James Chen – State Farm Insurance Agent

Awesome. He helped me out and averaged out the number so I can have some ideas when I had no ideas about auto insurances

This is one the best insurance agents that I’ve worked with. They help you get discounts, everyone was friendly and working with Ronald is awesome ! After ‘sale’ service was the best. They treat you like a family. I recommend this insurance agent to every of my friends now.

The service is amazing! Ronald helps me everything when I have questions about my insurance. He is a friendly and helpful guy, always give me very detail answer. Highly recommend

Best Insurance agent. Ronald helped me on everything i need. Very nicely and patient. Very detail explanation on both my home and car insurance.

Believe me if i say this: he is the best insurance agent i have ever been dealing with. With one phone call he will take care all the issues. Five star with no doubt!

Great Agency! Five Star! Go for agent Ronald!
Ronald is a very nice, friendly and professional agent！ He helped me to work with the best option with good price!
Very GOOD!

Great customer service! Ask for Eloy! He saved my family thousands on insurance when we switched policies several months back. Since then, he’s been extremely professional, informative and immediately responsive to any and all of my insurance questions and concerns (there’s been quite a few). Eloy was a major help when I was hit by an Über driver last month. He guided me through the steps to document the incident properly and took the time to put me in touch with the right people at Über, who were extremely difficult to get ahold of. He also provided exceptional service when I recently leased a car out of state. I was really impressed with how smoothly everything went. I would definitely recommend this branch to any family member or friend. Thanks Eloy!

I am a longtime Farmers customer，to be honest ，State Farm is the best company I have ever seen. The agents there are perfect. My agent，Mr.James and his team member are very friendly and patient. They always help me find the best options for my insurance needs and I’m so fortunate to find them.
Thank you James for your kind support is totally appreciated.

Awesome insurance. I had two accidents and every time they try to help me fix the car ASAP. That is what the customers want I guess, having someone to help you when u r in trouble. My agent Ronald is very responsible and the best. He told me what to do and make sure I got home safe after the accident. For sure I won’t choose any other insurance since I have the best!

I was a longtime Farmers customer, but after one too many negative experiences with the agent and the company, I decided to switch. I spoke to other agents and read reviews, and from the first phone call with James, I felt he really stood out. He was much more knowledgeable than any other agent I had spoken to, and was friendly and responsive without being pushy.
One of our concerns was getting the right amount of coverage for our home. So, prior to finalizing the homeowners policy, James came out to our house (exactly on time) to do a final sanity check on the coverage amount. He also handled the transition, and made the process as smooth as could possibly be expected. And the great service has continued since officially signing on. Every time I’ve had a question or issue, he’s been quick to respond and get to the bottom of it. Definitely as good as it gets!

James Chen and his team are awesome. I wish I could know them earlier.
+ James explains how the rate works very detail Which helps me notice I can do certain things to save insurance money.
+ James is very good at responding. He helps me with my benefits, yearly record I need to be aware of and any emergency call.
+ James is willing to share his professional knowledge with you
+ James is very efficient too. He replies my email very fast and helpful.
+ They both speaks mandarin which is very helpful for Chinese customers, especially those students who are not familiar with car insurance.
他們都說中文，對我幫助很大，特別是我以前剛到美國對車子保險不熟悉，吃了很多虧，希望學生那時就遇見他們了。
I wish I knew them earlier so no need to waste years with my previous bad insurance company.

I just moved into my new place and needed renter’s insurance. Luckily, I’d been helped by James Chen who provided quality and quick service considering my immediate move-​in. He was very helpful, and I knew I could count on him! I definitely recommend to friends and family :) Thanks James!

State Farm Agent James Chen and his team are the best! The whole team is a pleasure to speak with on the phone or in person and everyone is super helpful. I’ve had the pleasure of working with both James and his Office Manager Karen. Both are the nicest most down to earth people in the business. They take the time to explain coverages and answer any and all questions. They are extremely knowledgeable about Life Insurance and all other lines of insurance. When you work with them you don’t feel like you are being «sold», they are truly there to help people and it’s clear that they love what they do. State Farm’s multi line discounts and company reputation is great, James Chen and his office just make the State Farm experience even better. I HIGHLY RECOMMEND THIS OFFICE even if it’s just for a second opinion quote. You might end up moving all of your insurance needs to them after your quote experience!

Customer service is best. When I have many questions office and your staff can help for me. So I recommend for my friends. It is helpful and indemnity customer authority.

The service provided through James and his staff more helpful than any could hope for when dealing with an insurance company. You’re treated like an individual, not just a policy number, they’re always patient, beyond professional, take the tune to answer any and all questions you may have about your policy, what options are available to you, and they help you find the best coverage plan suited to your needs and means. This office is the embodiment of State Farm’s motto: like a good neighbor, James and his staff are there for you.

James is awesome. When I was shopping around for a new car, James was able to provide me with great quotes, so I knew exactly what I was getting into when I bought my car. He is always super helpful and gets things done quickly! Definitely would recommend to friends and family.

Need insurance? James Chen is your man. Great office, everyone is warm and welcoming. I didn’t realize how terrible my other insurance company was until I dropped them and grabbed my insurance here. If I have a change to my policy or need a question answered these guys get things done ASAP. Want to be a loser? Go to Geico. Want to be a winner? James Chen.

James is so kind and patient to help us find the best options for our insurance needs. He is very dedicated to his customers and I am so fortunate to find him.
Not only he knows about Statefarm insurance details but also his passion to support to fulfill our long term goal is above and beyond.
Thank you James for being there and your kind support is totally appreciated.
Mayumi

James was there to help me when I was at the brink of a break down. I made a rookie mistake of getting a car without considering how much insurance would cost. I was getting quotes anywhere from 185/​month to 305/​month (what?!). James was on the phone with me for over 45 minutes adjusting my coverage to make sure I had the best coverage for the best price point. He was able to save me about 375 every 6 months AND fit renter’s insurance into my coverage!
James also set up auto-​pay for me and sent me proof of insurance instantly so I could drive without stressing out about a $ 1000 ticket.
I am so happy and impressed with James’ work that my entire family will be switching over next month.

You know what’s the die hard truth? You dont need your insurance agent until you really need to, and that a lot of times is after the 9 – 5 routine that many agents follow religiously. What happens when you really need that «quick-​action» advice at 10pm? Call a 1 – 800 number? Nuh-​uh, not under James’ watch!
This is where James steps it on ahead of the game. Not only does he know his stuff and is extremely professional, well-​kept, and likable… but he also gives you his cell phone number. Yes, and he says to call or text anytime if you need him. That, my friends, is dedication, sacrifice, and sets the bar for how insurance agents should be in this brutally competitive world. Allstate agents I’ve had for five years never went that extra mile. I kind of feel like I wasted my years now… why didn’t I go shopping for insurance earlier?
— James saved me $ 200/​6mo and I even got better overall coverage.
— Even at 25 I still get a good student discount (Allstate stopped offering it once I entered grad school).
— I am allowed to drive more miles on my car without affecting my premium (Allstate gave me 9k – who do you think I am, a homebody?!)
— $ 6.50 a year for unlimited roadside assistance (I really don’t need AAA anymore). I’ve already used it once and it’s very straight forward.
— PLUS I get James. Seriously, State Farm, you hired a great man to represent your company.
If you dont believe me, give James a call. He’ll tell it to you like it is, give you the numbers, stay late to get things done… and in the end you’ll be a happy customer. You’ll really feel like you can trust him and the advice he gives. I’m exceptionally satisfied and confident in my switch to State Farm’s auto and renters’ insurance… all thanks to James himself. Thanks man!