Big O Tires

Great spot to take your car for service. I dropped my car off to get brakes done and they had it done in no time at all.

I bought tires here and other things last too times the next day my car. had problems torn cv boot hole weird noises im pissed. Got oil changed two weeks ago gave second chance. spilt oil and got tires rotated. and my tire light came on… that it needs, air mgr messaged me to try again so i did blew, it again so train your staff im at another place now fixing your mess

Came here Monday for alignment. I was hesitating to get my alignment change because it’s was too expensive. But the Rep. Mike Leppard, actually ask me why I needed my alignment done. He took the time to go checkout my tiers. He found out that my tiers was pretty bad. He’s explained everything on the warranty and gave me a good deal on my tiers. Got my tiers change really happy with the service. I will come back for other services.

I got an oil change and tire rotation for a very reasonable price. The service was fast and the staff were very pleasant. I will definitely shop here when I need service in the future.

I’ve had nothing but good experiences here. Their oil changes are reasonable and they rotated my tires with the oil change. Recently I had a tire with a nail, which wasn’t purchased from them and they fixed it for no charge. They’ve definitely been helpful for me and I’m certainly grateful for that.

do not shop here they do not honor warranty and or not honest about they tires they sell. bought 60.000 mile copper tire got 35.000 out of them they did not honor the warranty. nor did the lake elsinore store. but they ate least gave us a good deal got the same thing on the second set and the is no crazy driving rotated every oil changed and alinement check every time. got hold of copper tire direct and come to find out the tire is made by someone else and they pay to put the copper name on it. big o does not tell you this they sell it as a copper tire. badYour review helps others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

I stopped going here. haven’t been in 3 years. When Kevin the old owner was there I trusted them. After he left the guys became sharks!

Went here last weekend for a basic oil change, it did take an hour but it was a Saturday so i totally understand. But i’m a female and I totally did not feel pressure or as if i’m an idiot about cars. They didn’t try to upsell me and Mike was super nice and helpful :) i will go here from now on!

I brought my car here because after getting 2 new tires at the Huntington Beach location, my steering wheel was shaking like a jack hammer. I tried several times to take it to the HB location, but they were always packed. So when I was in temecula I figured that I would bring it by. I had purchased the balance and rotation package previously and didn’t think it would be a problem… all Big O Tires are linked, right??? Apparently not. I spent 15 minutes re-​giving my info and even after that, they still could not find that I had actually purchased the rotation package. I told them that I could call the HB store and have them send the info… but he said no it’s ok… then why grill me and treat me like I was lying? I was told that if I come back next time that my info would be updated and that he’s sure I did purchase the package… lol, really?
Don’t think I will be coming back here or to the one in HB… customer service could be better, and at minimum their system should be linked with other Big O Tires

Went to this place after the car wash next door destroyed my tire. They took care of me. Stand up guys.

What a place!
Thanks to Mark and David and his 7am staff, they helped me out big time after my 50 mile drive from the desert.
These fellas put brakes as well as a set of Sumitomo;s on my Honda in under one HOUR!!!
I will change tires nor places to go for that matter nor any other that they cover at their excellent shop!
Coffee was already brewing when I walked in at 7am!
Best to ya guys
Mike F
Warner Springs CA

I called to inquire about tires for my 2013 Nissan Altima & was informed they have what I wanted in stock. I arrived within 10-​mins and they immediately took my car inside. I was literally in & out of there within an hour with 4-​new tires mounted, balanced, and installed! Great job and customer service! If you are in the market for new tires at a great price, I highly recommend giving these guys a shot. I spent countless hours researching tires for my car and the best deal with mount, balance, and installation as well as replacement warranty and Big O was by far the cheapest. Thanks again for the quick, quality service!

These guys are awful. I would never go back. They sold me a set of 4 tires and were adamant that these would last for 60,000 miles. I kept coming back as they ripped and popped. They’re never able to fix a tire, and it only took 4 of them for them to tell me that there was a defect in the tread pattern. Of course they didn’t have any to replace them with. I never waited less than 90 minutes there, even when I was the only person in the place.
Save yourself the time and the hassle. Go somewhere else.

