Vroegh Family Eyecare

The Doctor and staff are amazing. Best eye Dr I have ever used. My whole family now uses Vroegh Family eyecare.

After various sub-​par experiences at other eye care centers throughout the Tinley area, I thought I would try Vroegh. By far the best experience I’ve had in years. Bedside manner? Check. Knowledgeable about eye care? Check. Friendly professional staff? Check. They just gained a new customer for life. I only wish I would have found them sooner. Highly recommended,

Superb, outgoing staff. The D.O. is very friendly, answers all your questions in depth and is an expert in his field, a real joy to deal with. One can tell the standards are high at this practice, nice selection of frames and everything is reasonably priced. I was quite impressed to see a business run to this level of apparent perfection. Simply excellent!
FOLLOW-​UP
Disappointed that my bifocals where significantly off focus after having an eye exam and prescription a week earlier. Had to return to have the issue rectified. They need to make the lenses another mm deeper and regrind. Also need to return a second time to pick-​up the new glasses. Nobody stepped up to the plate to say «we screwed up» or «we are sorry to inconvenience you.»
That said, I rescind my comments about the high standards. The staff originally added 3 mm of depth to my glasses and I have a strong suspicion it was the cause of the problem. The D.O. confirmed the prescription was accurate after checking my eyes a second time. Bingo!
These mistakes should not occur and are avoidable if one knows what the lab will do when making alterations to a lens order. An apology would have gone a long way in this particular case. That said, I still highly recommend Dr. Vroegh for your eye care needs.

Just went there for the first time. Staff is amazing. Super helpful and friendly. Equipment is top notch! The Doctor has a great personality! They have a wide selection of frames. They took care of all of the paperwork and I left a happy camper!

Short and sweet. Super friendly staff, extremely thorough explanations and exam, always on time, very nice office, great frame offerings and competitive pricing. I’ve seen Dr. Vrough for eight years and won’t ever switch. He also is also a very friendly man (consistently). Well-​deserved five stars!

I highly recommend Vroegh Family Eyecare. I have been to Lenscrafters, Vision Works and other such places. While I was happy with those, the service I received at Vroegh was a higher level of personal service and professionalism. Also, the store is very stylish and pleasing.

I have been to several eye places before, but discovered this gem today as I googled a place to make an appointment locally, and wow was I lucky. I called them for a same-​day appointment and although the doctor was booked all day, the friendly staff said they would squeeze me in. At the appointment, the front desk was totally nice and didn’t seem at all upset that I was squeezed in, they treated me so nicely and promptly took me in. The place is really nice too, pretty modern. The eye doctor, Dr. James Vroegh, who introduced himself as «Jim» was so friendly and a thorough expert, he spent a good amount of time asking me about my eye health. As I mentioned, I have gone to from ophthalmologists to sam’s club for eye care so I’ve experienced all levels of eye care, and this place absolutely deserves a 5 star rating for excellence in expertise, convenience, and a friendly physician and staff. The doctor provided a thorough explanation of my eye care options, and was quite funny too. I don’t feel like they are trying to upsell anything either, as I told them I was on a budget so I only bought a limited amount of contacts and they were completely fine with that, in fact, they offer discounted options for uninsured patients, which I do have insurance, but it didn’t cover all my contacts, so it’s good to know. I definitely plan on returning to make this place my lifelong eye care center (and lets hope that’s a long time!).