Napa Auto Parts

These guys are knowledgable and like most NAPA stores, have «real» auto parts for the serious amateur mechanic.
That said, I can’t recommend this store after this week’s experience. I was looking for a brand and weight of oil, stopped by on a Sunday but they had only one bottle, and I needed a case. Counter dude, after getting off his non-​work related cell phone call, said they would have more on Tuesday, and he would set a case aside for me.
I came in Thursday and they were all out, except for the same single bottle. Again. I said I thought I was in about Monday and that he said it would be waiting for me late run the week; and the (same) a$$ said, «First of all it was Sunday, and second, the reason we sold it is you didn’t pay up front.»
Well, they didn’t tell me I had to pay up front, they simply said «We’ll have it for you.»
I suspect they never ordered it, and rather than admit their mistake, they came up with the rather unlikely story that they (1) got exactly one case on Tuesday and (2) within 48 hours sold exactly one case within the couple of days I waited to come in.
Blaming the customer for their own error is not a way to keep a customer. Here I am throwing $ 100 at them for oil, and they cop a ‘tude, lie, and then blame the customer.
With this behavior, heaven help you if you have already paid and then has a problem with a part. Do you think they will treat you better than they did me?
There are plenty of other nearby NAPA dealers. The will get the several hundred dollars of business I typically need yearly. And hopefully yours.

Needed a battery and noticed this place on my travels, so stopped in. The lovely gentleman there couldn’t have been more helpful, and changed my battery for me there and then! I’ll certainly keep them in mind next time I need anything for my car.

Old guys who actually know what they are talking about.
Highly recommend. They Get the job done.

Well we called to see if they’re going to be open and they said yes they would be open till 9 PM. We rushed over got there at 8:53 to pick up something and guess what… they were closed locked up tight so we have them. Generally there a trustworthy store but not tonight. Boo

I prefer to shop here for auto parts. The staff is very helpful and knowledgeable about cars. Their prices are very reasonable. I recently went in to replace a fog lamp. The manual stated to have a professional replace it. One of the guys came out to my car to look at it and explained how to replace it. I had to remove the wheel well cover underneath with one screw to get to it. It took me less than 5 minutes to do and saved me a trip to the mechanic and $$!

These guys know their stuff. Don’t even bother going by Pep Boys as they have no idea what parts are about. If you have a question they will have an answer.

I find it sad that most of the time that people post reviews is when they have a bad experience and they don’t post when they have a good experience. I had a great experience here, I was helped by a gentleman named Chad and he was very helpful. It was late at night right before they closed and I was with my 4 year old daughter and of course she was determined to touch and fiddle with everything in the store. Chad was very helpful and even helped entertain my daughter while they filled my order. the kicker was that he told me a stupid little joke he said «you know I’m kind of a big deal they named a country in Africa after me». Ya I know it was a corney joke but I had been have a long day and my daughter wasn’t helping and it got a laugh out of me. Anyways they got what I needed and were very helpful don’t let these other bad reviews deter you from giving this store your patronage.

This auto parts store is run by children. It deserves to go out of business or the management should be fired for letting juvenile idiots run it. Good thing Pep Boys is right up the street and they know what they are doing and aren’t complete tools.