H&M

Brandi is worthless as a manager and does not belong in any type of customer service. She wasted my time and the time of the sweet girl at your call center by directing me to call them over a $ 10 return that she could have taken care of for me if she wanted to but instead she must have wanted to be rude and unhelpful. I stopped by a different location and the cashier was able to process my return seamlessly and she wasn’t even a manager, oh and she smiled. Brandi needs to be demoted or terminated, or is her supervisor has lots of extra time and a big heart TRAIN HER TO BE A NICE PERSON

This store is a great one when it comes to selection and the amount they receive. HM has gotten a little big for being able to keep up image standards as well as finding staff that actually has a little care for the work environment they are in.
This mall haven’t even been open a year and they have let the cleanliness slip. See attached pictures of dust and trash being left all over he store. I even noticed employees walking past the broken hangers and dust. No care in the world to even think twice about picking it up.

Probably the best H&M store ive been too so far, Has two levels with lots of great selections! You can find really cute clothes for a great price, they always have awesome sales! I recommend shopping during the week, it does get crowded on weekends especially the fitting rooms and cashier lines

First time shopping here and definitely will not be my last. They have great selections and better prices. It’s pretty big two stories, it’s just a little too overcrowded with stuff, and when you add the mass of people and their kids AND their strollers it’s straight up anxiety. Next time I will shop during the weekday, the weekend is out the question. Customer service was great and I also learned if you bring in a bag of donated clothes you get a 15% coupon for your next visit. If I would have known this long time ago I would have been shopping here, I think it’s a really great concept.

This is a nice new store in the newly remodeled Del Amo Fashion Center. It’s looks like most other H&M stores though. Nice, clean layout and fully stocked. The staff was friendly enough.

For what it is, H&M is the best. It’s head above shoulders the best discount but fashionable chain. Zara provides some competition but doesn’t have the wide range of subcategories H&M offers.
Today was opening day of the new H&M location within the new wing of the renovated and highly anticipated Del Amo Mall. Very shiny, very hip.
The store looks small from the outside but is deceivingly large once inside. This store is two levels high with ladies spanning both levels, kids on level 1 and men on level 2. Beauty (Shut up! I had no idea H&M sold makeup!) and accessories on level 2. Escalators and elevator (fits strollers) in store.
There were opening day sales in each category. Like $ 5 flats, $ 20 sun dresses, $ 7 kids sweaters. And the best DJ spinning pop hits. It was a good day!

Crappy mall that’s being currently developed (thank goodness) but after all that, cheap clothes, fast line… can’t complain

I went to the men’s H&M
Great selection of clothes, and the prices are even better.
I went there on a Saturday, about a hour before closing. I’m assuming the store had been very busy during a Saturday, because the clothes was not very organized or folded.
No on was tending to the dressing room. Which is not a big deal to me.
The staff was non existent. Except for the employe at register. The cashier was polite with a basic greeting but that is it. There wasn’t any eye contact, or small talk (which is ok with me) and no farewell or thank you. That is why I’m assuming that it was a very busy Saturday.
I purchased a pair of sweat pants. Great color, quality and price.
I would visit them again. Their price and clothes selection more thank makes up for any lack of customer service. I’m sure their customer services will be better next time.

Too crowded all sizes are small and xs :(please carry larger sizes and racks too full

I’m actually a pretty regular H&M customer. This particular store (at least the Men’s side) has felt a little understaffed since the Del Amo renovations have been underway.
Still, they keep it clean, have a real good selection, and great prices.
H&M is kind of like disposable clothing, the quality is not something you’ll be able to rely on for too long, but it works for the price. I buy all my work shirts here. Just bought a new one tonight. They have all the basics and they don’t really set you back much; I’ll be back again soon.

I didn’t buy anything but it doesn’t mean I don’t appreciate it. First of all, they have a dedicate men’s section so men avoid the embarrassing «lost in the women’s undergarment section look while looking for the men’s section» situation.
H&M is to me the best compromise of price, current trends, style, execution, and variety for the masses. For example, you can get a tshirt for $ 13 that, although has a subjective style, infuses textures like pivots or thicker ink prints completely uncommon at that price point. My fingers love running through texture like carpets or car dashboards so these elements stand out to me.
This location has a pretty good selection. I usually find better selections (and more chaos) at the H&M in Citadel.

The newly converted H&M now shares it’s space with the children’s line and the merchandising is as worst as it’s ever been. There’s just too much stuff in there. Most of H&M’s racks line the walls or are horizontal which makes it difficult to shop. You see this jampacked wall of hangers and look away because honestly, who wants to go elbows deep into the clothing. Coming here if your «in the mood» to shop is pretty important. Unless you are looking for something specific it’s pretty hard to get a good look at the different pieces.
Never had a real problem with customer service here. Cashiers are usually pretty nice.

The 2 stars are only because I LOVE their kids clothing line for my daughter. Their customer service however, gets 0 stars. First of all, no one ever asked me if I needed any help for the whole 45 min. that I was in there. Then, when I politely asked one of the girls if she can bring a shirt down from the top rack (she was already on the ladder stocking anyway), she acted as if I was bothering her. All the others never even smiled or greeted ANY of their customers. Rude, rude, rude! If only there was another h&m closer to me– otherwise this store wouldn’t get my business!

