La Quinta Inn & Suites Thousand Oaks Newbury Park

I read some of the reviews and was mortified because I had already made nonrefundable reservations. So, I called the desk to let them know of my issues and the reviews on line, and was greeted by Adrianna. She handed me a key when I got there and suggested I look at the room before I checked in.
Wow! It was neat and clean, and nothing like what I expected. Because of the recent issues in Porter Ranch, virtually every 4 or 5 star hotel in the area is booked for months, forcing my hand to stay here. The dining area is clean, the wifi is great and fast and FREE, the people are friendly and the only truth to what I read on some of these reviews is that you do smell cigarette smoke in the halls. My room (326) does not have a foul odor. It smells like a hotel room, Four Seasons or Flea Bag, anywhere on earth, they all smell the same.
Its a great value and a pleasant environment. Ritz Carlton it’s not… But I’ve stayed in some of those that totally STUNK.
Go in and say hey to Adrianna, she made it a great stay.

When I got to my room, the door was already open. I leaned on it and it swung open. There was a note on the desk greeting me, and saying that I should all the desk with anything I needed help with. Because the room smelled like smoke, I wanted to let the front desk know so I wouldn’t be charges with a cleaning fee. I dialed «0» as instructed. Ring, ring, ring, ring…
The up side: Front desk service was good. Free breakfast (although I won’t be eating anything prepared on this property).
The down side: Door open (outside facing), smokey smell, dirty and sticky carpet, smokers on balcony, dirty furniture, dirty walls. Even the phone was filthy with makeup or some other goo, furniture is shot, and the bedside light is broken. And that’s all I saw on check in. I’m sure I’ll get an eye full in the daylight.
If everything else nearby wasn’t already booked, I’d be out of here. I’ll never stay here again.

I made a reservation about 3 – 4 days before our stay. We flew out from Canada for a wedding and knew we’d be there until late. We got to the hotel about 12 – 12:30am, checked it, lugged a cart full of bags upstairs and to the back of the hotel only to open the door of our non-​smoking room and smell nothing but smoke. It was so strong that even though we were super exhausted we couldn’t sleep there. Kinda sucked.

Awful! Don’t bother! We had reservations for a nonsmoking room with 2 beds. When we checked in we were told our room wasn’t available and all they had was a SMOKING (GROSS) room with 1 bed. There were 3 of us. So in comes the most uncomfortable rolling cart. You can smell the cigarette smell as you are walking up the stairs. Room was small. Curtains were see through so if you want privacy either turn the lights off or change in the bathroom. Definitely will not be referring this place!

Not clean. Not even close to clean. I apologized to my dog for making her stay here — that’s how not clean it is. Thankful I have a different place to stay tomorrow night.

I figured this wouldn’t be a 5-​star hotel but didn’t think it would not even be a 2-​star one. It’s in Newbury Park/​Thousand Oaks so was hoping location mattered!
The Pros:
— Clean room
— Nice check in staff
— Free breakfast
The Cons:
— The clientele!
Had to walk through two people smoking in the hallway to get to my room (That should have been a red flag when they asked me if I wanted a smoking or nonsmoking room… didn’t even know that was an option these days!)
Really were there that many people staying here to have a massive pool party that rolled into a nice get together outside my room? Think the whole neighborhood was invited.
It’s apparently a pet friendly hotel, which would be awesome if I had pets! I was woken up very early on a SUNDAY multiple times to a chorus of dogs howling, fighting, and barking! Seriously is there a dog show going on?!?
— we were very excited to see an A/​C in the room since it was so hot out. But come to find out, setting the temperature to 63 really meant it automatically regulated the room anywhere from –75 degrees to 140!!! Not to comfortable for sleeping, obviously!
I would not stay here again even if the price was right!

Run — Don’t walk. Find anywhere else.
Checked in super late (11:59) after a concert in Santa Barbara. I’ve stayed at plenty of La Quintas and rarely have had an issue. For $ 139/​night in Thousand Oaks, figured it would be an issue. Well… On our way to our room, we were greeted by the good olé boys club throwing a large party, with chairs, in the parking lot being insanely loud… Great.
We get I to the oom. We were greeted by a terrible smoke smell. Turns out it was a smoking room. I double check my reservation and it never gave me an option. I didn’t even think hotels still had smoking rooms in California. I call the front desk and unfortunately there are no other rooms available… Great…
Carpet is pretty gross. Bathroom seemed mostly okay. I may die of cigarette smoke smell. If I didn’t live so far away (San Diego), I’d leave right now… I’ll be calling their corporate office.
This is what I get for not looking at Unilocal before booking a hotel room…

Roach motel, literally! There were 3 roaches in our room on the 3^rd floor. The comforter had a blood stain and what looked like a mascara stain, and looked pretty much like it didn’t get washed. The shower curtain had old conditioner from a previous guest, and dirt stains on the wall. The floors were sticky, and from just a few steps my feet were black from how dirty the floor was.
Furniture was run down and the small love seat had what looked like sweaty butt stains.
I was beyond disgusted, and very surprised considering it’s located in Thousand Oaks. For $ 135 per night, I expected something much more decent than this.
Needless to say, I left. I do not recommend this place to anyone.

