Villagio Cinemas At Carrollwood

This place is great waiter’s on hand. In theatre with confey recling leather seat! wide screens excellent sound and picture and no head’s in your view whall watching the movie’s. They all so have a full bar on hand and a bakery in the lobby. Price’s are average for a movie tickets. The all so serve a full menu for lunch and dinner. Great place to eat and watch movies!

We come here over and over because of the comfort of the leather reclining chairs. They are spacious and comfortable. My wife always brings a blanket, & I see her so comfortable that I’m sure she will fall asleep.
We don’t eat or drink here. The food is not good, & the drinks are over priced. Last time we ordered drinks, & they never came. The big problem with that is when you order it, you also pay for it in advance. So we were billed even though we never got it. We quickly requested for our refund. They responded by apologizing, & said something wrong happened to their system. We learned from that. We won’t buy drinks.

This place has really gone downhill. It has gone from my favorite place to go see a movie to almost an annoyance. The only people that actually offer any kind of customer service are the young ladies at the ticket counter. It makes you feel pretty ridiculous to sit down in the theater and wait for a server to take my order and they never come. I always show up a half hour early as advised. The last 2 times I’ve gone, I have had to go get someone from outside the theater to help. This is incredibly disappointing because I recommend this place to everyone. I probably won’t be back.

Very unhappy with the service we received on 01÷31÷16. I have been here before and we are always treated so nice. The last visit the staff were rude, it took 20 minutes to be seen by a waiter. We chose an expensive bottle of wine, 20 minutes later we were brought out 1 single glass of wine. We told what we had ordered so the kid went back and when he came back to us it was an OPENED bottle of wine (clearly poured the glass of wine back in to save a fresh bottle), he didn’t bother to pour our drinks. When we went to take the cork out it broke on us. Extremely mad at this point I went out to show them what had happened, no apology, just opened another bottle for us.
Rude, rude rude. Very disappointed the gratuity is automatically included even when there is barely any service!!!

The seats are why we go here. Super comfy and I love how they recline. You can finally buy tickets online which is good. The food is mediocre and after the sanitary violations we stick with drinks. That said, the sodas now come in small cups instead of the once generous size cups. They do offer free refills, but when you are paying a ridiculous amount for a drink, you do not want to miss part of the movie by getting up, going to the bar and getting a refill. Bring back the larger cups!
There were complaints about service. We have never had an issue with service.
Lastly, as others mentioned they must have plumbing problems. The ladies bathroom only has two stalls and one always seems to be closed.

This place would be awesome… if they CLEANED it! Knowing this & being a germaphobe, I brought Lysol and disinfectant wipes.
Yup, sure enough, they have not worked on cleaning, since they were also on dirty dining, we did not get anything but wine and popcorn.
But once I cleaned, the seats are so comfortable, being able to sit with my kiddos (matinée shows only), have an adult beverage and watch a movie– can’t be beat.
So advice– get the groupon, bring cleaning supplies, carefully order, and enjoy the show.
I really wish this place would pick up the slack– I enjoy their restaurant in Lutz…

Why 4 stars? Because you come for the seats, not the food.
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The next time I visit a «dinner and a movie» theater with tasty food will be the first time. Every time I’m tempted to check out a new place that does this, I remember how underwhelming the food usually is, and I try to talk myself out of it… but it never works. I always end up visiting, and it’s always just as uninspiring as it was the last time.
Rather than ordering a dinner and a movie at one place, I highly recommend grabbing dinner at an awesome, nearby restaurant, and then watching a movie at a movie theater. It will likely cost you less, and your taste buds will definitely enjoy themselves more. And this is not a knock on Villagio — it’s more so about the concept in general.
So if I did not enjoy the food, why 4 stars? These were the most comfortable movie theater seats I’ve ever had the pleasure of sitting in. They might be the most comfortable seat of any type that I’ve experienced. It was like I went to a furniture store, sat in every single recliner, picked my favorite, and got to sit in it for two hours. Glorious.
As I get older, it’s not hard to remember things I can sit in and be comfortable for that long. You know how sometimes you sit in a chair and it’s super comfortable, but after a while, you feel the need to shift, or just get up all together? This did not happen here. I think I could have binge all 62 episodes of Breaking Bad consecutively, and still been extremely content in this chair.
We live very close to Villagio and will definitely be returning, just not for the food.

