Legends Collision Center

We had them work on my wife’s Mustang. They did a pretty good job. The problem was it took them almost a month to do a job that should of took a week. Also we got it back with more gas then we dropped it of with. I’m mad at myself for not taking down the milage. I’m thinking they were joyriding my wife’s Mustang convertible. I would not recommend them to anyone!

Just need to say that legends did a horrible job on my car! It took them two weeks to have it done and when i got it there was fish eyes in the paint. Also my window washer was not working anymore. i just left it as is so i didnt have to leave it with them again! No quality control obviously and they just dont care! Bullshit!

«Waive your deductible”=8% of the total work done. Which means if you have a $ 1000 deductible, it would require work done of at least $ 12,500 which is enough to to total most vehicles. «Waiving» means to completely remove a fee, not discounting it a little bit. Absolutely a shady advertising scheme.
Tried calling multiple times to set up an appointment and never once got a call back. I would always have to call to get answers. This place stinks, go to a legitimate shop!!!

They did such an amazing job and Jared is the best! Even though I bugged him pretty much every day he was always polite and never tried to rush me off the phone the best part was that I didn’t have to pay my deductible!

I can Honestly say I would never bring any of my vehicles to this place again or recommend this place to anyone. The fish stinks from the head down always. So to the people that own and operate this Business. You are as good as the people you employ. if your bottom line is to save a buck on your collision repair, your painters/​sprayers and your guys who do sanding and buffing for detailing after a car is repaired it will show. Parts were not installed correctly and the paint /​spray was not done right and whoever they has sand and buff the car did not use the right size pads and went to deep. Now, the car is rough when you rub your hand across the paint and in the sun you see all the swirl marks and fine line scratches. they do not know what they are doing!

I had heard about Legends on 98 KUPD and was really excited for them to work on my car, especially because of the reviews here on Unilocal.I have to say my experience with Legends was dismal.
I ran over something on the freeway causing the side of my car to have some major paint damage. I got an assessment through Geico and choose to have my work done at Legends since it was «home of the wave your deductible».
First of all the home of the wave your deductible is misleading. I took that as, they completely wave your deductible but when I arrived I was informed that depending on the amount of work done on your car that they give you a discount towards your deductible. Which is great but they should not say it is «home of the wave your deductible» because it isn’t.
Next my car was there for FOUR weeks. Each week I had to call and check the status to see when it was going to be ready. No one informed me of the status and as a customer an expected ready time would be nice to know esp. because I was in a rental car through Geico. The one thing that I did like about Legends is that they did inform me that my vehicle had been in a previous accident and the work done by the previous collision center was not up to par.
So I was finally able to pick up my car after actually more than 30 days of being at their facility. I just wanted my car back at that point.
When I got my car back I also realized that my windshield had also not been fixed and there was still a huge crack. At that point I called Legends and they said the insurance company was supposed to have had someone come fix it because I have windshield coverage. I then called Geico and they told me that this was incorrect, that they had already paid Legends to fix the windshield. After 4 days of back and forth with Legends my insurance company finally just sent out another entity to come repair my windshield.
Upon further notice they left all kinds of wax or some sort of white thick substance all over the bottom and edges of the car which I blew off but now I discovered that my rear light was not attached properly and is falling out. I don’t think I would take my vehicle back there or recommend them to anyone else. Now I have to call them today to try to get this fixed and since I work from 8 – 5 pm I can already see this is going to be a hassle or I am going to have to give up a Sat to deal with this. Save yourself the headache and do not go to Legends, don’t believe everything you hear on the radio. I was really disappointed.

Our experience with Legends Collision Center could not have been better. We heard about them on KUPD, and took our car there after an accident and Legends was so great to work with and they did an amazing job at repairing the damage.
Dropped off the car and Jared helped me out. They called enterprise to come and get me for a rental while the car was getting fixed. My insurance covered the rental for 30 days while our car was getting fixed. There were some extra problems with the car once they got it all taken apart and they had to get the repairs approved with my insurance company. They took care of everything with the insurance company, but it took awhile to get approved and they had to get extra parts, so the repair went a little past the 30 days I had covered on the rental. When Jared called me to inform me of the progress, I informed him that my insurance wouldn’t cover the rental any longer, and he said they would take care of it.
Jared kept me up to date the entire time, I never once had to call them and bug them, whenever I would start to wonder, they would call and update me. When I went to pick up our car, it could not have looked better! All the damage was repaired amazingly! It looked like it was never in an accident. They even fixed some other damage that was on the car from a different incident for free! They also waived part of our deductible, so we ended up paying a lot less than I thought. They had already taken care of the rest of the cost of the rental car too! Oh, and they cleaned the interior of the car, like better then I’ve ever had done at a carwash place and they cleaned the engine compartment! It was spotless and looked so good when we got the car back!
Not a process anyone really wants to go through, but they actually made the experience as enjoyable as it could be, no stress! I would definitely recommend them to anyone needing collision repair! Thanks guys!

