The Wellness Center

Wonderful experience! I would definitely go back.

I had the worst experience with The Massage Center located inside The Wellness Center. I purchased a couples massage on groupon and scheduled my appointment a week prior to the appointment date. Our appointment was for 7 PM and the receptionist asked us to arrive 15 minutes early. We ended up arriving 30 minutes early (6:30PM) and upon entering the facility the associate informed us that they were closed. I informed her that we had an appointment at 7 PM and she told me that everyone went home and they were closed. I called the same number I used to schedule the appointment and heard the phone ring in The Wellness Center while such associate proceeded to ignore the phone and left the facility. I left a message regarding the situation and have called the facility back without any response. This is a horrible way to treat potential customers. I hope this does not demonstrate how the licenses chiropractors that own this facility treat their patients.

HORRIBLE! HORRIBLE! If I can give them negative stars I will. I scheduled an appointment for 10:15. I get there at 10, nobody is there. I waited until my appointment time and the doors are still locked and no sign of anyone. I get a phone call later saying I missed my appointment that they are going to charge me. $ 25. I know 100% I scheduled it at 10:15 and the receptionist schedule me for different. I know it was their fault, but I gave them another chance. Schedule the following Saturday and moved my appointment to 9am. I get there and still no one there for 30 minutes. I call and call, nothing. they already messed up two of my appointments and want to charge me for their mistakes. I’m never going back. The hours of operation is not correct. They don’t open at 9 ever!!! They’re disorganized and rude. I don’t recommend them at all!

I bought a groupon for $ 39 for a 60 minute Swedish massage. Overall it was a good deal. Keep in mind you need to tip a minimum of $ 10.00.
I had Kris who did a really good job at kneading ALL of my many knots. I wish she would have asked how the pressure level was. I know it’s my fault for not speaking up– but mine was extremely hard to the point where it was very painful and not relaxing. My fault, I know. Although Iy was painful in the moment and I was very sore the next day I definitely needed her to work my back that hard.
I am curious how often they wash the sheets/​thing you put your face on
Tips:
Paperwork only takes about 5 minutes. Be specific with what areas you want them to focus on.
Don’t be afraid to speak up! I would suggest starting at medium– they can always go a bit harder.
When she massages your feet, you’re nearing the end!

The Groupon for the $ 99 couples massage is how I heard of this location. My boyfriend and I came in to pamper ourselves for our anniversary. We were both extremely satisfied with our experience here. We’ve had several massages together and Sonia and Katie took great care of both of us. Although they only have a few rooms, that’s not reason enough not to go back. They went over their membership pricing and thought they were very reasonable. I highly recommend this location to anyone looking for a great massage. We will definitely be back and requesting the same ladies!

Pros:
$ 99 for 1 hour couples massage
Decent massage
Accommodate us arriving late
Cons:
We were in the second room from the front and we could hear quite a bit of noise
My masseuse kept bumping into the rolling chair
Not much attention paid to client futon the intake process
Received a couples massage today and I enjoyed it but I think I will continue to look elsewhere for a massage studio that I would commit to.
We should have arrived 10 min early but we’re about 5 minutes late for our 10:15 appointment which resulted in us getting started at 10:25 or so, they were able to accommodate nearly the full hour with was great!
The reasoning behind my rating was with the intake service. Upon scheduling the massage I wasn’t asked what type of massage I wanted or add ons so I assumed I’d be asked during intake… but nothing from the front desk staff. When our masseuses came, they didn’t review our forms with us and when we got to the room they both asked where we’d like them to focus and he was asked if he wanted a hot stone or deep tissue, I was not.
No big deal, but I’ve had amazing all around service from other experiences so I’ll continue to look around

I went to this place after I bought a Groupon deal for a massage. Have only had once experience here and it was a positive one. Place is a little small with only a few rooms but I had a massage done by a therapist by the name of BJ and she was excellent. Took time and did a great job.