Quick Lane Tire & Auto Center

They were so friendly here! I got a coupon for a $ 20 oil change and went in with no appointment and they got it done within the hour. Nice waiting room with good Starbucks coffee and a variety of tea. They even told me I could get my e-​brake fixed under warranty at the dealer, really helpful. I totally had a positive experience here.

If you like dishonest service writers, argumentative cashiers and want to wait over an hour for an oil change, this place is for you!

I got a flyer for them in the mail and since my brakes were due for a change I decided to check them out. I had to wait for a while but I was helped throughout my wait. They have 3 cool waiting rooms. I was told my brakes were in really bad shape and they were very helpful with helping me understand by showing me all the problems instead of confusing me with automobile jargon. I want to commend the supervisor Mike Ortiz for keeping me posted while I was waiting. He gets 5 stars for his customer service. And 10 stars for being a Dodger Fan. Good Job!

It cost me $ 600 to replace an oil pan after they make mistake not to replace a new washer for my 2009 Subaru last month. They blamed Subaru dealer which performed a previous oil change which was a lie.
I will never refer them to anyone because of their low ethics.

Took my 2003 Volkswagen Passat for an oil change. I called before hand, since I was doing this on my hour lunch break. As soon as I pulled up, the service advisor (i want to say his name is ruben, but on my RO it says Michael) said «you’re the one who called?» introduced himself and gave a firm handshake. That was great, customer service within 30 seconds.
I was surprised that my oil change was really 19.99. Being a VW, its normally a lot more, since its a cannister, instead of an oil filter.
The place was very very nice, looked like a dealership. I belive they share the same lot as the Ford dealership, but not sure. They had two waiting areas, offered tea and or coffee, and a couple big screen TV’s. The place was nice, I was really impressed.
The people there were very nice and poite, and were very courtesy of my time since they knew I was on my lunch break. Not pushy at all. They sat down with me and went thru the details of my car, and they offered drop off service next time I come in.
I’d def go back to this place.
Great Expirience. A+++

Took our car to get a 19.99 oil change and we got just that. The place was very clean and had 3 waiting rooms. The guy told us it would be about 30 minutes and that is pretty standard if you want a good oil change, even kind of fast considering it was saturday afternoon and i saw about 4 others waiting. Took 30 minutes like he said and he didn’t overcharge us or try to bullshit us with any extra costs. the coupon we had also had them do a full check up on the car and they discovered everything was in tip top shape but the rear breaks would need to be changed within the next time we came back for an oil change. That I was expecting because the car is a 2009 jeep that we drove from chicago to california and after being in a city that is pretty much as level as you can get to california’s south bay which is about as hilly as you can get.
overall I was really happy with my experience here because having a father who used to be a mechanic and me looking like a pretty girl who knows nothing about cars, this is one of the first times the car guys didnt try to get me to fix/​replace this and that. Back home I used to have to sternly tell the oil change guys «I JUST WANT AN OIL CHANGE AND TOP OFF MY WINDSHIELD WASHER FLUID» otherwise they come back and show me a «dirty air filter» lol
so when you get a coupon for these guys hold on to it and USE IT! please dont go to a place that will rip you off!

my boyfriend went here for the first time and said the people were super friendly and very thorough. we had been to jiffy lube and they didn’t have great customer service and just wanted to make a buck. asked us to sign the slip saying they had done everything but didn’t. needless to say, this place was great and the prices are fair and people are awesome! be back and telling friends and family.

I found a grand opening special advert for Quick Lane in the newspaper, $ 14.99 for oil change. Sounds good to me since I saw another flyer for Jiffy Lube that was higher. I drove over to Quick Lane which shares the same lot at Pacific Ford dealership. The guy who did my paperwork was nice and didn’t try to push extra services that other places seem to do. Since I was the only one there at that time, the service was quick. I was in and out in less than 30 minutes. To me this is the ideal place, great price and service.
If you want to take advantage of this $ 14.99 deal, go there before the end of April 2011.