Burrous Brothers

Truly the best carpet cleaning experience I have ever had. Professional, courteous, competitively priced, excellent cleaning. I’ve used other cleaning companies in the past but decided to try Burrous Brothers. I waited to write the review to see how the carpets held up and it’s been 4 months and they still look great!
They also have great follow up to check in and make sure everything went well. Just a great business to deal with from beginning to end. I can’t think of one thing I would’ve changed or tried to improve. I wish all businesses took a page out of their book. Simply the best.

Excellent service! Trustworthy, honest, and professional people. They have come out two times and both services were fantastic. The owner Frank even took time out to talk to me on the phone. It is hard to find a company that does a great job but is also kind and professional. I highly recommend any one who needs their carpet cleaned to use Burrous Brothers Company. You will be pleased. I rarely post a review but this was worth spending the time to do!

Burrous Brothers was a referral by my most finicky friend. She has always raved about Paul and I must say she was right. I had my carpets cleaned, along with some rugs and they turned out better than new. Paul was on time, took great care to protect my furniture, and certainly lived up to his reputation. He is the rock star of carpet cleaning. Thank you Burrous
Brothers!

I was referred to Burrous by someone within the carpet industry. After having had my carpets cleaned many times over the years, I am thrilled to have found them. My wall to wall carpeting is old and had a lot of nasty stains. I was wondering if it had any life left in it. Burrous is professional in every way and my carpets which are 20+ years old look brand new. Go no further. This is your best option!

Great company. From the first minute on the phone with the receptionist, through the carpet cleaning and retreating (if needed), Burrous Brothers are a dream to work with. My carpets look great. I highly recommend!

We always use this company to clean our carpets. We like their hot water extraction process – it leaves the carpets fresh and spotless. Technicians are always on time and do a detailed work. A great local company.

They were able to schedule on short notice as our living room furniture had been removed for insulation and drywall project. Prompt arrival, prompt service. Carpets look very good.
You can probably find a cheaper service that may save you a few dollars. Is it really worth the hassle when there are pros who get the job done when scheduled and are gone! No follow-​up hassles like with many businesses these days.

I was really impressed with Burrous Brothers. My home is fully carpeted and Didier did an excellent job. He was extremely polite, very helpful, and did a super job cleaning the carpet. The equipment they use is first rate. Does not make a lot of noise but is so powerful that you can see the carpet lift up off the floor as the nozzle steams and then pulls the deep dirt out. Best part is there was no chemical smell either during or after the job was done. Highly recommended.

Burrous Bros are the best. No only do a fab job but very professional and thoughtful working in the home. Wont use anyone else for carpet cleaning.
Even give you a thank you card when they finish the job. Thanks!

I am writing this review for a woman I work for in Mill Valley who had bbc clean her carpets a few weeks ago. They look great! And she agrees, which is why I am providing this review at her request.
The were very detail oriented, helpful and on time, which is important in our book.
And not only do the carpets look so much better, they also smell fresh and feel good under our feet.
Would definitely recommend BBC to our friends.

The Burrous Brothers Company’s workman did an excellent job cleaning the carpets in our home. We are extremely pleased with how quickly and efficiently the work was done. We will certainly use them for all future carpet cleaning and will consider them for any other future cleaning requirements we may have.
Dick Hannigan

Felipe from Burrous Brothers cleaned our area rugs today, and he was great. Even helped tighten the legs on our old table.
Very good service for over 20 years.

After reading all the great Unilocal reviews I contacted Burrous Brothers and am so happy with the results. This company gets an A+ for service.
I requested a consultation before having my sofa cleaned (since I was concerned that the steam could fade the fabric). They were happy to schedule a consultation. Paul arrived exactly on time and gave me confidence that the sofa would be fine and wrote up an estimate for the entire job (steam clean sofa, dining room chairs, stone floor and stone shower).
I specifically asked for Paul when I scheduled the work since he was the ultimate professional when providing the estimate. He did a great job and everything looked like new after he was done!

Switched to Burrous Brothers years ago. I highly recommend bbd. They are the absolute best when it comes to carpet cleaning and stain removal! We use them at home and our office!

