Wells Fargo Bank

Came today before noon to cash my paycheck. I like the way someone greets you when you first walk in. I had no wait which i great! I always find parking right out front, screw that shitty little compact lot they have! The tellers re nice, and they offer you water and coffee.
I like this location, always get great service.

I love love love this Wells Fargo!!! Everyone here is like family, Eric is my dude :) love this location

I feel kind of funny writing this review for the whole bank when really one person in the bank motivated me enough to write this review. Not saying the bank was bad, everything was nice, everyone was very professional, and there wasn’t anything to complain about the place. The thing is I feel like most places now have a standard of trying not to do wrong. There’s no beyond amazing, or great, but instead, a service where nothing is bad. This is where Leor Harari steps in.
Leor Harari is one of the personal bankers at this Wells Fargo. When I moved to Los Angeles some time ago, I was running errands with my mom that involved going to the bank. Once there she introduced me to her banker Leor. Usually, you don’t ever remember your banker, but she did. She told me she really trusted him, and that he goes out of his way to help (Mom does know best).
Fast forward several months later, I opened a business and switched my personal accounts to Wells Fargo. I walked in and bumped into Leor. He remembers me and helps me with my accounts. He gave me his business card and told me to call him for any problem I may have with my accounts.
I definitely took advantage of his offer and called him. I got so comfortable calling him for questions, that it just became my go-​to option for any question I may have with my accounts or Wells Fargo itself. I would call Leor first before I searched on google. He always picks up (or, at least, returns the call quickly), never in a bad mood, and always delivers. At times, I felt like I was asking some pretty stupid questions just to know, and he answered each time.
Leor is a great banker, and I have to give credit when credit is due. This branch of Wells Fargo is great, but working with Leor Harari is what makes this bank stand out.

I actually would not even give this bank or their loan officers 1 Star. I would give them a Big Fat Zero rating. I applied for a loan with them in February, they charged me $ 695.00 for a home appraisal fee. Denied my loan in April, and promised that the Home Appraisal Fee would be credited back to my card, since the loan was not approved. 6 months later, after several promises that the credit was processed, I still have not received the credit back on my credit card. I have received the same 7 day processing excuse every month that I call to see why I have not received the credit back on my card. Either this bank is in the business of keeping other peoples money, hoping that they will forget about it, or they are one of the most unorganized business banks around. I will say that I have NEVER had a positive experience with Wells Fargo, and I am done with them! Save yourself many aggravating hours of dealing with them and go to another bank. They are very unprofessional and are full of promises that they do not keep! If I do not receive my money back, I am going to the local news stations for their help, and to warn people of their unprofessional business practices.
Several years back I went to Wells Fargo in Woodland Hills to open a Trust Account. I was almost finished with the paperwork, when the Wells Fargo Representative asked where he could add his name as the Beneficiary. I was so shocked by his unprofessionalism, that I did not open my Trust Account there, and I pulled my other accounts. OUTRAGEOUS BEHAVIOR!

The best branch in La. very helpful and very kind staff. No lines, everybody’s smils and try
very nice.
Thank you. guys for your positive amoutions.

It would often take a half hour at the teller window to just pay my mortgage. Like most big banks, Wells Fargo committed mortgage fraud against its customers. At the least they should not traumatize you more by making it difficult to pay your mortgage.

*DO NOT BANK HERE OR TRY TO GET A LOAN! THEY LIE AND ARE VERY UNPROFESSIONAL! *
I have numerous accounts and a mortgage with them. I went for a line of equity… first off, you can never get people to call you back, they tell you to LIE on your application, take forever and then screw you in the end! Then Eric Llano tells me he works for US Bank and he get me me all the info I need for them, that he does it all the time! THIS IS THE WORST OF THE WORST!!! The new Branch Manager Tom is a TOOL! WELLS FARGO IS GOING DOWNHILL!
Lets not mention that I was one of the people that was scammed into opening a new bank account, told it was free and all the benefits only to see charges being taken out of my account!
THE ARE FRAUDULENT and HIRE HORRIBLE PEOPLE!!!
GO ANYWHERE BUT HERE, ESPECIALLY THE TARZANA BRANCH!!!

Arm ate 6000.00 deposit. The operation supervisor refused to assist me. Told me to call arm services. This is very poor bank service. This is a bank to avoid. The lack of customer service is ridiculous you have to scream to get anybody’s attention in here and even then they ignore you

This is one of the worst branches /​worst banks I have to deal with. I am thankful to have a business relationship manager Jonathan from San Francisco who comes to my rescue each time (and he is the only normal, professional working person at Wells Fargo) — average hold time to get a hold of the Manager is 30 – 45 minutes (today being the perfect example). Payroll department is a disaster. The number of times they decide NOT to send payroll checks or make mistakes is amazing — New clients ought to look for better banks who truly care about their clients! Today, my staff has been waiting since 11 am just to find out if they will get paid today (and it is now 3.30 pm).

