Chase Bank

Opened a business account here 6 months ago everyone has always been very helpful I love the new automated machines inside
Love this branch

Very disappointing that the Chase employees are forcing the customers to use the new inside ATM Tellers instead of the human tellers. Today, there were humans behind the glass, but the Chase employee said they are not working yet and then when I inquired why are they sitting back behind the glass he said the computers are down. Funny, I saw every computer working on the desks and the ATM’s worked. If chase is eliminating human tellers I will be switching banks. Terrible customer service at this dumb little branch on 182^nd. I wish the Chase branch near corner of Hawthorne Blvd & Torrance Blvd was not closing — they allowed their customers to interact with humans and don’t force customers to use the «new» ATM tellers inside. Also, aren’t you reading the news about all of the data breaches with your new fancy technology?!

Does not warrant a star. Bank transaction takes forever keeping you waiting with one teller open while managers all standing around doing nothing but greet people! A joke.

Great service! Many thanks to Gabriel Lopez for the assistance :) He’s a great personal banker! :)

If difficult people are your thing then this is your place. And for no extra charge you can receive a whole lot of attitude from Priscilla. I will try to avoid this branch as much as possible from now on. If you dont like your job working with people find another line of work. You’ll defiantly catch more bees with honey.

If you’re going to hound someone to try to complete a refi for their home, be available and helpful if things don’t work out. These people called and called to convince me to try to refi and when I finally agreed, unfortunately my appraised value wasn’t high enough. I got stuck paying for the appraisal and now no one is answering my emails when I ask what my options are.
Lesson from Chase: if they want something, they’ll kiss your ass, but when you need something back, they run for the woods.
Can’t wait to transfer my loan to another lender.

Always empty when I go, no wait time and friendly staff, if every bank were like this it wouldn’t be such a hassle to go to the bank.

It is on the corner of 182^nd Street and Hawthorne Blvd. It’s a little tricky to get into the parking lot because you need to be headed West or North. You aren’t supposed to cross the double yellow lines on 182^nd if you are going East, but a lot of people do it.
This branch is generally pretty quiet whenever I’ve gone in here. The employees are friendly and helpful. Mostly, they know what they’re doing. One time I went in to get cash off of a Visa Card from the State and they didn’t know how to do the transaction even though I took in the paper with instructions for them to process it. In the end, I got what I asked for. That was the only time there was a hold up in my banking.
It’s nice and clean inside and so professional. I like the modern look of it. They also have a bowl of lollipops, usually the green ones are left because nobody really takes them. Fine by me, I like them! LOL
If you ever need to get money from an ATM after the branch has closed, you can use your Chase card and enter to an enclosed area where there are ATMs. Only Chase customers can use these. Also, there is a drive up window with an exterior ATM. I like these options because I feel safer using them.
When you need a quick and convenient Chase for your banking needs, I recommend using this branch.

I was here a few months ago to help my minor daughter cash a $ 25 check given to her for her birthday.
The manager was called over and acted like this was going to be a huge ordeal since the child was a minor with no form of United States ID.
I supplied the only photo ID she had which was a current ID from the nearby high school.
She began to ask personal questions of my daughter such as what was her Social Security her date birth and so forth.
I let the manager know that Chase was not our Financial institution and we do not do business with Chase and so Chase was not privy to her Social Security number or date of birth.
She became to be irritated with me and got an attitude. I asked her if she needed to phone the writer of the check who’s phone number was there that could be arranged.
The check was for $ 25 next time I’ll reach in my wallet and simply give my daughter the $ 25 rather than deal with Chase Bank at that location.

This is a new location. Built from the bottom up, so the facility is clean. Convinient since it’s on the corner of 182^nd and Hawthorne. Inside the branch, they have a new machine that dispenses other currency rather than just 20’s. It’s nice to be able to get singles and fives. I noticed it doesn’t give ten dollar bills. Customer service is excellent here and if they notice a line, a teller will open immediately.