Merrimack Valley Pavilion

Our elementary school held a very large function at MVP and I have to tell you how amazing they were. This was not an easy event to host with a large number of kids and adults. While we did have some minor hiccups, MVP was incredibly helpful and accommodating to the guests. The parents were having fun & the kids were too. It was clean. The staff supportive and courteous. Management went above and beyond to help us run it as smoothly as possible. It was great.

PERFECT FOR YOUTH — TWEEN BIRTHDAY PARTY
I booked my daughter’s 7^th bday party online with MVP with ease. We had never been to MVP, so we visited the place a week before the party– the staff was very friendly and showed me the party room/​laser tag ‘arena’/ arcade. I appreciated that.
On the day of the party, we arrived and were greeted just as we walked in and teamed up with a staff member (Marina) who was going to lead the party– and she did a great job. The party ran like clockwork, with all decisions in my hands. Marina told me what was up next (laser tag game, pizza, cake, another game) but let me decide when I wanted to move to the next step. Not once did I feel pressured or stressed out (and with 4 kids of my own, that happens quick!).
We brought our own cake, but that is all that is allowed– no outside food, so I couldn’t offer snacks to the parents waiting during the laser tag games. It’s a minor thing, but it would’ve been nice. The pizza provided was good, but the ice cream was DELICIOUS! Big servings enough to feed two! The parents who passed on the cake couldn’t resist the ice cream!
MVP was definitely a good choice for 7+ year olds. The laser tag area is 6000 sq ft with two floors– it’s a series of many, many rooms instead of an ‘arena’ with obstacles. The laser tag transforms to a haunted house during this time of year, and the creepy skeleton heads, etc spooked a couple of birthday guests– either that, or they were just scared of the dark ;) The ‘arcade’ mostly has games that give tickets like at Chuck E Cheese– definitely not the biggest arcade, but it was nice to leave the party room’s door open and let the kids run back and forth between the rooms.
We didn’t play mini golf due to the weather, but MVP gave us a pass for future visits as well as discount cards for all of our guests. The parents were more than eager to take one!
It’s a cozy place so you won’t lose your kid, it’s clean, and the staff is very energetic and friendly. We would definitely do it again.

I went to MVP yesterday with my 12 year old son and we met a friend and her 12 year old son. I had two vouchers for a free round of laser tag from a local Red Cross blood drive that I received after donating, so although not on our regularly beaten path, we decided to check it out.
The laser tag was not the big production that some of the larger centers are– it’s check in and then go wait by a door, which was initially a little confusing, but when the boys emerged about 30 minutes later, they both declared that it was THE BEST LASER TAG EVER and then opted to play another round. They loved that there were two levels and places to hide and excitedly declared that they, «almost needed a map!» (I guess this is a very good thing in terms of laser tag arenas!) I think it’s good to keep in mind, that this is more of a «fun center» and that there are lots of things to choose from so the whole complex is not just a laser tag arena.
After the two rounds, the troops needed some refreshments, so we had ice cream. WOW! the portions were huge (HUGE) and Richardson’s ice cream is always delicious. The teenage workers were friendly but never pushy– they would wait for you to take the lead in ordering or asking questions. I had a reusable cup with me and one of the workers was happy to refill it («Sure! no problem!’) with tap water for me twice during our visit. We noticed the staff constantly wiping the counters and the tables. Again, the place is very, very clean.
The boys then proceeded to play a round of mini golf. The course didn’t seem huge from a distance, but was very, very well manicured and clean– everything about this place is spotless. The course has a tiki/​tropical theme and has waterfalls and bridges– very well done. They maximized the small space. It might feel too crowded if there were a lot of people on the course, but that was not our experience. There was a camp group finishing up while we were there, and I was impressed with the interactions of what must have been the teenaged party hosts that worked for MVP.
During the visit, my friend and I sat on the deck under beach-​style umbrellas and supervised the boys having fun. The deck gives the perfect vantage point to be able to watch the action and the day we were there was sunny with a breeze so the conditions were perfect. While we opted not to sit inside in the AC, they do have a large area with tables that also has flat screen tvs mounted on the walls. Also of note are the beautiful and very clean bathrooms.
To round out the visit, we let the boys each have $ 5 which gave them each 20 tokens and they had a ball for 45 minutes with games like Ski-​Ball and «whack a mole.» They each earned 200 – 300 prize tickets that they exchanged for typical prize fare.
My friend and I were both so pleasantly surprised by this venue– it is not a huge complex, but had a lot to offer and the whole complex made for a really nice and fun afternoon. It was not crowded while we were there (1:00−4:15 on a sunny, summer weekday), was exceptionally clean and was in my opinion very reasonably priced for all that was offered. When I told my son that I was writing a review and wanted to know if it was a 4 star or 5 star day, he said, «5 stars all the way– I liked it so much, it was an awesome!» Although this is slightly out of the way from where I live, I will not hesitate to go again and will recommend this place to friends. Thanks for a fun afternoon, MVP!

Fun place for kids! My 2 ½ year old daughter loves the games, prizes and ice cream. The staff is friendly but needs more training on customer service. Not very attentive.

Ouch! $ 12 million entertainment complex to replace motel Caswell, Fall 2015.

Save your money… go to Laser Craze for Laser Tag Bought a groupon for this place for two rounds of tag for two people. This place is so unorganized and small, and even the workers have no control over the games… my children didn’t even want to play the second game. We have gone to Laser Craze several times and there is NO comparison. They should stick to mini golf since you can’t mess that up! Very disappointed.