Everyone at h and m are so friendly and definitely makes the customer experience a good one. Everything in the store is very neat and easily accessible, not too crowded, just perfect.
The women’s store is located close to wiener snitchzel and the men’s store is in the corner by the escalator across the bathroom.

I loveeee H&M.
It’s a good store for basics and professional type clothing. They are ALWAYS running sales and have extra discounts off their clothing. I’ve picked up jeans (which are actually pretty decent, the black jeans do not fade) for $ 10, a blazer to wear during interviews for $ 15, and a pair of shoes for $ 7. Whaaaat, so cheap. The quality is pretty good too. Plus, if you use the mobile app, Wrapp, you can get another $ 6 – 12 off your purchase. Wrapp is always adding H&M coupons and I use them every time I go in.
Oh, just a fyi, H&M has moved from it’s old location in the mall. The Men’s side is by the escalator across from F21 on the bottom floor, while the Women’s/Children’s side is underneath Old Navy.

love this h&m because they separate the gender sections. one store is all women apparel and right across is the men/​children apparel. this is a great idea to keep them separate just to avoid crowds and extra messes!
i like to download this app called wrapp because they are always giving free money towards h&m! both times $ 10 another time $ 6. all you have to do is show them on your phone and it will automatically discount your total!

H&M allows me to feel like a total baller for some pretty lowball prices.
I wasn’t always the biggest fan of H&M’s emphasis on the slim, fashion-​forward silhouette, but then again, I used to be a pretty husky fella. I suppose that dieting and exercise have allowed me to develop a newfound appreciation for all things Euro-​skinny — H&M included.
I’ve found more than my fair share of outrageous deals at this particular H&M, including a slim-​fitting blazer that was priced at $ 20 — a fraction of its original cost of $ 150! The build quality and materials of H&M products are pretty reasonable, especially when factoring in the prices — which are often obscenely cheap. Other highlights of past visits include some $ 25 collared dress shirts and the store’s unexpectedly schnazzy selection of suspenders — a nostalgic touch of class to any formal/​dressy outfit!
I’ve scrolled through some of the reviews of this particular H&M location, and many people seem to have issues with the level of service offered here. From my experience, the staff members here have been friendly, gracious, and pretty down for striking up conversation. Of course, some of these visits have been during total downtime — in the middle of the afternoon on weekdays, so these circumstances may have factored in to the overall experience, as well.
In closing, when I don’t feel like rocking my python-​trimmed Balmain jacket and calfskin Louis V sneakers out to da club, the Torrance H&M offers me a more-​than-​capable substitute (at least when it comes to dress wear!).

This is a cool one. Sort of.
Although I DON’T agree with H&M Kids section (Seriously? We don’t need 5 year old metro-​sexuals running around) I do agree with separating the stores.
Why?
Why the hell not?
I walked in here. Didn’t see anything of interest. Finally settled on a tie on clearance for $ 1. It was butt-​ugly, but $ 1? The price was right.
The line at check out? Short. Why? Because we don’t cry about prices or are juggling like 5 bags to get through a purse to get my debit card.
I knocked off a star because at checkout, their sensor thing continuously beeps, and that can drive a sane person crazy.

I am a self-​professed H&M addict. Even if the clothes are hideous and tacky, I will be like, «But it’s H&M! It’s Swedish! I LOVE YOU.» Quite simply, H&M is the IKEA of clothing. The clothes and accessories are simple, stylish, and economical.
What I love about this particular location is that there are separate stores (although connected and/​or across from each other) for each family member, just as it is done in Sweden. In Sweden, you will often see multiple H&M stores along the same street — and that’s because they carry different «styles.» At this location, there’s a men’s store, a child/​baby store, and a women’s store. And there is actually a very decent selection in all of these stores, too.
This H&M location is my go-​to for buying baby clothes for my friends’ children. The prices are very good for what you are getting. I recently spent $ 30 here for a complete outfit for my friend’s baby. And I love this, because when I pick out baby clothes, I try to think of what I would want to wear. So the clothes are usually stylish (but also tacky at times, lol).
The accessories are my favorite part of this store. They have such a good selection of earrings, necklaces, scarves, cheap bags, etc. I am constantly complimented on my earrings, and I always proudly say that they are from H&M.
Only complaint (because I have to have at least one, even for a 5-​star review), TURN ON THE A/​C! I don’t know what it is about H&M, but it’s ALWAYS hot up in here. The fitting rooms are the worst — bright lights right on you that make you sweat when trying on clothes. Crank it up, H&M!

I am not a fan of this store at all but purchased my first piece of h&m clothing today.
I have been searching for a new denim jacket for forever now and found the long lost one I have been looking for. The price tag was a little steep $ 34.95 but is still cheaper than other ones I have tried on. I just hope it lasts as long as my $ 9.99 denim jacket from the gap.
Marilyn was was working the register today and was super friendly and enjoyed chatting with her.