Don’s Pro Technology Auto Repair

If you don’t mind paying the price, Dons is not too bad. I was on my way back home (Texas) when my vehicle mysteriously shut down in this little town in the middle of nowhere. The diagnostics seemed to be a bit overpriced as well as the labor cost, but it is the middle of nowhere California so they have a pretty good control on the market. They seem my vehicle on the same day and got me rolling after 4 or 5 hours. Not bad, but a little on the expensive side. They mechanics do seem to be pretty nice people as well.

Honest, fair, comparably priced. I come back to Don’s not only for the great deal on a don’t-pass-don’t-pay smog but also because they are very straightforward and ethical. Several times when I have needed a repair Don has taken the time to explain to me what the problem is and what the options are, what the possible outcomes and risks are. Even what they know and what they can’t know. If anything the extra honesty could be seen as an unsmart business move but in most cases it keeps customers (like me) coming back. Give the customer all of the information you have and let them make their own informed decision. There are times in car troubles when you will get a straight «you need a new _​_​_​_​_​_​» and that’s just the way it is. When it’s more complicated I really appreciate being educated and treated like a friend, which is what I think they do here.

I broke down on my way home from vegas and ended up in tehachapi. Dons was the only shop I could find and was a horrible experience the mechanic quoted me 100 for a diagnostic then don said it was 200 I told him the tech said 100 so he went out and came back saying the tech gave me the special price but its normally 200. Then they found out it was the fuel pump and way overcharged for the part 200 but they go for 65 and labor 600 I asked why it was so high and don told me its high because hes tha only shop in town and can charge whatever he wants to I asked my regular mechanic and he said the job would have been 300 to 350 at his shop
Do not use this guys service he is a scam artist and should be put out of business I will never spend another cent in tehachapi this was absolutely the worst car repair experience I have ever had and the whole town should know that he is giving you all a horrible reputation

I can not help but join an another reviewer about describing this business (at least partially) as deceptive. Beyond the façade of super friendliness, there is a scam, carefully executed with the expertise and smoothness of a well trained psychiatrist. Their primary tool is engine analysis. Once a warning light is detected, they carefully, in small doses inject concern in the customer by painting the worst possible scenario and the large, accompanying expenses. I paid over $ 500 for a new catalic converter and a smoke check, just to find out (the former) was not needed.
If you go to this shop, watch how this friendly, Santa looking character changes his story about the small details of your problems, which will translate into hundreds of dollars of extra expenses later!
On the positive note, it must be admitted that their water cooler is cool, and they give you courtesy rides, even if in the final analysis it’s costing you about $ 10/​mile. :)

Thought I’d give them a try. The worst. Incompetent and scam artists. Misdiagnosed the problem, suggested «fixing» it for several thousand. Declined. Towed the car to J&H and they got it right, as usual. Don’s would have done work (for several thousand dollars) for no reason and then the problem would have still existed costing me more – something I’m sure they would not have cared about. Look, sorry your mortgage and boat payments are behind, but I ain’t paying for it, nor should anyone int he community. Avoid this place like the plague. J&H is probably the only honest place in town. As a side note – while waiting in the lobby, several people came in and there wasn’t one that Don didn’t quote a repair figure of under a thousand dollars. True vultures.

Stopped by to see if they could find out why a check engine light was on in my vehicle. Not only did Jim diagnose the problem, he removed and cleaned my air/​fuel sensor at No Charge. He insisted. Earlier in the day I called Toyota and for doing the sensor diagnosis alone they wanted $ 110.00! Thanks Jim and the entire team for your amazing customer service… Next time I’m paying!
Remember to support the local businesses of Tehachapi

I’m driving cross-​country and just outside of Tehachapi my car broke down. Was towed into Tehachapi. It’s a vulnerable feeling to be at the mercy of auto mechanics on the road, esp as a female who knows nothing about cars.
Someone at the Best Western where I stayed called her mom and she recommended Don’s (DPT). Was that ever an awesome recommendation! Don was terrific — honest, fast, reasonable, and made me feel very comfortable immediately. Called my California mechanic for a reality check, and he said everything sounded very fair and spot-​on. I needed another radiator, and Don said he would check the hoses and might have to replace them. As it turned out, he didn’t, said they were fine, as was my thermostat, and what I was told about Don — that he doesn’t do unneeded repairs — was accurate in my case.
Can’t recommend this shop highly enough. Thanks Don for getting me back on the road without any additional stress. No question who I’d go to if I lived within 30 miles of DPT.