Ben Franklin Plumbing

I was just RIPPED OFF by Ben Franklin Plumbing. I almost fell for the smooth talking salesman who informed me I needed my whole house re-​piped for the cost of $ 7,000!!!When I told my daughter to quickly look at the reviews of BF, I changed my mind! My issue was two toilets constantly running. Then he looked at my water meter outside. Oh you have a leak somewhere, it’s not the toilets.
When I told him this was a big purchase, and I needed to think about it his whole attitude changed! Ended up charging me $ 49.00 for standard visit plus fuel surcharge, plus inspect for water leak. Total bill: $ 172.00. Rip-​off! He was definitely mad that he did not make the sale! Never forewarned me there would be extra charges for looking at the water meter and shutting off main faucets to sinks. All the while trying to sell me their maintenance package! Really, a 30% discount on 3 new faucets that would still cost me $ 1,000?! You can get decent Delta faucets at The Home Depot for $ 39! I learned my lesson today thanks to my daughter wanting me to look at reviews first! DO NOT use this company!

HORRIBLE!!!
I highly recommend not using this company!
I called them out for a leaky shower pan. They visually inspected it and replaced an outdoor spickit and $ 455.00 later, they referred me to someone else for my leaky shower. I’m still mad at myself for even paying this outrageous fee. Another plumber finally came to fix my shower and said this is a common story they hear about Benjamin Franklin Plumbing and said they are the most expensive out there.

Thee worst company you could buy anything from or work for they are not plumbers more so systemmatic sales men. prices are threw the roof for anything minor

Ben franklin plumbing!!! Save your money and shop around. This company can not provide any information or qoute a ballpark figure with out showing up and charging a $ 49 service fee. Immediately upon arrival was able to provide the highest estimate of over a $ 1000 dollars for a new hot water heater with install. Not a good business. You will not get a fair offer. Shop arround and get estimates by phone and avoid paying a service call fee. I new better, but saw a coupon online for up to $ 500, but was only offed $ 75 off which still had there service well over $ 1000. I found a reputable local business to do the job for $ 775.

This company could not be more dishonest! They try to sign u up for Club Plan and charge u double what the normal price should be. Be warned and avoid these crooks! Reviews r true! Employee work on commission so always seem to be looking for something to upsell u on. They charged me $ 284 for service call and toilet reseal and realized normal price should of been $ 100-​$ 150 max. Also avoid their affiliated Scott’s One Hour AC because they r even worse!

I wish I would have read the reviews before calling them. We got the same service. Come in try to sell you on a warranty plan that wouldn’t cover anything based on their inflated pricing. Save your money and look elsewhere for your plumbing needs

These guys are more salesmen than plumbers. Their coupons are false advertising. A $ 79 drain cleanout turning into $ 220. Go elsewhere for a real plumber!

All the repair required was to cut out 9″ of faulty pipe and two connectors to fix leak. I had dug the hole and exposed pipe and had all ready for repair which would have taken me 20 minutes and $ 6 in materials, but as I did not have the materials or the time to go to Lowes as I was catching a 6am flight the next morning I called Benjamin Franklin Plumbing and explained the job, the person I spoke to agreed there would be no call out charge I left a signed check with my son. I was ripped off as I was charged $ 430 for this repair (invoice 398 198)

MAKE SURE YOU GET ANOTHER OPINION! I called them for a pipe that was broken. They told me I needed to re-​plumb my whole house & it would be $ 9,000. Called another company & the house didn’t need re-​plumbed, it was a piece that needed replaced. With parts & labor it was only $ 300 with the other company. These people took my credit card & charged me over $ 900 just to diagnose. I’ll never call Benjamin Franklin Plumbing again-​what a rip off.

will not fix a code violation on there solar hot water heater install

This place is horrible. Had them come out last week to install garbage disposal, hook up water and dishwasher. The total cost for this service was estimated at $ 1700. I was sicken by this price!!! I decided to call another plumber to get another quote. Ended up paying 357. This place is a rip off.

I had them come out to fix a clogged sink the Saturday after Thanksgiving. They snaked the line and couldn’t get the sink to drain. They said we needed an all new drains put in the house and it would be around $ 4200. I said thank you we will get a second opinion and then got the hard sell. The employees are paid commission. We had someone out today that got the line clear and working in 10 minutes and said our drain pipes are old but working fine for $ 200. We paid Ben Franklin Plumbing $ 290 to do nothing but try and rip us off.

Has anyone else made the mistake of getting an estimate from Benjamin Franklin Plumbing? I got totally ripped off. They gave me a hugely over priced estimate for their «lowest» priced hot water heater and installation, that came to $ 1,280. When I declined for them to do the work, they charged me $ 49.95 for the estimate.
Huge mistake. Please learn from me and never contact Benjamin Franklin Plumbing. I was told the prices are uniform for every dealer in the franchise.