Kid’s World Learning Center

This is in response to a review posted by Tina C.
I would like to address each point by point.
How is it that you were overcharged? Was this for the entire 2 years you were here at KWLC? I feel it’s important to mention that you were INADVERTENTLY undercharged $ 85.00 per month for a period of 10 months, for a total of over $ 800.
How do you know the staff is underpaid, miserable and intimidated by the front desk personnel? Did you speak to the staff members? Did they tell you these things? Do you even know the names of the teachers who cared for your children? Perhaps the teachers are stressed by your daughter continually screaming at them «I don’t want to» or by the need for the teachers to intervene when your daughter hurts other children for no cause or the numerous disruptions throughout the day.
What medication did Kid’s World Learning Center recommend for your child? Was it for just one of your children? or both? What was your response when this recommendation was made by them? A change in diet was discussed with you; a healthier replacement in lieu of the cookies and chocolate donuts for breakfast that were brought in was recommended in an attempt to organically modify her outbursts.
The one time when your daughter was in the office was this matter was being discussed, you were asked by an assistant if you wanted to leave your daughter outside of the office in the lobby? You declined. The words «kicking her out» were never voiced by anyone. Perhaps you and your husband were the ones using those words in front of her at home when discussing this matter.
I feel, it’s important to tell the entire story, truthfully, if you are going to publicize a private matter, «Tina.» You neglected to mention the countless times the staff members/​administrative personnel worked with your daughter in and outside of the classroom to console, redirect and comfort her. Or the stacks of incident reports that have been accumulated for various infractions. Nor did you mention the many times we have had to call you and your husband when we could not get your daughter to peacefully co-​exist with her peers in the classroom. (Families have withdrawn from our center and cited your daughter’s aggressive behavior toward their child as the reason.)
By your own admission, you have been here for two years. We have gone above and beyond in trying to work with her because we did not want to give up on your child. (Even extending the review period, twice.) If we are such a bad facility and are untrustworthy, why are your children still here? Even today!

Please Do Not trust this facility to care for your children. They over charge. The staff is underpaid, miserable and intimidated by the front desk personnel. My review is a reflection of 2 years of an emotional roller coaster of their unrealistic expectations of my 2 year old, now 4. They have called me to pick up my child because she wouldn’t nap during nap time and recommended I medicate her for her behavior. I have tried to work with their impractical behavior expectancies. Any feedback I would give from our pediatrician, diet changes and therapy (yes even therapy) they seemed to think those adjustments were not helpful. They put her on a 30-​day review twice and would openly discuss «kicking her out» in front of my child. When I received the notice that my child was being released, I told the director that I was going to make a complaint and she said she didn’t have to take abuse from me & my child. We are the ones that have been abused. I’m not sure why I didn’t remove her long ago. I guess I am just not willing to give up on my child.