Dry Clean Supercenter

There is so much construction on Main Street right now I almost passed this place up. I needed something pressed and just happened to be stuck in traffic near this place. They did a great job pressing my pristine winter white coat and they did it quickly. I love that they open at 6am so it makes it easy to pick up and drop off before work. The attendant wasn’t very nice, rather cold and matter of fact. I was surprised they make you pay upfront, because what if you didn’t like how they did your clothes? It’s less than a dollar for them to do shirts which is great. I’m dropping off my sheets next and will update my review if they come out the way I like.

They do a great job at an even greater price! Always courteous and will sew on buttons and such upon request.

I have used their services for several years now. I saw service improve about two years ago and it’s holding steady at satisfactory level. Friendly greetings, great spot removal success and competitive prices. Sometimes shirt collars are not ironed straight and I fix that at home, sometimes a polo shirt shrinks, but overall — not too bad.

So most of the time my clothes come out good. The low rating is for the inconstant pricing and the beat down of the nickel and diming when it comes to dropping them off. Been going here for over a year and my request is simple. Dry clean the slacks and launder the shirts. Most of the shirts I have cost less than 10.00 on clearance. Others are uniform shirts for my wife. 2.50 to dry clean a 10.00 shirt doesn’t make any since to me regardless of the material. So it started out .95 a laundered shirt. Then they removed the sign and it was .99 a shirt. Occasionally some of them had a little pet hair so that was a extra .10. There is a environmental fee of .45(are dry cleaners regulated like phone companies where they have to list fee’s??) Today was the straw that broke the camels back. As she is counting the shirts she comes across one that is a blouse uniform of my wife’s. They are all the same material but this one just has the button backwards because it is a female shirts. She wears both. She puts it aside an says (dry clean). So here we go again, why? It’s a blouse. It is the same as the others. She tells me she has to dry clean because since it is a blouse it has to be hand ironed. (What ???) The labels are exactly the same. The colors are exactly the same. They have been laundering this shirt (blouse) for over a year and now she says it has to be dry cleaned. It always been policy she says. BS. This isn’t rocket science it laundry of which we all do at home but it is convenient to have someone press the wrinkles out. Since it is a convenience then it should be a beat down to know on a consistent bases what the cost will be. Dry cleaners, donut shops and gas stations are on every corner but the difference is the service or general concern for the customer. As another worker walked in I grabbed my items and asked him to look up and see how much I had spent there over the last year. First he didn’t know my name (been going here weekly but whatever) and he brings up the total. Over 590.00… So I will take my 600.00 and go somewhere else. What a shame, again it just laundry.

There isn’t a lot of competition for them out here so they seem to do great business but for less than a dollar a shirt they are some of the best value in dallas. With that being said they don’t take care of the small details like other places do like repairing buttons or seams. Very friendly but I think I’m ready to pay a little more for better service.