Carter’s Babies & Kids

Jasmin really saved my day. She was nothing but professional, efficient and so graceful and hospitable! Carters is my go to baby place from now on because of Jasmin and the other sales associate was also a gem! I forgot her name, but a very sweet smile cute girl with the cutest glasses! I called 10 minutes before closing and needed fuzzy and cotton onesies with footies for my little 15 lb Lhasa apso dog, Lola. I just moved into a new place where the hardwood floors were just refinished and it was too soon for pets to have any contact with the floors and I wasn’t told this and last 2 weeks I was trying to figure out why she was breaking out in rashes, throwing up, disoriented and dizzy just like me until I pieced out the mystery today and i was having no luck with pet stores in finding footies and a girlfriend suggested Carters. I called and the girls quickly answered even 10 minutes before closing which was very impressive and they immediately went into a solution oriented mode when I asked if they didn’t mind grabbing a variety of onesies and would they allow me to enter at exactly 9 pm closing and they did. Jasmin had everything pulled for me and even gave me a welcome discount! Both girls were nothing but Godsend and not once made me feel silly or uncomfortable that it was for my dog. They were nothing but gracious and lovely and heard and addressed my concerns. I even grabbed two gifts for my girlfriends 2 year old because of the welcoming experience I had. Thank you Jasmin & cutie girl for easing my worries tonight! I’m forever grateful!

If you have children, you definitely own at least 10 Carter’s items at any given time! This is the only Carter’s store in the South Bay. It’s located in a strip mall on Hawthorne near Del Amo. It has a great selection of all the essential and comfortable kid’s gear you need from NB through age 8. We buy all of our fleece and cotton footed jammies from here, onesies and a lot of other clothes. The quality is good especially for pajamas and the styles are very cute and trendy. They often have deep discounts and coupons for up to 30% off. They offer a rewards program where you earn $ 10 for every $ 75 you spend and you can use the $ 10 reward to purchase an item as soon as the next day. You don’t have to buy anything else — you can come in and just buy an item for $ 10 or less with your rewards. They have updated their system to make the rewards paperless now so no more worrying about losing receipts.
Also, Carter’s is EXCELLENT about returns. Receipts never expire and in fact, they have told me you do not even need a receipt to return items. As long as it is new and unused and was purchased from Carter’s (as opposed to say the Carter’s items that are sold at Costco or Target), they will return or exchange it for you. Of course, without the receipt you will get the lowest price, but it is still better than most other store’s policies (I’m looking at you Gap Kids!).

Although the prices and styles are great, the associates that work here have horrible customer service skills.
We were rang up by Karen and she was so rude that my husband will never step foot into the store again.

Always come here to buy gifts for baby showers. The staff is very helpful and with my budget a get a lot of stuff.

Very nice clothing and great prices. Sorry if you’re not white get your ID ready before you’re asked to do so by the cashier. I saw that happened today when a white couple used a debit card without being asked to show their ID. A black mom directly after them was asked to show an ID when she used her debit card. Very unfriendly staff. usually just one visible person in the entire store, standing at the check register chatting on the phone.

Dropped by Saturday afternoon to grab a last minute bridal/​baby shower gift and boy was I lucky! EVERYTHING in the store was 50% off! Even clearance items were an additional 20% off! There were two tables of door buster deals of tees and shorts for only $ 6 (2t to 6x). I came here because this store’s small. I wanted to make a quick purchase and leave right away, which I didn’t have any problem doing.
The store was clean and well organized. Lots of cute little outfits to pick out! I only wished there were more selections of unisex outfits. Only one rack in front of the store towards the left side. I must’ve came at a good time because I didn’t think it was crowded, like someone else had mentioned. They still offer $ 10 off your next purchase if you spend $ 50 or more. The clothes here are cheap enough that I don’t feel like I’m losing out by not hitting that amount. I thought the service was great. A sales lady did approach me to see if I needed assistance and my cashier offered me additional savings but I had already signed up for their email deals.
There were plenty of parking spots and it was easy shopping here! I’d definitely come back whenever I need to shop for my friend’s little ones.