There is just simply too much irony to write about, I seriously wish I had recorded the conversation with Bryan the store manager. He was a walking contradiction.
I called for a general quote for brakes, which was refused, I asked if I could make an appointment to come in around half and hour, which was agreed upon.
When I arrived I was informed by the manager Bryan that they do not take appointments on the weekend, but would be able to look at my vehicle I’m around an hour. Which was no problem for me. He did keep arguing about the appointment thing though which was annoying. I received a call from him in a very reasonable time with a price quote for front brakes that was over $ 200.00 higher than everywhere else, I declined to have the work done and wanted to come back and pick up my vehicle. When I came back in he was surprisingly argumentative about the price I was quoted, and belabored the point yet again about appointments. The irony of the matter came by the way of him defiantly arguing about another Big O tire being able to provide a competitive price around $ 200 lower than what he quoted.
I ultimately brought my vehicle to the big o that theoretically couldn’t beat his price and had the work done there.
Debated bringing the receipt back in to this location to show him he was wrong, but I decided to simply not be chauvinistic.
I will however be calling the corporate office to discuss the level of professionalism that was missing from this loca

Stopped yesterday to see about tires for my Ram 2500. I was given a printed estimate for bfg’s. They did not have them in stock so tires were ordered. When I came today, the manager would not honor the written was estimate and wanted $ 50 per tire more, plus wanted $ 113 each for TPMS sensors. (Pep Boys price next door $ 79).
Clear bait and switch. I won’t ever be back.

My wife and I were driving today, when the low pressure tire light went off on the dashboard. My wife had previously done business with Big O Tires on Winchester Road in Temecula and was happy with their service. We drove into their lot and found them to be swamped with customers. We were greeted by Noah, and explained our plight. Keep in mind, this was Sunday, around 1:30 p.m. Noah was very professional, and asked if we could leave the car with him. My wife and I left on foot and did shopping at Pep Boys and Trader Joe’s. When we returned to Big O, Noah advised us that there was no damage to the tire due to nail or screw puncture nor was there any problem with a loose tire stem. They had removed the tire and tested it in a water tank for escaping air bubbles. They reinstalled the tire making sure the tire and rim were dry and clean. There was no charge for this service or their time.
I would highly recommend this tire store for tire purchases or service. My wife had previously bought four tires for our daughter’s car and found the price to be the best in our area. Kudos to Noah and the service guys!!!

A million thank yous to the entire crew that was working this Saturday. Ramona Firestone had just turned me away (7 min before their closing time) when I discovered a nail in my tire. Luckily I was able to put my hazard lights on and drive down the street to Big ‘O Tires. They immediately took me in and patched my tire in 10 min. You guys really know how to go the extra mile! I will be sure to spread the word about you! Thanks guys :)

Stopped by a couple days ago to see what it would cost for an oil change for my Tacoma with fairly high milage and to check regular stuff too. Robert, the manager, was friendly and professional. I went back today and again was helped by Robert who told me what would be checked and roughly how long it would take.
To be honest, I expected the service to take a lot longer since its a Saturday on a holiday weekend, but they were done very fast. Robert talked about all the things I should get done, but at no point did he pressure me into something I wasn’t ready to get done on my truck.
Overall, I’d recommend stopping by here for any service they can provide. Friendly, polite, and solid work. 5 stars for sure!

Took my car in for an oil change today and asked if they could check the passenger tire as I keep having to put air in it, so I knew there was a slow leak.
The guy came back in 2 minutes and said I needed new back tires, I said well Im not here for new back tires but how much are they? He told me $ 140 each, I said well I am not prepared for that today I just want my oil change and to check the FRONT passenger tire! They told me it would be about an hour, came back and paid for the oil change and asked again about the front tire, the guy checking me out said, they didn’t say anything about your front tire. he opens the service door and says hey what about her front tire? They mumble something and he tells me, seems like its fine.
I say oh really, then why do I have to keep filling it once a week, he goes well they checked all the pressures so you should be good!
I left irritated and knew they didn’t even check my tire, so I drove right next door to Pep Boys which I have gone to in the past but I had a coupon for Big O that’s why I had gone there and in 5 minutes they come out and say oh yeah big nail right in the center of your tire! SERIOUSLY?
They fixed it for free, I will NEVER be back to Big O, not sure if it was the coupon or because I’m a girl but what a joke, I’m really hoping they changed my oil at this point!
Definetly not worth the savings…
=(

I was impressed with the service from this retailer. I came in on a busy Saturday and was handled courteously and professionally. The service writer gave me a market rate quote promptly and offered me their coupon discount, even though this was my first visit and had no coupon. He scheduled me for a designated time and even though when I returned the replacement service person could not find my name on the list, I was handled efficiently and the service was provided as described. The service surpassed my expectation and I also received a very competitive quote on replacement tires that I will be needing shortly. Overall, very good service.