I have not been to this particular location many times, but today I received excellent phone service from David. He was incredibly helpful, patient and went above and beyond to help me discern my unique banking situation. Thanks David.

this is my neighborhood branch. i have been coming here for a few year and very happy with their service and staff. everyone is VERY competent and professional at this branch!

PLEASE READ! I’m writing to inform you of what I consider shady business practices. In other words, I’m not doing this out of anger or spite. I believe it’s necessary that you are informed. I went into the branch the other day to open a Traditional IRA. Ken P, a kind well mannered man, assisted me with my transaction. Please don’t let his mellow demeanor fool you. Ask upfront, what type of Traditional IRA you wish to open, otherwise, he opens a savings IRA then he has you meet with his «partner» who in turn opens a brokerage account for you. Ken did not initially disclose that I would have to meet with someone else who would attempt sell me on different products. Furthermore, their upfront fees are $ 45 per each $ 1,000. There are many banks and credit unions out there who will not bait and switch you and will not charge you upfront fees.

I felt like a piece of meat surrounded by hungry lions. When did Wells Fargo become a used car lot.

Endless and overwhelming policies will make this bank virtually impossible to deal with. No matter how friendly the front office folks appear the back office will make your life a living hell. I have wasted more time resolving issues with this bank than all the other banks I have dealt with in my life combined.

They don’t call you back, the Banker Ryan kept on ignoring my messages and phone calls, took me 2 weeks to get an answer over the phone.
Also he messed up my car loan paperwork and I had to make 4 trips to the DMV to fix it. Would never go back again

One of the friendliest and most helpful branches I have been to!
After reading some negative reviews, I decided to post a review of my own.
I have been a Wells Fargo client since 1996, but over the years I have opened accounts with other financial institutions. A few months ago I walked into this branch to close my accounts, but I met Ryan and he changed my mind. Ryan was extremely patient when explaining the advantages of various accounts. He helped me open an account, which fits my lifestyle and he was happy to close all other accounts.
It is convenient for me to use this branch as it is down the street from my home and I like the fact that there is underground parking, because I hate the sun especially in the summertime. I have never had difficulty finding parking and the elevator takes you straight into the building lobby.
Wells Fargo like any other financial institution has a variety of products and some may be more suitable for wealthier individuals or larger businesses, but there are enough products for those less financially stable or those who are beginning to manage their own finances. Consumers simply need to be responsible enough to read all agreements and ask questions prior to signing anything.
I have always had a pleasant experience at this branch and the bankers are always quick to offer help. I’ve waited in line no longer than a couple of minutes each time that I have been there.
I admire the fact they always greet clients with smiles!

Noor at Wells Fargo in Tarzana is the BEST. I have had a business and personal account with WF for over 15 years. Noor is the best banker I have ever dealt with. She is professional, caring and always solves my issues. If you want to open a new account, ask for Noor.

Jason Yim is a liar and has no spine. He made a mistake on my merchant services account. Told me that the monthly fee was only $ 40 when in reality it was $ 90. For the first three months he was nice enough to credit me back until finally the branch said enough was enough. Now I have to pay $ 2500 in cancellation fees cause of his mistake. When I asked him if he could give me something in writing stating he made a mistake his response to me was that he is torn between doing the right thing and protecting his job.
Corporate America One point small business Zero. As long as Jason Yim keeps getting pay checks and Wells Fargo supports it I urge everyone not to use this bank.

I hate this branch. This branch called me and started asking me if i took 400 dollars cash from them. i said no the lady that called me said we will look at are camaras again to make sure i was like make sure of what you trying to say im steeling from you. i went in the branch to talk to a manager and all they were saying is we need to see what happen and will call you once we find out what happened with that money. They called me the next day and said there sorry they found out that there teller messed up i told them before they start calling customers they should find out what happened first before saying i took money.
Then i went in yesterday to cash my check and i told the teller cash my check give me 60 dollars back and the rest in my account. well i found out last night he desided to put the money in as a check not as cash. Which i guess its my fault not checking how they do there job after they messed me up the first time. now i have to wait 24 hours til i can use my money. this branch needs new workers and new management cause no one there no customer service whats so ever …

Parking is really tough and a big drawback for any bank.