Los Arcos Mexican Restaurant

Not the best I’ve had. I had beef fajitas and would describe them as mediocre. The salsa was sub par, not much to it. Same with the queso. Just melted yellow cheese, melted velveta is better, if that tells you anything. However, service was fast.

Food has no flavor at all. Service is slow. After ordering the food, it took 20 minutes to get it. There was only 2 other tables in restaurant and 1 already had their food. Chips were burned.

The food wasn’t incredible but no serious complaints. The atmosphere is pleasant, but I do feel like they charge more than what it’s worth (portion control and quality). They apparently do live karaōke on Sunday late afternoon/​evenings so I definitely will not be going back during that time. Overall, if you’re looking for a hole in the wall, it’s fine, but don’t expect too much.

So I went in and it was not so bz around lunch time which was good BUT it still took a long time to get my meal, by the time it came to the table I was ready to go! The food was good BUTTTTT when I was paying I asked the waitress if my chile relleno came with tortillas (since that’s the way I get it elsewhere) and she said «No, the morning plate does not come with tortillas just the dinner plate.» I then went to ask her what’s the price difference because I did not remember seeing it on their lunch menu and she said that there was no price difference, she then said «it’s like our tacos in the morning they have less meat then in the evening tacos!» I think that she just came out with a lame excuse instead of saying whoops I forgot to bring them to you! That there just made me not want to go in the day time! I raised my brow and was like really?! She’s like «yeah I know it’s weird but that’s the way they do it!» And it’s so funny cause I use to work for a «Mexican» restaurant long time ago and we never served less meat or no tortillas during the day v. s the night. But she told me three times that she could bring me the tortillas and I was like «no I don’t need to be charged more and I’m in a hurry» Lol never going there again!!!

My sister and I been to Los Arcos many times and have received a variety of service and food quality. We swore it off for a while, but decided to try again. We ended up with 1 person being served their food and the other sitting and waiting. The waiter never came back to check or bring the rest of our order. When we told the manager, he barely acknowledged there was a problem, charged us for the 1 plate served and told us to have a nice day. In no way did he even give a hint that he cared about what had occurred, not even so much as an «I’m sorry». This just indicated once again, that they don’t care about or need our business enough to extend a modicum of courtesy. There is no shortage of Mexican Restaurants in Tomball and because of this we will not be back. So, unless your in a gambling mood, choose one of the other restaurants in town.

My wife and I went late night and still received great service. We ordered the fajita for two and were given all the options (charro and refried beans, sour cream, shredded lettuce, red sauce, green sauce, pico de gallo, fresh guacamole) our table was filled and we barely had room for our plates! As lovers of Mexican restaurants, we were pleased with our choice to try Los Arcos. Lots of good food at a great price.

Once you walk in through the doors the décor takes you to a small town in Mexico. Immediately greeted and seated. We figured, why not start our morning with a huge margarita? That’s when we figured out this place is official. The drinks tasted amazing and fresh. You’ll get chips and salsa that’s on point. We ordered lunch burrito and enchilada di carbon. Both dishes came with rice and beans. The first thing we noticed was the appearance of the meals. It had a traditional look to it. But once we had our first bite, it was like a home cooked meal as if a mother was cooking in the back. We have been to quite a few Mexican restaurant chains and they just simply can not compete. The ingredients used are 100% fresh and cooked to order — not pre made or has been sitting.
If you want to skip away from those big chain restaurants, this place is a no brainer. Traditional, home cooked Mexican food that will leave you full, satisfied and drunk. What more do you need?
PS: Get. The. Chipotle. Sauce. Game over.

The service is extremely poor and it’s a shame considering the food wasn’t too bad. But 8 minutes to be seated, 10 minutes to get drinks, having to manually go get my own refills because wait staff don’t come check back even when the place isn’t particularly busy. Had to walk back into kitchen to go get my receipt from my waiter since his concern was talking with his friends. I will never be returning.

My son warned me about coming here, and I should have listened. 15 minute floor drink refills, my mother was still waiting on her food after everyone else was done. And to top it off I couldn’t tell who my waiter was.

This place continues to go down hill and I will not return. The food is terrible, so bad that I contemplated not eating my food because it looked horrible and tastes just as bad. With a gazillion options for Tex Mex, don’t pick this one, keep rolling up and down 249 to find something else.

Been here a few times and wasn’t very impressed with the service or food. The bar area doesn’t have enough room to sit and enjoy a margarita. With that being said, the margaritas are decent for a good happy hour price. Congrats on your 19^th anniversary though.