This company should be used a case study for «how to do it right.»
It began with my call to the company and super-​efficient scheduler with a competent attitude and a knowledge of the process answered the phone. Then the cleaner who arrived to do the work, Thomas, was professional, conscientious and thorough. My husband, the engineer, says Thomas knew his equipment and was very careful about NOT damaging our interior woodwork despite hauling hoses and the vacume device up 2 flights of stairs. No smell either once the job was done, and the carpet is now clean and fluffy.
Cat stains in the off-​white carpet = completely gone.
Carpet = looks like it was installed yesterday.
Outdoor area rug bought 3 yrs ago = looks like new. Literally… like new.
Price = came in less than the quote over the phone.
We were very impressed with the service and will absolutely call them back.
THANK YOU Burrous Brothers! Great work!!!

Let me start by saying that the characters in the movie «Grumpy Old Men» were — for me– entirely too sweet. I am not known for my effusiveness.
That said, I was pleased with every single aspect of working with Burrous Brothers, from the initial phone call through the completed job. At all stages of the job (carpet cleaning, and very dirty carpets they were) they were polite and responsive and when it came to the work the fellow they sent was, again, polite and did a terrific job, exceeding my expectations in every way.
So I add my 5 stars to all the others already here.

Stellar company! Can’t say enough good about this company and about the tech that came to our rescue today. Didier was prompt, early in fact… and solved our problem in short order. We moved an old copy machine that decided to drip black ink across our white berber carpet, on Labor Day Saturday, no less! After several calls to other carpet cleaners in the area, BBC came to the rescue and came out within a few hours. Can’t thank them enough for helping us out and that Didier was willing to add us to his schedule today when he was supposed to be off. He did an amazing job, all the ink disappeared and he was kind, professional and willing to help us today when no other company would oblige. I recommend Burrous Brothers whole heartedly and without reservation. They are now and forever, our go to carpet cleaner extraordinaire. Next appointment is already on the books. They will be coming out to do in house cleaning of our area rugs and runners as well as some other areas of wall to wall carpeting and stairs. I am a happy customer, to say the very least.
Thanks so much!

I bought my love seat and sofa from Ethan Allen six years ago. The label recommends dry cleaning only! Consequently I’ve been reluctant to have it cleaned over the six years. I called Burrous Brothers since they are so highly recommended. The owner Frank told me that he would have somebody come out and test before cleaning. He sent Paul who tested and steam cleaned it… Now looks fantastic! Paul was great and did an outstanding job. I highly recommend this company.

The best in Marin, wouldn’t use any other carpet cleaning service! The employees are incredibly kind and respectful

I don’t normally give five star reviews but I’ll be darned if I can find any little thing these folks could do better. They cleaned all the wall to wall carpeting in my home and one microfiber chair. Yes, there was one (doggie) stain that didn’t come out but they warned me in advance and it’s much less obvious than before.

Paul did our job. Very professional, courtious and solid work. High recommendation. Thx BBC! — Larkspur, Ca J & Margaret (and Sophie)

Had them clean a very dirty sofa. Started with Chem-​Dry. Chem-​Dry was reluctant to be able to get it clean and tested on one pillow. Result was not satisfactory. Found Burrous Brothers on Unilocal with high marks. They arrived on time, confirmed the price quoted by phone (actually a few dollars less), Chem-​Dry doubled their price after arrival, and spent more than an hour of continuous cleaning.
sofa looks almost new. I was so pleased that they are returning to clean three carpets. They also communicate very well by phone (owner himself makes the calls). Can’t say enough.

Burrous Brothers carpet cleaned our 4500 square foot rental home August, 2011. Their technical cleaning and spot removal skills were as good as it gets. The carpet was white as white can get. They restored it to its pre-​move in condition. And that was important as we had a difficult landlord and animals. In addition, we found Borrous Brothers extremely responsive, customer focused and flexible. They adjusted their agreed to cleaning time to meet some last minute changes as well as added another cleaner to meet our move out deadline. They are also competitive in their pricing. More than competitive with the value they added throughout the service process.
Very happy buyers that will use them again.
John and Melanie