After reading all of the reviews stating the decline of this cinema, I went yielding low expectations & some tips to keep me happy. I was pleasantly surprised when I was over prepared!
Prepurchased tickets online, ate dinner else where (since other reviewers had suggested the food isn’t good there), got there 30 minutes early. Purchased my 10oz glass of wine & bottled water ($ 18.50 total. Ouch!) at the bar, and walked in with them in hand as one reviewer suggested. Got seated in freshly wiped seats (saw the guy cleaning & it smelled like bleach), and 3 – 4 servers began to take orders from the room. They were really hustling! All of the food looked like generous portions and looked yummy to Me. Seemed to all be out before the movie started. Unfortunately, I didn’t order anything.
I did notice that there aren’t any call buttons like I have experienced at other similar luxury theaters. There didn’t appear to be a mid-​movie service either.
I’d say the owner saw the Unilocal reviews & quickly took action because I just didn’t experience the negatives that have been complained about over the last few months. I’ll update when I get a chance to actually dine there.

Place is super cool. A lot better than draft house. Just bc of the chairs. The servers were a little hard to get their attention which is the only reason I am not giving them a 5 star. Actually. It’s been about 20 minutes and they still have not came to help us. I’ll defiantly come back just bc it’s a comfortable movie watching experience.

I hate to say it but I was pretty disappointed in this place, mostly due to décor issues. You walk into a dark, semi-​seedy looking bar area. The place just felt dirty to me. We sat at the bar and ate lunch before our movie. We shared a burger which out server said she’d have cut for us, but it wasn’t. We asked for ranch dressing for the fries, but received thousand island instead. The burger itself was fairly good. The fries were luke warm, however kudos because they left the salt off, as we had requested. Our server was very friendly and efficient. I thought ok, the actual theater must be nice because we had heard good things about this place, but the theater was just ordinary. In fact, our seats were a bit sticky from being spilled on, although they WERE the nice leather recliners. We will not rush back unfortunately.

I went here to see the last installment of the Hunger Games specifically because I had a Groupon that had expired. I went up to the counter and got my ticket for the movie and the girl at the desk made sure to apply the $ 3 difference between my Groupon and my ticket to whatever I bought in the theater. I ended up ordering the pepperoni pizza and a beer. The beer was good and cold and the pizza was cheesy. Not exactly restaurant pizza (and way overpriced) but way better than regular movie theater pizza. The server explained that they no longer come back in the middle of the movie to deliver a second round of drinks so I didn’t order anything else after the pizza. I would have liked for someone to come back in and offer me a box or something but they didn’t. I had to leave the movie and go to the bar to get a pizza box. I already paid the gratuity so he had no real reason to come back and «earn» a tip.
The movie theater itself was ok. The seats were cozy once I figured out how to recline the top of the seat back. I would have hated to be sitting in the row in front of me though because I could see AC condensation dripping onto a couple of the seats. I would have been mad as hell if I picked that seat (you pick your seats when you buy your ticket). It was also very very cold in the theater so dress warm or bring a blanket. I enjoyed the movie itself but you could almost hear the movie in the next theater right through the walls. It’s nice when you go to a movie theater and you are surrounded by lots of good rich sound. This place needs to update their sound system to get that feeling. I think I’ve heard better sound systems at friends houses. A few improvements and this place would be great. I love to support the local businesses but they have to come ready to compete.

Do people not know how to watch a movie? I literally listened to a couples life story while watching the hunger games with my girlfriend. I’m not even exaggerating when I say they talked the whole time. And it wasn’t like a whisper, it was like a outside voice. I’m not racist but it was 2 black girls.
Then in the middle of the movie a guy and a girl left, and the guy screamed «Get money n***a» at the bottom of the stairs. I found this hilarious because he forgot his phone and had to come back. Lol, what a peasant.
Oh and people farting, chewing loud and obnoxiously. Jesus.
This place was also extremely dirty. Grease everywhere from the movie before. Food in my seat. I saw the seats in front of me had something spilled all over them and it wasn’t even cleaned. It looked sticky. I told the manager and he had some guy with a wet rag come try and talk to me during the movie. That was a little rude. The place should of been clean in the first place.
Anyways the seats are very comfortable and recline further then any movie theatre. That’s why they get 2 stars :).
I told the manager this and he was very apologetic and gave me a refund. Thanks.
I know they can’t control the people talking but I hope they get more strict on cleaning the theatre after every movie.

