Lower Plumbing, Heating & Air

Called and asked the company to service the fan/​blower on my furnace. Signed a contract for service. They sent a tech out who didn’t service the fan, but instead decided he wanted to sell me an entirely new unit and refused to service the fan. Then the supervisor told me the tech also shut the furnace off with the temperature below freezing.
1. Did not service the unit as agreed.
2. Did not describe any policies, procedures, or contingencies pertaining to work order we agreed upon.
3. Demanded I buy a replacement unit from them.
4. Shut off the unit during below freezing temperatures with nobody home all day.
5. Refused to go back and perform work as agreed.
6. Refused to go back and turn the unit on during freezing temperatures.
Fail. This was a textbook bait and switch. If I could score them below a single star, I would.
I’ll update this review after they try to bill me for something on which we did not agree.