I love Carter’s. They have affordable, cute clothes for kids and although I don’t think their regular prices are worth it, their sales are fabulous.(Yes, some of their clothes are waaaay too fluorescent and slightly hideous, but they also do have some really cute things)
Anyways, this is a review for the Hawthorne store. I’ve visited the store a few times now, and every time have had very poor service. Today was the worst, by far. Staff are always difficult to find and have an «I don’t care» attitude. I was returning 2 items today and buying a few more, and the girl on cash was downright rude. When I walked up to the counter with my things, she gave me a quick glance and continued to talk to her friend/​co-​worker for several minutes before she deigned to come over and ring my items through. Then, while never making eye-​contact, she chided another employee for being behind the counter when she ought to be out on the floor — because «I can’t since I’m stuck here doing this return». Wow. I almost waited until she’d done the 2 returns and walked out without buying anything. I should have. She finished ringing my things through, then continued to talk to her friend/​co-​worker while I stood there holding my credit card out for several minutes. As a final insult, she offered no response to my «thank you» as I left.
Needless to say, I will not be back. Deals on kids’ clothes can be found abundantly elsewhere. These girls need a stiff lesson on proper customer service along with basic manners.

All us moms know Carter’s. They have affordable clothes that our child can wear for 3 months or so. Cute, cheap and not made to last (at least the baby stuff). I love the cotton pajamas. My son is only 9 months, so I am still all about the cute animals on his bum.
This is a five star review because Tatiana makes shopping here the best. She is superbly helpful and friendly. She remembered my hubby and I from our previous visit. I remember her because she was willing to go above and beyond the other sales lady by far. She has wonderful energy. It makes a huge difference in my shopping experience.
I recommend calling and seeing when she is working if you want stellar service with a smile.

My relatives overseas know that this place is nearby, so they send me on expeditions to buy stuff for the kids. Carter’s does sell cute stuff for younger kids, and the price is often very low. They play a lot of coupon games where you need to come back next month and spend $ 50, but the price is low enough that losing out on a discount isn’t so much of an issue.
I DO dread going to this store, though, because the service is abysmal. The store is overpacked, it’s often a mess, no one seems willing to help, and clothes are often stacked precariously on tables so finding sizes is difficult. The worst part is when I get to the register and I either need to work at flagging someone down to check me out, or there are three people in line, the lady in front is trying to get her total up to $ 50 so she can use the coupon, and there’s another worker there doing nothing… but she’s not open.
The clothes are cute for younger kids, the price is pretty inexpensive, the store is claustrophobic, and the service is a fail.

They give me 20% off coupons and the clothes are usually on sales for under $ 8 a piece. It’s not unusual to see shirts for $ 2 – 3 each in the sale racks. The clothes are better quality than what you would find in Target or Old Navy in my opinion. My son is growing like a weed, so I appreciate the price point. The clothes are cute as well.

Pro: great prices for good quality baby clothes, but similar prices can be found elsewhere
Pro: located in strip mall with very easy parking.
Con: Very unfriendly bare-​bones staff (usually just one visible person in the entire store, who is standing at the check register chatting on the cell phone or texting).
Con: Much of the clothing is hung up on the walls up to the ceiling, so that it is way high beyond reach. The staff doesn’t bother to help you get it down.
Con: Beyond about age 12 months, at least for boys, the clothes are too cutesy and generic — i.e., big loud primary-​colored motifs with cars and dinosaurs. Lots of 100% polyester PJs — difficult to find cotton ones.

i’m sort of surprised no one else has reviewed this place, but i guess its cause its nothing special.
the toddler stuff is relatively inexpensive, but the selection varies. generally, you can find a good deal on t-​shirts, pjs and other things, the question is often whether its worth buying. definitely worth a look every now and again.
oops. how do i get rid of that damn apostrophe that i mistakenly put in the store’s name?