Meth addicts living in their non operational cars on the Premesis, filthy carpets, room smelled like wet dog, fleas in beds, moldy showers, 4 broken TV remotes, 1 broken TV, 1 broken hairdryer. Breakfast was good. Nastiest stay ever at a hotel. Do not stay here especially with kids. They were both sick by the time we left.

I should’ve read the Unilocal reviews before we booked this hotel. The problem is that we had to reschedule our trip and the original hotel I had booked was sold out. So since the price seemed right, I booked this one and I’m so sorry I didn’t research more first! We booked three nights and after I couldn’t sleep with the loud annoying wall A/​C unit I was reasearching other hotels to move to. Only reason we didn’t was because of the inconvenience of moving all of our stuff again.
Summary:
Area is nice safe location and close to lots of food places and conveniently located by the freeway. The hotel looks old and the non smoking room really does smell gross, like smoke and funky. The oudoor hallway area is dirty. Very limited on the breakfast items.
If you can swing paying a bit more, then do that and stay elsewhere. You get what you pay for. And read other people’s review first… it could really save you from choosing the wrong place.

I stayed at this hotel 23 July 15, I would rather have slept on skid row. The smell was overwhelming and repugnant. I’m not sure I’m itching because it was so gross and the thought of bed bugs crawling on my skin is actually occurring or there are actually bed bugs and I’m waiting to see itchy red spots appear. I wonder who would actually rate this place with a star. I’m trying to remember the arithmetic we learned in grade school, a number less than one is a negative integer right? Yes I think so, I give this place a negative integer star. I would rate less but I’m not a mathematician.

As LQ’s go, this is standard. Affordable and comfortable.
Enjoyed my stay and had no issues. Clean, comfortable rooms. Pool & Spa were clean and well kept.
Staff was courteous, parking no problem.
Will definitely stop again.

The worst hotel I’ve EVER stayed at! Upon arrival, the smell in the room was very musty and like a wet dog had run through the room. It was nasty. We checked for bed bugs, none were found but the beds had hair and dog hair all over them, it was disgusting. They did come and change the sheets when we left for a few hrs though. There was also a huge booger flicked onto the wall. Gross! The floor was wet when you walked on it and the bed also felt damp. It was just awful. Not to mention, when I left the room at about 10pm, there was a girl shooting up heroin in her truck. The place seemed to swarm with drug addicts and dealers. Please save your money and go somewhere else! The $ 130 a night is NOT worth it

Meh. I’ve experienced better. — For Sure!
The only reason this is getting a 2 star rating is due the simple fact of the quality of wifi and breakfast service. The breakfast area was well kept, and everything was individually wrapped for sanitary purposes. The breakfast was an improvement compared to other La Quinta locations. The Tuscon, AZ location needs improvement to their breakfast service. BE ADVISED: This is a «pet friendly» hotel, and every room, at one point and time has hosted furry friends with guests. They do not offer pet specific rooms/​accommodations like other hotels. We had a guest 2 doors down, with cats roaming freely and a gentlemen down stairs with 5 dogs. I wish I was joking. I had puffy eyes and a stuffy noes my entire trip, not to mention constant sneezing, while residing in the room. I also came home with several flea bites on my knees and elbows. There was also a thick layer of dust on the lamps and headboards. I will also contact corporate regarding my stay. Do not let the pictures fool you. This hotel tainted the brand, especially for a Thousand Oaks location. This is the second La Quinta location with a poor review in a matter of weeks.