Good service, great mango margaritas! I had the El Tex Mex dinner, hubby had the Los Arcos special. The taco and the beef enchilada meat had an odd texture and tasted very odd. It was not 100% beef that is for sure. My husband really enjoyed his meal. The queso and sauces for the chips were good too.

Love the Fajitas Poblanos! The margaritas are great and the wait staff is very friendly.

Went there for dinner with my daughters on Monday evening, they ordered a Chimi and a burrito, I ordered the Bronco dinner.
All was fine until I cut into the shrimp enchilada. The smell was really strange, I took one bit and YUCK! The shrimp was bad. I stuck my nose down there and it had that rotten fish smell and it had spilled over on the beef enchilada. I had already eaten some ot the Relleno and the tosatada thing. I called the waitress over, told her it was bad. I was very quiet about it because I figured things happen. She asked if I wanted something else, I declined, my appetite was GONE. She took it to the manager. When she came back with the bill, they had taken a whole $ 4 off the $ 11 dollar meal.
I was then sick that night so I called back, the manager said, «oh we all checked it out and there was nothing wrong with it.» I don’t care if I just didn’t like it, they should not have charged me for my meal. It wasn’t like I ate it all and then complained.
That is the worst customer service I have ever heard of. They evidently don’t care. I don’t ususally complain, even if I don’t particularly like something, but this was BAD. I nor my family nor any of my extensive real estate client base will ever go there again.

This is the WORST place I’ve ever been !! First the food took over 30 minutes to reach us and when we got it, it was cold !! I soon realized why… they sent out waiter home and no one ever bothered to come back over. If I had not asked for the food we would have been there all day. The manager was a joke ! No one at our table ate the food. It tasted terrible /​the fajitas were rubbery and too salty and the rice was clumped together and the enchiladas were runny. The staff that was there was sitting down eating and rolling silverware. We left and didn’t touch that disgusting food, besides we never got a refill so no drinks to accompany the gross food

This place has been around for such a long time, and it is a tradition in Tomball. The food and service is consistent. The waitstaff is attentive, friendly, and they remember you from previous visits. We have been offered a «sample» of queso dip that turned out to be a full size serving, of course at no charge. My sister and I once tried a premium type margarita that we did not like and only took a couple sips, and the waitress brought us regular margaritas at no charge even though I insisted I would pay for both. The food is not what I would consider «top notch» Tex-​Mex but it is consistent, there is a great variety, and the service is great. I would definitely recommend this restaurant.

I was staying at Comfort Inn and the group wanted Mexican food. Right in front of the inn is Los Arcos. While convenient, the food was mediocre. The margaritas are great though. What prompted me to give a one star was the fact they over charged me by nearly $ 10 for my meal! I had a shrimp fajita plate, one jumbo marg and one reg size marg. My total came out to $ 37 and while paying the check the waitress was speaking Spanish saying what a great deal they gave me. They don’t really keep track of what you ordered. I will not dine there again.

Went there when we first moved to Tomball. The place looked interesting. We walked in and it looked like a sort of older mom and pop place, could use to be fixed up a little. The art on the walls was strange as well. All the interactions me and my husband had with anyone in the restaurant felt very sexist. They always asked my husband questions, or told my husband things, but never once even looked at me or took notice of me until I placed my order. Even when we left they said «Have a good evening sir, we hope you come back again.» even though I was in front of him, the man just looked over me to him. Anyway, the food tasted very good, I had something made out of steak, and my husband had something with chicken, but later that evening I was stuck in the bathroom with diarrhea and vomiting. FOOD POISONING. That went on for maybe a day or more, but the terrible after effects of it went on for 2 weeks. The worst part was I ate here on the Monday before Thanksgiving, and because I still felt sick for 2 weeks, I was unable to enjoy Thanksgiving! Yeah, we are never going here again!

Service is horrible but food is decent.

Update: I was contacted by the Harris County Health Department that claimed that they have done an inspection and that Los Arcos is aware of the situation. but the inspector didn’t leave a contact number for me to return her call… I wonder how much Los Arcos paid her to look the other way?
Seems a bit shady but I know that this is typical business in the industry. It won’t change my review one bit! ROACHES ARE DISGUSTING! EXTERMINATE AND DO IT FREQUENTLY!!! There is no excuse for it to say, «Well it is because we are in a strip center and they are coming from the other tenants.» That is BS. Roaches come from unsanitary conditions and they feed in your operation. I will certainly never eat at your restaurant again. Have this happen to more of your customers and you will close your doors due to lack of business… I promise you! I work in the restaurant industry and you cannot BS me like you can the inspector.