Long waiting time paid off ;-)
It took a long time considering the 3 major holidays (Thanksgiving, Christmas & New year) & the paper work between insurance & auto-​shop, but I am a happy customer. My car looks great, everything was done professionally, I have a one year warranty for paint chipping & ended up paying way less than my deductible. They give 10% off of total cost toward the deductible. Highly recommended.

Legends Collision Center is unbelievable at what they do! Their body shop literally looks like a GM Factory. The professionalism, courtesy, honesty, and care is beyond what you would ever expect at a body shop. I have had 2 vehicles into Legends and the work is always exceptional and my car is treated like a prized possession. Thanks Legends for all you do in the Valley!

Took my husband’s car here when he had a blowout that messed up the front bumper and fender (not very much damage). It has now been almost 3 weeks and the car is still not done. We have had to continually call to see when it will be done and have heard excuse after excuse about why it keeps being pushed back for when it will be done. Really regret giving them our business when there are many other body shops that could have already had it done.

LOVE LOVE LOVE these guys!!! I can’t get over the wonderful team at Legends! I recently got backed into in a parking lot and had some damage to the front end of my 6 month old Camaro. Well, the team at Legends fixed her up and repainted the front end so now she looks better than she did before the accident (bye bye rock chips!!) the additional work was out of pocket for me but that cost was very minimal compared to the rest of the damage that was paid out/​covered by insurance. Jared was amazing and calmed my fears of dealing with insurance companies from the get-​go! He was very calm and easy to work with and explained everything to me as if I’ve never been in a repair shop before — which for anyone, is perfect, he wasn’t the pushy, talk-​all-​over-​you type of person you’d find else where. Now I totally get why John Holmberg from KUPD highly recommends them. They’re not sleazy, they’re not pushy, and they’re for sure not going to do a half-​assed job or anything of that matter. They ARE experts in their field and do fantastic work, from answering phones, to answering questions straight to paying attention to every minor detail. They are respectful, super honest, and I don’t see how anyone over there has the demeanor to mess around and not do an outstanding job.
If anything happens to my car again Jared already knows I’ll be calling him because of the AMAZING work his team did. If you are second guessing taking your car here for repairs, please don’t second guess yourself — I can’t say one negative thing about a single moment spent dealing with them. I’m very happy I went to them and not the other so-​called «king’s»

I was extremely happy with work completed on my Expediton. Dealing with Jared, I was frequently updated with the progress. They dealt well with the insurance company. I will recommend Legends to anyone that wants high quality work.

This review is overdue, but I’m finally getting around to it.
I heard about this shop through 98 KUPD. What attracted me to them was the deductible waiver. My car went through a severe sandstorm and had damage all over the vehicle from that. I sent them an inquiry through their website in the evening and received a call first thing in the morning.
They arranged to have my car towed in to their shop since I felt it unsafe to drive due to heavy chipping on the glass. They made sure to answer any of my questions and made the process very easy for me. They even arranged to have a different estimator look at my car since the one assigned by my insurance would take a week to get to it.
The shop was good about giving me regular updates on the vehicle as well as making sure that everything was done completely and correctly. My vehicle was returned to me in a very clean condition and the owner himself did the delivery.
Despite being across town from me, I would definitely use them again if needed.

Very unfriendly people working here, makes me not want to even do business here. I called and even stopped by to get quote, and it just seems like to me that they are lazy, and both times was sent away without a good quote. So called estimator was unfriendly over the phone, and never gave me a solid quote, i understand that the best way to get a quote is to have vehicle there onsite, but i was just trying to get a good idea how much it would cost me… but was just brushed off and told a range that varied too much. Bottom line, in my opinion, lazy and unfriendly people… now im not saying that about every single person that works there, but the people i seen and talked to… they should understand they represent their company and their bad actions make everybody look bad.