We stayed here about a year ago since hotel prices in LA are way pricier and we didn’t want to get stuck in LA traffic in the morning. We found this LaQuinta from my Unilocal bookmarks and zipped on over. Got checked in and went to the hotel room with our luggage. The room was on the second floor and we only saw stairs, which is no biggie for us. We open the room and phew, it stinks of cigarette smoke. We stand in the room, look at eachother and said heck no, we are going back to get a different room. We load our luggage back in the car and go to the front desk. The gentleman was kind and said we’ll change your room to XXX and it should be better. We though okay, lets give it a shot, but we will leave our luggage this time to check it out. We go inside and this time we are not greeted with cigarette smoke, but greeted with a mold smell. This was our last straw, we wanted a refund and went back to the front desk to get one. There we were told are you sure you want a refund, I can place you on the third floor. I’m not sure what was with this «game» of charades in room changing but we were over it. We received a cancellation notice and went off on our way. Unfortunately I’m not sure how the health board hasn’t teared this place down because it seems disgusting. At $ 100 a night, it should be way way better!

I stayed at the La Quinta due to some contruction at my home. I should have left right away to another hotel but was too lazy to pack everything and lug it back to my car. bad mistake.
The Bad:
1) I really do not mind that the property is older but there was mold in the bathroom and a mold smell. That’s unacceptable. See photo
2) The carpet and floor are very dirty. Deep clean your carpet and floor/​grout in bathroom. Even though carpet was old you can still steam/​deep clean it to acceptability. sketchy folks on site is common.
I feel badly giving this hotel 2 stars because some of the workers there were very nice and the cleaning gal mentioned that she cleans 26 rooms per day!
The GOOD: Fast wifi, Front desk and workers are very nice. larger refrigerator in the hotel room, nice TV channel selection and a decent breakfast for the price of room. Hotel is also centrally located to 101 freeway. But this does not make up for the cleaning, quality standards that they should have.

This place is a dump. They allow animals, don’t clean the rooms well, and there is a large majority of what appears to be meth addicts living on the property. Find another place to stay. There is not enough paint and 409 that could clean this place.

I really need to learn my lesson and stop booking 2 star hotels through hotwire. This place seemed so sketchy to me even though the area around the hotel was very suburban. The room was dark inside and the a/​c made a lot of noise. If I was staying here longer than one night I would have tried to cancel my reservation. Unlike other reviewers there was nothing really wrong with my room but I couldn’t wait for the night to be over so I could leave.

DO NOT STAY at this hotel unless you want to sleep with someone else’s FOOT FUNK in your bed, and other unpleasant details. This hotel is absolutely disgusting, and I would give it zero stars if I could.
— There was an open, used bar of soap on the counter, and another in the shower.
— The shower walls (white tile) seemed to have some fine sand or grainy– looking dirt on the wall. Could possibly have even been remnants from a man shaving his face.
— When I laid the shower mat down on the floor, there was a dead round insect on it. The insect looked sort of like a tick or a bed bug.
— There were crumbs on various sections of the carpet, as if the room had not been vacuumed.
— When I reached behind the bedside table I unplug the alarm clock, I spotted a granola bar wrapper behind the table.
— There was a small red-​brown stain on one of the pillow cases. The sheets and pillow cases were all white, so if the bedding was washed, the stain should have been easily removed with bleach. The fitted sheet also felt slightly grainy down by the foot of the bed. These details led me to believe that the bed was simply remade, without fresh sheets put on the bed.
I don’t even want to know what other nasty surprises were waiting in that room. The whole experience made me feel sick to my stomach. This is the last time I stay at a La Quinta hotel.

I was a bit skeptical after reading some of the Unilocal reviews (I had already booked this place before consulting Unilocal). My fears we immediately allayed after checking in and we found this place to be pretty typical of the La Quinta brand and served our needs very well. The property features a heated pool, spa, breakfast room, a sun deck, a meeting facility and an on-​site fitness center. Free continental breakfast is available every morning with a waffle station, eggs, meat, bagels, muffins, fresh fruit, cereals, yogurt, oatmeal, coffee and juice. There’s also complimentary wi-​fi throughout the hotel for guests to surf the web to their hearts content.
Check-​in was very easy with no wait time. Parking was free with an abundance of spaces. The guest rooms were very clean with a microwave, desk, refrigerator, coffeemaker, hairdryer, iron and radio. The refrigerator was great for storing leftovers and for cooling all our waters/​beverages for our half-​marathon the next morning.
Since we spend most our time at the race and away from the hotel, we didn’t get to utilize the pool and other facilities but the long post-​race hot shower was wonderful. We were afforded a nice late check-​out (around 2) to freshen up after our race, which was much appreciated.
Within a half-​mile radius, guests will find convenient shopping, restaurants (pubs, sports bars, steakhouses, sushi, grocery stores, gas stations, etc). The hotel is located close to the Highway with easy on and off access and is a short drive to premier shopping and dining in Santa Monica and to Malibu’s sandy beaches.
Cozy convenient accommodations that won’t take a big toll on the wallet.