Chili’s

Went for lunch on a Wednesday. My friend ordered tacos minus a few select spicey ingredients. The tacos she received had no cheese, She pointed that out to the server, who replied that she had entered the order exactly as my friend stated. No apology. She returned with a small cup of crumbled cheese. We did not see her again until were ready to leave. In the interim, another server checked in with us and upon request, brought a second small cup of grated cheese. The beans that were served with that meal were luke warm. Neither server returned while we were eating to refill drinks or ask if we needed anything else. We attempted to pay via the tabletop kiosk, and we selected a tip amount we felt was commensurate with the shoddy service and meal overall. The payment ‘failed to process’. We surmized that it was because we had not tipped the expected 18−20%. We believe that a tip is earned, not guaranteed.

We went to this place last night and it will be the last time here. After we were seated it went down hill from there. We decided to keep it simple for food big mouth bites the southwestern rolls and the nachos. Pretty simple right easy fast. Well it was anything but that first the server must have had a cold. Kept coughing and sneezing over the table told her to get another server for us. meanwhile we are waiting for our food for a hour as other people are coming and going. Food gets to table and what a train wreck that was. The only thing that look good was the plates and napkins barely edible. At this point we pick because we were hungry. At this point we tell the server get us the check so we can go. She asks how was everything I tell her to tell cook to go back to school and learn a different trade never again at this place it sucks

Today i had free time to post all the reviews I’ve been meaning to get to and I’ve come to two conclusions. 1. I eat out too often and 2. I was not wrong when I said it is hard to find good quality food in Toms River.
After a horrible experience at BWW my co-​workers opted for Chili’s as our new after work spot. The waiter was awesome. The menu looked good. The food was not good. The fajitas were bad. I got three small pieces of sliced chicken with a squirt of some sort of weird pink sauce, right in the middle of what I’m sure amounted to at least two whole onions and green peppers partially cooked on my plate. My tortillas were cold and hard and the salsa made the BWW salsa look good. Our cheesy fries had more grease than the cast of Grease and came in world’s tiniest plate. And to make matters worse my co-​worker ordered boneless wings but couldn’t eat them all because they had dried out all the way through and she could barely cut it with a steak knife… WTF?
If I went back I would stay safe with a salad or something, maybe dessert, but I wouldn’t go out of my way to go back!

We went here for lunch. The place wasn’t that busy but service wasn’t that great. As far as the food it was ok. We really used to like Chilis but I think there’s better options out there now. We gave it a try but would probably pass on it in the future.

Every time we go, we always get Fajitas. Every time we’ve gone over the past year or so, the portion sizes have dwindled. Tonight we went & they have dwindled to the point that it is no longer worth it to eat here. I am not joking or exaggerating when I tell you that the sides that come with the fajitas (sour cream, salsa, guacamole, pico de gallo, shredded cheese, and some spicy purple stuff that’s new) come in the tiny cups (that are usually reserved for ketchup to dip your french fries) are pitifully small. Less than a teaspoon of sour cream, guacamole & salsa (that is all watery — not a remnant of a tomato in this nor in the larger portion of salsa that came with the chips & salsa appetizer). The shredded cheese — 12 shreds of cheddar cheese! No I did not mistype that — 12 individual shreds of cheese… SERIOUSLY??? Was I suppose to portion that out to 4 shreds on each of the three tortillas? And the tortillas have shrunk also. There were barely any peppers & onions. It was disgraceful. I guess they’re saving money — but I wont return, so they wont get another dime from me. 12 shreds of freakin’ cheese!!! SERIOUSLY!!!

This place has awesome service … the food is always great… wonderful margaritas… reasonable prices

Ordered the Lighter Choice 6 oz. Classic Sirloin
— The steak was properly cooked.
— The carne asada rub gave the steak enough flavor to avoid additional seasonings.
— The broccoli was a great compliment to the steak.

We have been going to random Chili’s throughout the Tri-​State for years and my wife and I will always order a Presidente Margarita. The last two times we ordered from this particular Chili’s something was off. One time it seemed like they forgot the tequila and the other time it just had a strange taste. We are in no rush to go back for sub par drinks. However, the staff here always seems like they are in a rush, a rush to turn your table over, even when they are not too busy.

We frequent chilis on roughly a monthly basis, and we just moved to the area so over the weekend we figured we’d go to the nearest chilis as opposed to our regular one in freehold. what a god awful experience! we waited over an hour to get our meals which were some of the most simple items on the menu, mind you the place was not even that busy. Everyone around us got their food before us, even if they were seated after we were. the appetizers were burnt and watery and when our food actually did come to the table it wasnt what i ordered! The waitress was hardly by the table the whole night, especially at the end of the meal so we left cash on the table and left. This place and these people are a mess!

i was denied service at the bar for not having 2 IDs because I had a New York Drivers License. The bartender seemingly had not seen one before, had to flip through a book of state IDs and i guess mine didn’t match the example in the book.
The manager swears that NJ requires two IDs when it’s an out of state ID, he goes everywhere with his ID and Social Security Card, deeming that to be sufficient ID and that «we like our liquor license, thank you.»
A Social does not have a photo, date of birth and it is NOT an Identification.
needless to say I was irritated and don’t intend on coming here unless i have my passport. also because they clearly expect you to bring a passport to NEW JERSEY!
I’m 32, there’s no reason for my ID to be no good at a franchise. the only difference between me and the other patrons (including a british guy) was that i wasn’t white. stating the obvious.

Typical Chili’s although our waitress was quite personable

The Toms River NJ Chilis is outstanding. The servers always aim to please. I drink a lot of soda with my meal (every servers annoyance) and the servers I’ve had there always keep my glass full! They are on top of their game. We also had a great experience during the Yankees playoffs. The bar has fantastic flat screens and we were able to go watch and eat and be taken care of. What more could you want? Oh, healthy food? YES! I had the guiltless steak and it was out of this world! YUM. Thanks to the Chilis of Toms River NJ for making my experience great every time!