This place has gone down hill bad since my last review (4 stars) I’m only giving the second star because the chairs are always comfy. (This theatre recently re-​opened after being shut down for unsanitary conditions in the kitchen.)
The entire place smelled like mold, so bad that I had a horrible headache and congestion and watery eyes for the rest of the night. The bathrooms were dirty. The soap dispensers were full but broken and we couldn’t get any soap out. The drain on the floor of the bathroom was duct taped down and gross. The carpets felt sticky and dirty. The people sitting next to me in the theater ordered food and it smelled weird when it came out and I could hear them talking about it. It took a while to get service at the bar, and they weren’t even busy! Over priced everything! Please please please clean up your theater! I know a lot of people that won’t be back until you do.

The two stars are for the movie experience. My husband and friends were very comfortable during our movie. Unfortunately, no stars for service, we ordered prior to getting seated to give the waitress a break (since we heard we had one waitress). Service was VERY slow and our pitcher of sangria never came out… apparently the waitress took it to another theatre. I think they should take that 17% gratuity out. mandatory tip for shitty service is a no go. not happy about it.
I suggest, order a beer and MAYBE an appetizer and relax during the movie then go somewhere else for dinner. make sure you get your drinks BEFORE you sit down for your movie.

Although the Villagio is a nice place to relax, kick back your feet and lounge in huge leather recliners to watch a movie, if you are looking for the total surround sound high definition type of screening, then you may want to skip out on this place. The movie screens are some what lack luster and the sound is pretty abysmal for a true movie theater experience IMHO. Also, we were often distracted by the loud noises that the swinging doors made from servers going back and forth serving movie watching patrons through out the whole movie.
The true highlight is that you can order plates of food & a full service liquor bar with decent drink prices & cool new movie themed selections. The food is not too bad but nothing spectacular, as many of the selections are pretty standard Italian dishes that you would see at any local Italian restaurant.
We came here to watch Jurassic world, and while i did have a good time eating fried calamari though out my movie, i think i would have had a better experience watching this flick in an IMAX sounded theater as the sound wasn’t as earth shattering as i’ve come to be spoiled with. Especially with a flick such as Jurassic World, where the sound effects adds a whole new dimension to your movie, i couldn’t help but leave this place just feeling eh.

Really hate to have to look for a new theater, but this place has gone completely downhill… it just kept getting worse since my original 4 star review over a year ago.
My complaints from my last review (not taking away plates, no lighting, no way to order tickets online, etc) are still all complaints, but I have so many new ones:
1. The food here is a complete joke now. The Gorgonzola Salad… I noticed the last time I ordered it, it was all wrong and the dressing was no longer fresh… it’s now completely off the menu. All the foods left on the menu is entirely different and in the worst way possible. The pizzas are now frozen and gross. The calamari is frozen and seasoned wrong and the tomato sauce is some jarred cheap stuff.
2. This is what happens when there’s a mandatory 18% gratuity: HORRIBLE SERVICE. They hired a bunch of kids who don’t care. Why? Because they know they’ll get their tip anyway. I even tried to remedy some of the issue by asking for a dessert to be delivered an hour into the movie so that they can clear our plates. Not only did 2 runners not bring me side plates for our pizza when they said they would, but when one of the little liars came back to deliver my dessert she was reluctant to takes the plates they served the food in away… but I insisted she took them.
3. Unkept restrooms. They are small. There are only 2 women stalls and one was out of order. You can see the men pissing when the door opens.
4. Nasty kitchen and workers. As I waited for my family in the restrooms I watched this new kitchen crew from the open «cucina» door. There was a guy slicing bread… no gloves. Then some of the servers were scratching their faces and wiping sweat off their brows and then touching the bread… and for no real reason. No one had gloves on.
It feels like they decided to take away everything that was good about Villagio and decided to make them all bad.
Villagio is no longer worth it. I’ll have to start going to cinebistro for a dinner and a movie experience all in one.
If I can say one good thing that warranted 2 stars and not just one… I’d still come here for the seats as opposed to a standard teeny bopper filled theater… I just won’t order any food.
What the hell is going on? Is it new ownership? New management? Whatever it is it needs to change back to whatever made this place work back in the Spring of 2014.

