Tires Plus

The service here is awesome, I had to get new tires on my BMW and they did an awesome job. Their quality of work all the way to the customer service was excellent! The store manager (Vanessa) and assistant manager were very knowledgable and efficient. The guy that changed the tires out, showed me how bad and dangerous the tires I had were. I could’ve been in a bad accident or ripped off at another place if it wasn’t for them. I recommend this location to anyone!!! Not to mention I was in and out quick. Also, my child was able to play with the toys they have for kids in their clean lobby, which was very helpful. Thanks again guys!!!

worst tires plus location I have been to. they messed up my Cadillac and can not figure out what they messed up in the engine. the customer service is the worst. the lady that works on the front counter needs training on how to talk to customers. She is so rude and does not pass out the right information. I will not recommend anyone taking their car to this place

I came into Tires Plus on 7÷8÷15 and had an awful service experience. I came in to get 2 new tires and the alignment checked on my Mini Cooper. When I came in to drop off my car, the Service Advisor named John was very rude and talked down to me. He did not believe me when I said the tire alignment needed to be fixed and acted like I didn’t know what I was talking about. John also did not listen to me when I was explaining how the tires needed to be rotated once the new ones were put on. He once again did not listen to me and said that they would be done correctly. In addition, there was a lack of knowledge from the staff on how to take the tires off of the car. I’ve personally never taken one of the tires off and assumed the man working at tires plus should have more knowledge on different vehicles. Upon returning to pick up my car, John did not inform me on what exactly was done with my car. The woman at the front desk told me my total and that the new tires were put on and the alignment fixed. When I got home I realized that the new tires were put on the back and the old ones on the front. This is not correct for a front wheel drive vehicle. I called the store back and the woman explained to me that this is their «policy» with new tires. However, when I explained to her that the dealership of Mini Cooper said they should be put on the front because it is a four wheel drive car she was rude. I asked to come back and get them moved around and she told me I would have to wait a couple of hours because there were people in front of me waiting. Upon explaining how upset I was about my service she did not offer anything or apologize for the problem. Overall, I will never go back to this Tires Plus because of the awful customer service and the obvious lack of knowledge on certain vehicles.

After finding they did not tork my lug nuts properly, and used an air gun to the point you can’t get them off, I called. Told me to bring it right in. Got their, gave me an argument then told me it would take an hour. Told them and their complaint line I’ll have it done elsewhere and send them a bill. Last time I had a scheduled oil change, took over an hour, not 30 minutes, and home office told me they fired the manager, so no more problems. Guess who gave me the argument in front of customers? You got it, he’s still there. I’m handicapped and no way can I get these lug nuts off. Don’t ever go to this rip off place.
IN REPLY: I called the home office when i got home, they promised me a call, still yet another lie, as no one called.

I took my car in for oil change, tire balance and rotation, and alignment. I also had them perform a «free brake inspection». Would you believe they came up with $ 1200 repairs for brake cylinders, shocks and struts…
I declined these additional services and took my car to a master mechanic for a second opinion. he showed me all components of the brakes and everything is picture-​perfect. Tiresplus (LiarsPlus) is a complete fraud.

The tire plus here is better than the one at new tampa. They are performed the tire change, balance, rotation or alignment better. I have come to here for my tire replacement. I always find a 40,000 mile warranty tire here and change them almost every two year or more since tire do not last. What is the point to buy the good tire. The tire may be miss alignment once you hit the curb unintentionally.
They tire plus here have the life time alignment and balance if you buy the tire here. I already got my money worth since I have been here for more than tree time due to their life time program. I suggest you do the same. Right now they have the tire in 59 minutes or you are free program if you make appointment. A smart way to come here is to make appointment and there is less wait.
They have wifi if you want to bring your computer while you wait for your car. Other than oil change, tire, and tune up please go to your dealer.

They guy behind the counter is not friendly or trustworthy, I had a feeling that they were trying to rip me off. I should haver read the reviews on Unilocal before going there. You would be better off going somewhere else.

This place is great… for people who love to be ripped off, taken advantage of, and lied to. I will never, ever return to this location unless it is to throw a steaming pile of feces at this location’s head honcho named «Cosmo»

Check the prices on the Internet before buying. Call ahead to make sure the tires are in stock. Ask for Carlos

I have been taking both my cars to this location for many years, but the last several visits have caused me to completely distrust them: I believe they are intentionally sabotaging my vehicles.
The first strange thing was that I had them change an O2 sensor. When I got my car back, the engine mounts were loose: they definitely had not been before bringing it to them, and there is absolutely no need to loosen them to replace the sensor. After that, I had an oil change; a few days later, a vacuum hose developed a leak. I had them fix that; a couple weeks went by, and the problem came back. At the same time, my oil was very low. I have a very slow leak around the plug gaskets, but nothing to drain a several quarts in a couple of weeks — there aren’t even drip marks on my driveway; because of this, I’m sure they drained some oil the last time it was in.
I will never visit that or any other Tires Plus location again.