Susan Goodlerner, MD

This dermotologist is NOT a good HMO dr. She is one of the self-​select drs on the plan and in my opinion, she is really only looking for women and men that want cosmetic procedures because that is where the money is.
Not please at all with this Dr. She tried to tell me that the rough spots on my arms were seborrheic keratoses instead of what I know they are… actinic keratosis. She would not freeze the ones on my arms, but did the ones on my face. She said that I could make another appointment to have her NP freeze them at $ 100 for 10 spots. I am on an HMO and this is supposed to be covered. I felt like she was in the HMO but then just trying to bring in more money by stating such things.
And when I asked her to freeze a wart that I had been trying to remove from my wrist for months, she balked at doing that. When I insisted, she froze it so much that it felt like it went down to my veins. When I left her office, I was in pain like I had never been before. I couldn’t do anything with my hand and it took a week for it to get back to normal. I was in tears.
I sent my husband to another dermatologist and am so pleased, I will be seeing that dr from now on.

I’m glad I went for a second opinion. Not only did she hurt me terribly with the shot for the pain to numb my face before a biopsy, I didn’t feel that she gave me all my options as to how to handle my basal cell carcinoma. I don’t know if she was just having a bad day but it seriously hurt. I grabbed her arm and I never do that. The bottom line is when I went to see the second opinion they did the same procedure with ¹⁄₁₀ of the pain.

I’m so happy that I discovered Dr. Goodlerner. My skin hasn’t looked this good in years. I came in for fine lines and age spots and I was prepared to pay for expensive laser treatments and told her so. She steered me towards a more conservative and inexpensive solution. I’m two months into my treatments and am SO happy! My skin looks and feels great and my freckles and age spots have faded dramatically! She did my botox and it looks so natural, I still have movement! I’ve always gotten botox at random med spas and the difference in her work is huge! I purchased Dr Goodlerner’s sunscreen and eye cream and I’m totally in love. The sunscreen is beautiful and the eye cream is so luxurious! Thank you Dr. Goodlerner!

I wish I could give this Dr a 0 star! I agree 100% with all the 1 star Unilocalers. I saw her years ago and was not impressed then either. Unfortunantly I had no other choice to go back because of my insurance. Her personality is rude and basically un-​interested in your issues. I had a mole removed and during surgery. she accepts a phone call which was suppose to be an emergency. (MIND YOU WHILE IM LAYING THERE WITH MY WOUND CUT WIDE OPEN about 3 inches.) I listened to the whole thing– not an emergency at all. about Billing or something. Then continues to just talk with this person. THIS CALL COULD HAVE WAITED! I asked the Asst. if my wound was stitched up and she said NOT YET. Somewhat embarresed by the Drs unprofessionalism. UNBELIEVABLE!!! She then tried to charge me a $ 50 charge for a consultation for another treatment I had inquired about. She NEVER said anything about a consult fee. For heaven sake I was already in her office. When I refused to pay. She replies LOUDLY AND SARCATIC… SORRY YOU THOUGHT IT WAS A WASTE OF TIME. IN FRONT OF OTHER PATIENTS WAITING IN THE LOBBY. AGAIN UNBELIEVABLE!!! THAT WAS NOT THE POINT AT ALL.!! She pushes her over priced products as solutions to simple skin issues. I found some online for over half her price… SHE IS ALL ABOUT THE MONEY! Oh and she even tried to charge my insurance co. for the stiches removal follow-​up, which was part of the original procedure she had already billed for. WHAT, am I suppose to remove them myself. RIDICULOUS! Im glad my insurance declined that follow up charge. I WILL NEVER GO BACK! I have been going to dematologists since I was 12 for skin issues and she is BY FAR. THE WORST DOCTOR!

