for your car to be repaired coz its a small shop but nevertheless, it’s worth the wait. Unlike HIRO AUTO Shop in torrance where they are quite fast (read the fake reviews over there)‘coz they do fast of a job without doing double quality check. Geeezz, i am not going back to that shop. TOP VALUE AUTO (u r my #1 shop from now on. It has been here since 1977. Btw, my reviews are all authentic and no BS.

Smog checks, friendly mechanics, and one of the few places you can refill an older propane tank… Saved my life and my BBQs more than one time.

I only come hear every other year for one reason and one reason only: smog checks. For about $ 45 you can have your car smog checked in less than 15-​minutes. The reason is because they apparently prioritize smog checks; very smart! I’ve gone there three times since 2005 and there’s at least 8 cars waiting to be repaired in their two-​car garage and when I arrive they automatically put my car through the test. I’m in and then I’m out! Check this place out if you need a quick smog check. I can’t say much about anything else because I haven’t tried the other services but when it comes to smog checks I won’t be going anywhere soon.
P. S. Support your local businesses!

For a couple of years, I’ve driven pass this small shop. By looking at their shop you would not consider them worthy enough. It’s small, it does not have fancy signs, it’s not painted to look like you should take your Ferrari or Porsche their, but one thing they got are good honest owner. They will give you good work for a good price and not rip you off.
First time was to replace a power steering pump, the dealer wanted two hundred, but these guys asked for ninety. I needed rear brake work that the dealer quoted three hundred, these guys got eighty. Lastly, I needed my front brake rotors turned, a brake specialty shop wanted twenty five each, and these guys got ten each. Yes, I’ve been very happy so far, and that’s why they get my five stars.
This shop does Smog checks, Tire repair, and all sorts of auto repairs on Domestic & Foreign cars and trucks. They also have Propane to fill those BBQ and outdoor heater tanks.