John Erb’s Service Center

If I could choose a zero star review I would. I dropped my car off for an A/​C check in the late morning and the first issue was I wound up having to leave the car overnight. Once they finally checked my AC and noted damage to the condenser they wrote an estimate which charged 328.00 for a part that I could not find for more than 100.00 and did find for 49.00. Beyond that they diagnosed bad axles at a cost of 1500.00 to repair when I did not ask for anything other than AC work and the issue with the cars ride has already been addressed and is due to a pitted tire not an axle. They also offered to complete a simple front brake pad job for 297.00. To top it all off they charged 120 for diagnostics with no prior notice that I would be charged. This shop treated me like a chump and I feel robbed.

I’ve been to Erb’s four times with different cars since I moved to Tampa 8 years ago. Each time I’ve been here they’ve diagnosed the problems correctly and did the work right. I can’t say that their work has been cheap. But I haven’t found a place here that does better work than they do, and in the long run, getting the work done right is More important to me than getting it done cheap and having to get it fixed again.