Animal Aid & Spay Neuter Center

I called ahead at 8:30am about their seeing my cat that had a flea problem and a nasty cough, and they informed me that they had walk in hours through 1pm. Nice! I got there and there was only a person or two in front of us. I filled out the requisite paperwork for my new-​patient-​pet, and then the trouble started. After about 3 or 4 rounds of additional questions for me over the counter about what kind of flea treatment I wanted (a relatively inexpensive dose of self administered Comfortis, not their flea treatment), and about how sick my cat really was (trouble breathing? Do you need shots?), they sent their front desk guy to come out and LIE to my face. «Yeah, unfortunately we’re not going to be able to see your cat today, because the vet said she’s got just a STACK of patients to get through.» I was confused – I said «Um – didn’t you say that you have WALK IN HOURS through 1pm today? It’s 10:30am.» He just repeated himself and said «She will not be seeing your cat today.» I guess that because my cat didn’t need $ 250 worth of services from them (just maybe antibiotics and the flea pill) that he wasn’t sick enough to warrant their time. WHAT A**HOLES. Run from this place; they’re obviously only concerned about how much money they can make off of you and don’t really care about your animals at all. SO DISAPPOINTING. I’d give them a zero if I could!

First of all — yes! The prices are a great deal cheaper. But you get what you pay for. You walk in and it’s ALWAYS packed. There is never anywhere to sit. You’re greeted with a lovely scent similar to dog bookie, sweat, & a dying diabetic all wrapped in one tasteful aroma — NOT! Ugh, ew! I’m still cringing. It reminds me of what a food stamp office would be like.
I only went here because an aunt of mine suggested it and we got our cats spayed together. What other way are you supposed to bond with family, right? Well! They suck, to put it blunt. I had a boot on my foot, recovering from surgery & was collecting the cats alone being as my aunt had to go back to work. (ASAP Bail Bonds — check it out if you have sticky fingers or sell your sexy body illegally, etc). When they brought the carriers back out, no one offered to help me carry them out! Okay, two arms, 3 cats… Uhhh if you can do the math, so can they. Plus did I mention I was pushing my 16 month old son in his stroller?! Not only did I practically have to ASK for help I never received it. I huffed and puffed back & forth until I collected them all & proceeded to pay. Can’t get worse, right?! Pfft. Come on now. You know the story. They overcharged me! By around $ 30! Over a month later I still can’t get that stench out of my nostrils & am $ 30 poorer.
Save yourself (and your nose) the trauma. Go somewhere else & spend the money!

A four hour visit for five 4 week old kittens. Service was OK and overall the staff was friendly but a feeling of a cheap back room facility lingered. Checked in at 7:30 and was told that the vet wouldn’t be in until 8:30. Unfortunately, that turned into 9:45. Also, took about 30 minutes for us to be checked out. Kind of inconvenient considering I had 5 kittens in two large boxes (rescued/​feral kittens). The vet had a face mask on like she might’ve been sick but it made me feel like she thought the kittens were just disease ridden. She mostly addressed the aides and said a total of (maybe) 5 words to me.
Plus side: Affordable basic services
However, even for the foster kittens we will be going directly to the Humane Society from now on.
If you need shots, testing, etc type of services and have some time to kill but need it done for affordable prices… go here.
If you value your time and can afford to pay a little more or need anything more advanced, go elsewhere

This place is great for students/​people on a budget that need somewhere to take their fluffy babies without breaking the bank. Animal Aid has been taking care of my two babies since I got them and have done a wonderful job. From simple monthly baths and nail trims (half on wed and thurs– $ 9!!!) to annual visits, to even a heart worm battle with one of my babies. The vets are extremely nice and have always called me personally to update me on lab work and such. This place can get pretty busy and sometimes they are understaffed so be understanding of the long waits. They don’t do appointments, just walk ins. But they do have drop off times and pick up times for some things. I think this place is great if you are understanding of the wait time. Especially considering the prices I think its hard to complain, at least thats my opinion (but I am a personal with a lot of free time so I don’t mind lol). They also price match online items for flea and tick medications. It seems most people have problems when it comes to overnight stays and operations like microchipping and spray/​neuter but I have never had my dogs have these operations so I can’t speak for these. All I can speak for is the things the people at animal aid have done for my dogs, which have all been great. My dogs also are also not scared to come here (their tails are never tucked lol) ever which is great sign right? Overall, I personally have had a great experience with this place and always recommend this place to friends.

I agree the prices are cheaper for the standard procedures (spade/​neuter, flee treatments) and so on. However, when it comes down to an surgical procedure (that was already diagnosed by another doctor) They refuse to give you a price, even when you have an outlined cost estimate with high and low ranges based on the other doctors diagnose. They have all sorts of excuses as to why they cannot give you a price. In my past experience with them, they said they couldn’t give me a price, but it would be lower then the Northwood Animal Hospital’s price. So I let them do it. Then AFTER the procedure was done… There was hundreds of dollars in additional costs they claimed I had to pay before I could take my dog. I argued the point with their billing person and ended up not paying them. In addition the incision became infected due to sloppy work and had to be reopened and redone. If you value your pets well being as well as your bank account… Take your pet elsewhere!

Used to go to this vet when my dog was a puppy! The only reason you go to this place is for the cheap prices. so you HAVE to watch them carefully! They used to never remember everything they were supposed to do when my dog was dropped off (so I would call to «check on him» and remention everything, such as, «I did ask to cut his nails, right?» That way, my chances of mishaps goes down. However, they still usually find a way to mess up! They implanted the wrong microchip in my dog. But I would have never taken my dog here as an adult. This vet serves its purpose as a great place for puppy shots, since it is so much cheaper and it’s the same stuff other vets have, plus it’s a great cheap place to get your dog neutered or spayed! Get ready for long wait times though!

I usually bring my cats here to board, but the past couple of times I’ve had to go out of town have made me rethink this decision. First of all, I have seen the vets here and though the prices are low for vet standards, you will have to wait for at least 4 hours to see anybody. Even if you want to just pick up food (my cat is on a medicated diet), be sure to go on a day you don’t have any plans on because you’ll be stuck here. The last time I boarded my cats apparently one of them vomitted and the office never even bothered to call to tell me this, but they hooked him up on an IV and gave him fluid. If they would have called and explained to me the reasons behind this, I would be totally fine with it, but the fact that it wasn’t until I picked up the bill until I saw the charge. I was enraged. The vet didn’t even indicate which one of my cats was the one who needed the IV in the chart or on the bill. Definitely not bringing my cats back here and I do not recommend them.