Still two stars, still very inconsistent, still on the decline… In the words of Forrest Gump, This place is like a box of chocolates, you never know what you’re gonna get.
The food is no longer worth discussing. Either stick with the popcorn or order a meal and cross your fingers. If your order meets your expectation, just hope and pray that it comes out the same way on your next visit.
Some days are ok, some days are just bad. If you go for the comfortable seating and the alcohol, you might do just fine. Can’t help but think of the potential though. It’s the believe me. They have a great location, a cool bar right next door, and a decent lobby.
Why not create a reliable app where you can reserve your seat and maybe place your order. Hire an experienced staff, a new Chef wouldn’t hurt… Just push the reset button already.

Went to watch Jurassic World.
I really want to like this place and come back but. I think the bar is the only reason to come back and you don’t need a ticket to go to the bar! That’s a plus.
You walk in and it feels like a theater but they have a huge bar. We sat down and got a couple of drinks because we arrived a bit early for our movie. Let’s just say their pours speak truth! Definitely worth your money liquor wise!
On to the theater. We walked into an intimate sized room and there were rows of recliner seats! How could you not get excited. We found our seat and sat down. They are more pleather than leather but they reclined with a plus of the button, only complaint is that it doesn’t recline back if you don’t put the leg part all the way back. So seating was a bit awkward for me.
Service was great. The minute we sat down a server was following behind to greet us and take our order. Food prices are normal and there are lots of different options from apps to entrees! We got the calamari and it was good and a massive bucket of popcorn.
Now on to my movie watching experience. It’s NO IMAX so don’t expect awesome sound, there was decent sound but not amazing. The amazing sound I DID hear EVERY SINGLE TIME someone got up to go to the bathroom or servers were bringing in food during the movie was the kitchen Staff hooting and hollering, Every time the door opened it was like someone was about to go into a night club. So that was the downfall to me.
Ticket price is great only $ 12 but the outside noise you hear every time someone gets up to go to the bathroom/​bar or the server comes in will definitely ruin your movie experience. ⁵⁰⁄₅₀ on if i’d go back…

What a letdown after the previous visit. Tickets are different price at counter than on website. Kids are suddenly full price after 5? Not on the website. But it is, according to the woman at the counter.
When ordering food, you have to go to the bar if you show up early to eat before the movie. 2 couples were waited on before I was even acknowledged. Young guy that took my order acted like he was doing me a favor taking my order. «Hey man, I’m trying to work with you». On what?
Then, prices are different than the menu. That got fixed with a little more indifference. $ 50 for 2 personal pizzas and 2 soft drinks? I don’t expect attitude. Wow. To top it off, at 8:10pm, while waiting for food, a manager shows up and tells me that the food has been sitting in the kitchen waiting for the movie. The movie starts at 8:30pm. So, it’s ok for our food to sit for half an hour before we get it? I give up. Back to overpriced popcorn at Veterans 24!

The best thing about this cinema: they have reclinable chairs that also elevate your legs!!! I loved that part! If youre’re looking for wheelchair friendly seating… you can transfer easily into the chairs as well because the arm rests go up. It was awesome!
Another plus is that they serve food and alcoholic beverages at the cinema… that’s a service you can’t get everywhere. However! the food left a lot to be desired. I order the Blueburger. It was ok at best. I did not really taste the blue cheese. The burger tasted very bland, it had that cardboard taste frozen burgers have. My friend ordered the sangria… it was watered down wine with an orange floating in it. I was very disappointed with the food specially for the price, that was a 14 dollar burger.
The service was great! The server that attended to us was very helpful and she checked on us appropriately. Everything we asked for was brought promptly to us.
I would return, I have not found a more comfortable seat in all of Tampa. I don’t know if I’ll order a meal next time due to my experience. Maybe just one of their snacks or appetizers to munch on, something safe.