Wow, what a sh! tshow. Understaffed, focused on Drivethru… Missing things, they were out of stuff, and instead of telling us, they just didn’t include it.
Johnny G.
Classificação do local: 1 Tempe, AZ
Worst KFC location ever don’t ever go here never have anything ready I would have to wait for chicken always have to wait for wings worst service ever you want good chicken go to canes anywhere but KFC at this location OK baseline and hardy. Tempe AZ
Marty S.
Classificação do local: 1 Phoenix, AZ
This was not the KFC I use to know. The food quality for the sandwich was terrible. Way more bread than meat by far. The bacon was almost small enough to fit in a Bacos shaker. I feel ripped off. What happened to KFC being the best chicken amongst the fast food trade?
Josh C.
Classificação do local: 2 Tempe, AZ
This place sucks. I’ve given it multiple chances. Always out of something you want, slow service, busy all the time(for what reason i dont know). I attempted to get a 3 piece meal with a breast thigh and leg. The cashier kept asking me white or dark meat. I finally just said white meat as i couldnt get it through his skull that i wanted those 3 specific pieces which is obviously a mix of white and dark. 2 stars only because while everything else is crap about this place, the food quality is consistent with KFCs all around and the employee was friendly albeit dense as a brick wall. Won’t be coming back
Marchal P.
Classificação do local: 3 Tempe, AZ
They now charge you when you use your card to pay for your meal. As always the food is great, this time, though the service was lacking. They forgot to give us utensils and a couple of sides to our meals. Had to ask for butter and honey for the biscuits too. One thing that really upsets me is the charge of 25 cents for extra dipping sauces, one is never enough.
Jeremy T.
Classificação do local: 1 Tempe, AZ
This place used to be good now if you go there and you dining you don’t get served especially if they have a long line in the drive-through
Fishhhh K.
Classificação do local: 5 Mahwah, NJ
1. I just bought 4 original chicken meal With extra coleslaw 2. Drive thru was bit slow but reasonable wait 3 cars in front of me. 3. Amount of time they took to bring me out the food and paying was flawless. It was only about 5 min 4. I checked the bag and had everything in it forks napkin sauces etc 5. I wanted the crispy chicken meal but it was 9:45 pm so fair enough that it’s sold out or whatever. 6. I drove back home and tried the leg first it was very juicy and nice temperature, thighs good size juicy, coleslaw was fresh, mashed potato with gravy was excellent and lastly breast was even more juicy and good tasting I mean it’s been more than 7 years since I ate at any KFC joint I still like ones in east coast locations much better but I have nothing to complain today !!
Norma G.
Classificação do local: 4 Tempe, AZ
Pretty clean place. Was greeted and acknowledge right away. It had been a while since I had been there. Service was quick. I will come back to eat here again.
Jochebed G.
Classificação do local: 5 Tempe, AZ
So for a fast food chain place this was probably one the most pleasant. Latoya was her name i believe she was very nice and had a personality. Most fast food places it’s get in get out, i came in here and was greeted with a genuine smile and happy demeanor. I used to work in fast food and i know the how bad the bad days can be and really appreciate those who can be so happy working in a field like this. My food was warm and no complaints. She gave me a cookie for the wait which I didn’t feel was very long at all really. The sentiment was nice and appreciated. I ate and left back to work in a small amount of time, my meal was great, and reasonably priced so I have no complaints. Will be returning when I have a short lunch. Thanks!
Art R.
Classificação do local: 1 Tempe, AZ
Normally I wouldnt waste my time reviewing a fast food restaurant but the service at this KFC is a joke. I’ve gone twice the past few months and it has been horrible. Today the person working the register was also having to expedite the orders which made things super slow. What was crazy was that the guy behind me ordered a chicken pot pie and they said it would take 35 minutes… and he decided to wait for it. This place needs to hire more staff and TRAIN them.
Laura B.
Classificação do local: 1 Scottsdale, AZ
Just stopped in the drive thru for a quick lunch. Not a good experience. The speaker made loud shrieking noises throughout the order process. I was given fries instead of the coleslaw I ordered. The clerk changed that out but brought back the order in a bag that was now crumpled and greasy. Gross. On the way out I noticed the diet Pepsi was undrinkable because it was almost all carbonation. Got back to the office and opened up the sandwich. The bun was burned and had dirty grill marks all over it. A piece of fried chicken that had been sitting somewhere for awhile. All dark meat and stringy. Some kind of sauce slopped on. That’s it. Coleslaw was the only part that was any good. I’m on my way to the vending machine now to find something to get the taste out. I usually don’t spend this kind of time reviewing a fast food restaurant, but this place is so slipshod it really worries me. If I get food poisoning in the next 24 hours I’ll check back in:)
April A.
Classificação do local: 4 Tempe, AZ
This location is a decent one. They did forget two items from our order, however, and we called and talked to the manager. He invited us to order again the next night, which we did, and he made sure we got the two original items we didn’t get the night before(fresh and free) and also threw in a free dessert for us. He was very friendly and apologized numerous times for the forgotten items the night before. I’ve never gotten any bad food from this location, but I’ve been to better locations.
Lauren F.
Classificação do local: 1 Tempe, AZ
I was apprehensive to begin with, but it’s a newer looking restaurant so I gave it a try. I guess it was a bad idea. The food was old and lacked taste. Old chicken becomes very chewy and I just gave up without finishing my meal. I wish I could say the few bites I did have were worth the calories, but it was not the case.
Coinneach F.
Classificação do local: 3 Tempe, AZ
Been here twice in the last three months. Chicken and sides are OK, employees are very friendly, but when I ask twice for BBQ sauce for my strips and don’t get it… Can’t speak to the interior cleanliness as I did drive-thru both times, but outside looks decent.
Greg N.
Classificação do local: 3 Tempe, AZ
As of 11 Nov, 2010, this store is open.
Michael S.
Classificação do local: 1 Phoenix, AZ
Just a quick update — this KFC shut down just a few weeks ago. There still might be someone in line tho…
Steve E.
Classificação do local: 1 Phoenix, AZ
Horrible! Most of the employees, including some who were apparently off duty, were too busy hanging around chatting with each other to get orders packed correctly, interact with customers in a friendly manner, or clean the disgusting bathrooms and customer seating area. Edited to add this follow-up: Complained to KFC about the lousy service, wrong food, and disgusting, dirty conditions. Got a standard apology letter with a $ 5 certificate usable only at the location we told them we’d never go to again. Way to go KFC! Way to listen to your customers. Not that they have to since they’re so big, but it makes me question myself every time I get a thought about visiting any of their stores, and I’ve stopped myself from going there from time to time.