Cre8tive Auto Works

Thumbs up. Interlock in Scottsdale closed doors. The car had been out of commission for a month. No where would take us same-​day except Frank at Cre8tive Auto. He waited for us too. Made my day!

I only write reviews for exceptional jobs, really poor service and if it contradicts current reviews.
Just so you know, I currently relocated from WA and I live in Peoria. I saw high rates from this place, albeit from 2 people, I decided to give it a try. So you can imagine the effort for me to get my car in.
I called to have an automatic car starter installed. They were quick enough to schedule me to the soonest available considering they have to order parts. I also ordered window tinting.
I had an automatic car starter installed in my other car so I know it takes a while to do it. I decided to find a ride so I can drop off my car for a full day service.
I got my car on time and I even got a discount on the car tinting. Then the nightmare began.
First, I noticed that my a/​c was blowing HOT air above 65 F so I know it’s not from the freon or something. I called and he asked me to bring the car the following day. Since I don’t have that liberty I told him I’ll have to make arrangements. He didn’t think it’s from the installation but the thermostat sensor of my Lexus is under the dash board where they installed the unit. But what do I know.
Then I noticed that the rearview mirror was VERY shaky. And all of a sudden, it fell off the windshield. So far it happened twice. See pic.
Then the side panel where they run the cords were not clipped in properly. See pic.
I called back to have someone bring my car but they don’t have anything scheduled until the following week. So I suppose I can just have to deal with my a/​c and my rearview mirror.
The window tinting service was great.
The setting of appointment was phenomenal.
But dealing with complaints was so-​so. I hate it when they become defensive. The guy kinda said «so you’re accusing us breaking your car.» Well no accusation was made. But logic suggests, that if it was working before and it didn’t after they were done with it, something happened in the process.
If I live nearby, I’ll have them fix it.
Since I live in Peoria, I’ll just take my car to the Lexus dealer.

These guys do awesome work, and most importantly have awesome customer service. They tell you what you need, and won’t sell you extra stuff that you don’t need for your system. I have NEVER had any problems with my system and it sounds amazing. They also do great car detail and window tinting. If you want stuff done right, you won’t be disappointed by dropping by Soundz N Performance.

This is a great place to get one’s car worked on and detailed. I love the fact that these guys really settle for complete customer satisfaction and that they guarantee their work. I’ll always send people here!