I’ve now been there 2 times. The first time I went to play laser tag with my family. We are all adults, but love that kind of thing. We had a blast! We did a round (2– 8 min sessions), had some ice cream, and went back for more. We were surprised how big the laser tag area was. They have 2 levels, which added a nice level to the warfare. The first round I have to admit, I didn’t know what I was doing. By the second round I had gotten with it and actually did well. It’s amazing how much fun you can have running around shooting people. I wish I could do this as cardio, because I came out like I had actually worked out. It was a lot of fun and I will definitely be back. I just wish they had adult only time slots. I haven’t tried it later at night. I guess there would be a better chance of having less small children at that time. The second time I went, my husband and I played mini golf and got ice cream. The ice cream was just as yummy as the first time. The mini golf was fun. Some of the holes weren’t very difficult or interesting, but we really liked the waterfall area. We had gotten the groupon so we got mini golf and a small ice cream for 2 for $ 11. Can’t beat that! I’m really glad we have place like this in the area again.

The grounds were clean and the staff was friendly, but the course small and mediocre at best. The holes weren’t very challenging and had minimal obstacles. We had ice cream afterwards, which was pretty good. All in all, it was alright, but not worth repeating.

Great décor and atmosphere! The actual holes where not that exciting, but still a good time.

The day this opened, I went for a simple ice cream and ended up getting so much more. Not only is the ice cream awesome (I think they serve Richardson’s), but you get to add whatever toppings you want and as much as you want. While enjoying our sundaes I met Steve, one of the owners. He was so friendly and informative and the next time I went in he remembered who I was. He gave my nephews a personal tour of the place and they still talk about how awesome it was. The kids love the laser tag and arcades, while I still am a huge fan of the ice cream. I haven’t gotten to play mini golf yet, but it is on my to-​do list this summer.
I more recently went in to ask Steve if he could donate a game of mini golf for my charity event, and without a second thought he offered MVP as my venue for the event. Overall a great business and clearly a great owner — in the interim I have been interacting with Butch and Loretta who are equally as kind and good-​hearted. Nice to have a replacement where Grand Prix was with enough to do that it brings back my fond childhood memories of Funland. To top that off — it is run by a great group of people. 5+ stars!

It’s about time Tewksbury has something like this again! I went to play mini golf last weekend with my mom and sister and we had so much fun. The course is small but just the right size because by the 18^th hole I was pretty much ready to be done. The staff was super friendly and attentive and the whole place was really clean. We tried the pizza and the ice cream and both were really good. The arcade is really small, I would think about replacing the claw machines with some other games but they have air hockey which I was pretty excited about. The only suggestion I have is to improve the music outside and not just play a radio station so you have to listen to commercials while you are playing golf. The whole place feels tropical so maybe play some islandy music to really give people the feel of being somewhere else for a little while! The prices are affordable too. It cost 8 dollars per person to golf, pizza was 2 dollars and air hockey was a dollar. I loved this place and I will definitely be going back!

Went last weekend and had it all to ourselves! Surprising that it was so empty. The staff were all super nice and the facility was extraordinarily clean. We had a really nice time golfing and enjoyed the ice cream. My only improvement would be to have more game choices in the arcade but other than that, I have no complaints and would definitely go back again.

Aside from a few games taking tokens and there not being many games in general, and no air conditioning in the party room, the facility was ok. However, the customer service was reprehensible. I booked my sons 10^th bday here and paid the deposit online. I called to confirm the day before and asked the lady if I needed to pay the balance by cash, check or credit. She said any of the above so I premade out a check (the party was $ 500 altogether) and when I gave it to them, a manager returned to tell me (in front of all of the parents, mind you) they normally don’t take checks at all but definitely couldn’t take an out of state one. I let him know that their employee was the one who advised me that check was acceptable and furthermore that the check said Massachusetts as big as day. Then they offered no explanation besides they couldn’t take a check. I did not bring my purse and only had a company credit card on me. Yep. They wanted me to use that. I did. All of the parents saw and heard everything and were unanimous. You’ll have a much better (and cheaper) party at Lazercraze in Woburn and they’ll gladly accept checks for parties. It’s bigger, better and air conditioned throughout. To MVP, these were our baseball and football friends. Every single parent in that room was either a coach or a team mom (including myself), all of which plan team gatherings. You lost a lot of business today simply by refusing to empathize with a customer, wrongly informed, by your own people. Shame on you. NOTE: I was contacted by the owner, Bill, who saw this review and reached out to apologize for my experience a few days after my original post. He also explained the air was under repair and not non-​existent. I still do not plan to return but find solace in the fact they are proactively working to rectify problems brought to their attention. Thanks, Bill.

Great date night. Loved the mini golf and ice cream! Cool place to go.

Staff was unattentive. Didn’t seem happy to be there… Only stayed for 1 run of laser tag because atmosphere did not seem friendly. Would of stayed for more (and spent more $$,) but just didn’t feel ‘fun’. Too bad, I was with a group of 15+.

This review is basically just for the Laser Tag.
I was totally skeptical when I arrived at the recently opened MVP. I’ve been to a few laser tag places in my time and I was prepared for one of those tiny room mazes. I was thrilled to discover that they out a lot of effort into the space for laser tag. It’s huge!
My boyfriend and I came here in the middle of the week so it wasn’t exactly busy but the guys who ran the games were more than happy to play a game of LT with us and two other folks who decided to check it out. It made for a great time!
For those interested there is a small arcade area with air hockey (yes!) and a couple of video games. I can’t speak for the mini-​golf as that part is closed for the winter.
I’ll definitely be back here for more laser tag and, come spring, I’ll be checking out the mini-​golf.