I went to see this Dr. For a break out on my face and burned it with vinegar. Also for mole on my leg and second one growing. I was not happy seeing this doctor. The whole time there she was just trying to sell me on her facial products and services instead of trying to get to the bottom of my issues. She did not even look at me closely or anything like keeping her distance and instead of a solution she was going to give me a prescription to do even more damage to my face. My toe he issue with a mole she was not even sympathetic about it basically telling me ohh well that’s parts of age. She is in it for the money that’s all. Worst experience with a doctor who doesn’t really care about her patients. I got the same feedback from a different doctor that lots of patients complained the same … Good to know I am not the only one.

Dr. Goodlerner has been my dermatologist for about 10 years now. She is kind and always listens to my concerns about my skin.
I came to her with bad acne with keloids (creates raised scars). Also I have an olive skin tone which can not use certain treatments. She has treated me with lasers, injections, and topical creams.
She has helped me to get my smooth skin back and eliminate my acne. I am proud to say I wear very little makeup now and I receive compliments for my skin.
Also you need a great team to keep the office working. Jade, Acacia, and Natalie are the best team for the front office and to take care of you. I always enjoy seeing them in the office and making my appointments. I ask for late appointments so I can leave close to the end of the day of work and they always accommodate me.
I hope the next 10 years go this well too.

Had our first visit with Dr Goodlerner yesterday. My busy college student didn’t have much time and the appt with the doctor was quick and effective.

I have been coming to dr. Goodlerner for over 15 years. I was referred to another dermatologist by my insurance to treat a skin condition that formed on my arm where I had gotten a tattoo. They were unsuccessful in their treatment. I decided to go out of network to see dr. Goodlerner. As I expected she gave me the right treatment and saw my skin condition go away in a matter of a few weeks. I can’t stress how important it is to see a doctor with the right experience who can provide the right treatment and help your skin. I have so much trust in her work and experience that I will always go back to her for any skin issues that arise.

Had laser hair removal here about 10 years ago when lasers were pretty new and a lot more expensive than they are today! Paid $ 1000 for bikini. Today, called to see how much for lower arms and was quoted $ 1800 for 6 sessions! I called at least 7 other places and the highest I found was $ 700. And I not talking about cheap Med spa places either! This place is a rip off! At least for hair removal.

I would never recommend this Dr. to anyone! She was uncaring and borderline rude to me. Her staff was nice but they were not proactive in offering ways to help with either the procedure I was there for or post procedure care. Nobody seemed to care much about their patients comfort.

Dr. Goodlerner and her staff have been very helpful and successful in clearing my severe acne and breakouts multiple times. All of the staff is very helpful whenever I call them for any questions or scheduling, like just now. I called because I wanted to speed up the process of clearing my acne and do the blue light treatment in conjunction with the topicals they prescribed, and the receptionist was very helpful, cheerful and she could tell I was very concerned about my acne, so she was able to get be an appointment today! Overall a great office to go to for all your skin care needs!!! I did not give it 5 stars only because sometimes the doctors can be a little too serious during the appointment, it wouldn’t hurt to try and lighten the mood, especially for those who are stressed with their skin problems… Lightening up and giving positive vibes can help the patient feel more reassured and calm… But this is not a deal breaker at all, I think they just happen to be very straightforward doctors and they mean business haha… They get the job done!

I waited an hour to see Dr. Goodlerner. I just wanted her to take a look at some moles/​freckles that had been worrying me. She glanced over me in less that a minute (said everything looked good), answered a couple questions about cancerous skin, and told me that the one mole I was really worried about was just a skin tag she could remove for $ 50. The skin tag wasn’t bothering me so I elected to do nothing – which I was glad about when I found out the appointment alone cost a whopping $ 80 copay (after insurance) (for basically a few minutes of talking/​glancing and nothing more).
Also, because I hadn’t visited for more than three years (but used to see her fairly regularly for acne when I was younger), I was billed as a «new patient» whereas regular patients pay a few dollars less. This seems like a totally arbitrary way to squeeze a few extra bucks out of patients, and a good way to deter return customers. Don’t call me a «new patient» if I’ve been there before… if you want to charge more for «inactive» patients, please show some basic regard for the English language and change your phrasing.
Anyway, I happened to visit my PCP about a month later who was happy to remove the skin tag FOR FREE (at least, at no additional charge other than my usual copay, which happens to be $ 0).

