SynFast Oil Change

I used to like coming here.
The workers used to be friendly, treat you nicely, and not always push the cheap $ 19.99 oil change on you…
Now, the last 3 times I have gone, they don’t even ask, they just give you the cheapest one, don’t check anything, hell, they don’t even put the sticker in your window anymore to remind you when to come back in!!!
They aren’t friendly, they don’t talk to you anymore, and they certainly don’t care anything about what they do anymore.
It is no wonder it is nearly empty all the time now…
I’m not sure what happened here, but it isn’t good.

As a former mechanic, I know what «metal to metal» sounds like. These fools tried to tell me my brakes were just that and I was blown away. I knew for a fact I had over 50% life left, but was low on fluid. SHADY SHADY SHADY!!! Get your cheapo oil change and get out! And watch to make sure they even do that much…

Dear Hubby took car there after Jiffy Lube had a wait. Reported the time in and out was good, but the price seems to be a bait & switch. Instead of $ 19.99, the bill came to $ 61.96! Part of this was for an air filter, which DH agreed it was time to do. But the oil change was $ 44.99, not $ 19.99.
By their own admission, they didn’t check the transmission fluid, transfer case, front /​rear differential, cabin filter, spark plugs, or spark plug wires, though they list them on their maintenance check roster.
Will go anywhere else the next time.

After collecting my personal data. I told them I only wanted the $ 19.99 promo. I was told that price didn’t include top off of fluids. I again confirmed that I was getting the special. The tech told me I had a leak on my oil filter and it couldn’t be changed.
I left and went across the street to Jiffy Lube with no problem.
I would never recommend these people again.

My new oil change place. Got in & out in 10 minutes. Was waiting for the usual J_​_​_​_​Lube spiel, you need new filters, brake job, etc. J_​_​_​_​_​Lube said I needed brakes immediately. This place showed me that my brakes were at 50%. Thank you!

Very helpful and responsive. Came in for an oil change and they took me in right away. Travis gave me a quick and thorough explanation of what else was going with car that would need my attention. I even got to take a look under the vehicle as part of the explanation. Never gotten so much detailed information any of the times I have ever gone to get an oil change, so thanks guys — very much appreciated. Travis and Gordon were very helpful, informative and kind! I highly recommend and will recommend. I plan on coming back for the next one or other services my car may need!

This place was great! Super efficient and quick. I drove in and 15 min later I was gone. I was told i needed my transmission fluid cleaned but declined. They weren’t pushy about it all, just let me know it needed to be done. Patrick was super helpful and really professional. Even gave me coupons for next time! I will definitely be back! Thanks guys! And I only paid $ 23!

This place is a JOKE!!! DO NOT leave your car with these people. First off if you are paying attention you will pick up on the feeling that you are leaving you car in the hands of a high school auto shop sans any form of intelligible authority present. Unprofessional. Totally inept customer service. I specifically asked the attendant to check my tire pressure as i was about to drive to the bay area. Turns iut i needed new brake pads which i had beem told previously so i agreed and signed for the quoted price $ 174 and when my car was done and I was checking out, given a totally different amount due. $ 236 when I corrected him he he said there was a glitch in the computer when he printed my quote to which I told him there was no way I was going to pay for his mistake, I stood there for a few minutes while he and another guy tried to figure out how to do their jobs… I was annoyed but not pissed. Except when I drove away my read out if my tire pressure was totally uneven. 40lbs in the front left 37lbs front right 37lbs back left 37lbs back right tire. I was LIVID. ESPECIALLY BECAUSE the print out indicated that they checked the pressure as part of their oil change service. Blah blah blah. I called and told the kid that I was really confused and upset at my experience and told him I was going to call the better business Bureau and report my experience and the guy just said have a nice day ma’am and HUNG UP ON ME. THIS PLACE IS A JOKE. Unsafe unprofessional

Came here before for a simple oil change, only $ 20, and they seemed to do a pretty thorough check on my vehicle.

Big sign on the bldg: OIL Change $ 19.95.
I brought my own oil and filter and they charged me $ 34.95! No other service or inspection/​just change the oil.
I asked why it cost $ 15 more when they don’t have to pay for my oil or filter I got an answer that was completely un-​intelligible. my car was already up and I needed it done so I paid. But never again. Very shady –not OK!

Been going here for like a decade when it was called Valvoline with many different cars. Have not seen any significant change — very good service has been the norm at good prices. They try to find things wrong with the car for you to authorize or not. While some think this is bad, I think it’s good — today they said they tried their darnedest to find anything wrong and found nothing — what a nice thought for me to drive away with !!!

Had my oil changed here and after a couple months my car broke down and the diagnosis isn’t good. Not sure if it had to do with getting my car done here, but was told maybe standard oil was used instead of synthetic and I asked for synthetic. I maintenance my car regularly and only has 92,000 miles so not sure why it just broke down on me!

I got there first customer in the morning. I left almost 35 minutes later. why? because they (the employees) were shooting the breeze with some friends who dropped by. then when I asked them what my tire pressure was, they said it was normal. the strange thing was I watched them standing 10 feet from the car and the outright lied to my face. they never even checked them. Yeah, as much as Jiffy Lube gets bad press, Id rather go there then ever come back.

Scam alert! Do not go to this place. I took my Nissan Cube there for a quick oil change, and was told I needed an air filter. I asked for the price, and the attendant replied, $ 13.99. I thought that was a fair price, so agreed to have one put in. When I received the bill, it was $ 32.99 (for just the filter)! I believe he purposely mumbled when he stated the price. Angry, but always aware not to piss off mechanics before they are finished, I paid the bill, and immediately looked up the price of the air filter when I got home. $ 7.99
I tried calling to complain… phone rings and rings and rings. I’m guessing this happens a lot!
Jerks.

This place lives up to their name, boy are they fast. Not only that, they’re nice and patient. I’m a doofus when it comes to cars. They kindly explained to me the different types of oils, showed me how disgusting my filters are, and had my car serviced in 10 minutes. Nice job guys, and thanks! :)