I’ve been going to Dr. Goodlerner for years. She has treated my hyperpigmentation, and acne. I have to say I am very satisfied with the overall products & treatment.

Everyone was really nice. The only reason I didn’t give 5 Stars was because even though they are technically «inside» and away from the seating area. I didn’t like the fact that they were talking about patients in the hallway. I heard no names but, still. There was a time when the Dr stepped out to talk about my diagnosis. I could hear pt’s walk by. They may not know my name but, when I step out of the room, people will know who it is about. I understand that the office is small but, you can’t tell me the Dr doesn’t have a room.

Dr. Goodlerner is a consummate professional. Our family has had multiple procedures done here, all with excellent results. We highly recommend this office and their excellent service.

Had a great yearly exam from Dr. Goodlerner. She and her staff are very attentive and professional. If you need a dermatologist this is your place! I’m off the hook for another year — get you skin checked regularly.

Doctor Susan Goodlerner came to me highly spoken by Doctor Robert Hosseini.
Together I’m a very happy patient. When you find people today with qualities don’t let them get away… Sincerely,

Was looking for a new dermatologist, and found Dr Goodlerner’s office on here through Unilocal.Regardless of the reviews left previously, I thought I would give it a try. And let me just say, I’m very happy I did!
My appt was for 11:15am on Friday ¹¹⁄₂₁. Came in, signed in, and only had to sign a few papers because I had already given most of my information thru their online patient portal. (Really great feature to have) Waited appox 15 mins, and was brought into one of the rooms. Two assistance came in to go over my medical history and to ask what I was seeing the doctor for. During the time I waited approx 10 – 15 mins, and Dr Goodlerner came in to see me.
She was very nice, and knew exactly what the problem was as soon as I told her my symptoms. She prescribed me a cream to use (a years worth so I wouldn’t have to come in for another prescription) and suggested using Allegra for my allergies. She also gave me some samples of face wash and lotion that is meant for sensitive skin, so I could see if I liked it. Which so far I do, and I’ll most likely be buying the product… She never once tried to up sell me on anything, and I thought she was great. I also got a little baggy of free samples from Neutrogena, just for checking in on Unilocal.Which I thought was a great perk.
I’ll definitely be coming back if I need to see a dermatologist again. The office was friendly, and kind. Very clean, and Dr Goodlerner was great. I think those past poor reviews were based off old staff, and should get a clean new slate!

HORRIBLE Doctor… Stay away! Our family was dumped on this doctor because our doctor retired. She was in the same building so we gave her a try. BAD decision!
Dr. Goodlerner Destroyed my husbands face! As a lifeguard my husband has tons experience having spots removed (cancerous and non). On his first visit Dr. Goodlerner took a biopsy of a tiny speck on his cheek and sent it to the lab, but she would not get results for a MONTH! How absurd, we have never waited more than 3 days for lab results. Needless to say, by the time the results were in (cancerous), the area on his cheek where the biopsy was taken, was impossible to locate! She proceeded to remove a larger area to ensure the cancer was gone (also very familiar to us) and my husband nearly bled to death! The procedure took almost an hour and when she finished he had a 3 inch GASH DOWN THE MIDDLE OF HIS CHEEK and a dozen stitches. What in the world?
Now one year later, he has a sunken cheek and a huge scar! She also misdiagnosed my sons rash on is fingers as an insect bite! Thank heaven we found a great new doctor that knows what he is doing.
Wouldn’t recommend this doctor to my worst enemy.

Have been going to Dr. Goodlerner for years. She is an outstanding dermatologist with a great staff to back her up.