Fine N Funky Clothiers

Not a surprise this place is closing — talk about rude and uppity. Went in yesterday as I always do when visiting Tahoe City. Noticed the the big sign «CLOSING.» I nicely asked the two women packing up clothes when the last day was. Without even turning her back, one of them says, «Why do you want to know, do you want to buy the place.» My guess is that it was the owner of the store.
WOW! I told her I was about to text a few friends who love the store and maybe wanted to get in and grab a few things before closing. After that snarky comment I wouldn’t recommend to anyone they buy anything.
And even their sale prices were so marked up — laughable. Bye Bye to this place.

Zero stars. I have been going to this store for years and I have always had a positive experience. The sales girls are incredibly sweet and helpful. However, when I went into the store with my girlfriends today, the owner immediately cussed about a previous customer that she encountered. While we were browsing through the clothes, we were constantly questioned about what we were doing, as if we were stealing. While I was looking through the accessories, the owner lurked above me the entire time. My friend pulled out her wallet to buy a pair of earrings and the owner yelled, «Put that back! You know what, I am done with you. Get out now.» The worst service I have ever experienced. Good thing this store is going out of business.

I generally try to avoid giving bad reviews but the interaction I experienced with this company was shady and dishonest. I ordered a $ 250 dress from the online store. When the dress arrived, attached was a $ 99 price tag. I phoned the store and Lisa, the owner, said it was a mistake and she would refund me $ 151. 2 weeks past, and no refund. I called the store 3 or 4 more times in the coming weeks. Each time the salesgirl said Lisa was not available and she would take a message. No returned phone calls. I emailed Lisa, no responses. I made the mistake of not reading the Unilocal reviews before ordering a dress from this company. It sounds like many people have had serious complaints and primarily about the owner. Don’t do it.

I am a vendor that sold to Fine N Funky. Do not order from this business, and definitely do not sell to it. Lisa, the owner is a thief.
We’re a small business that works with indigenous groups in Guatemala. We support our local economy by providing jobs to artisan groups. It saddens me that Lisa would blatantly steal from a business grounded in ethical values. She still has not paid me for a $ 3200 invoice that was due in December 2014 on Net 30 terms (we approved her after working on cc terms fpr one year). Plus she has sold all of the merchandise that I shipped to her. She will not answer my phone calls (she actually hangs up when I call) nor does she reply to my emails.

You have to hope for the best when ordering online. But please DO NOT order from this store.
I try to avoid giving bad reviews and I’m not one to complain but this experience has really taught me the value of checking reviews before going ahead with orders etc.
Firstly I have never experienced this before from a merchant and I wonder if the place is actually legit or if the owner may just be a little deranged.
A lost $ 268 item 8 weeks later and the owner is obviously avoiding me, not replying to mail.
All I asked for was an investigation into a lost article– I tried to give them the chance to chase up the article but the complete lack of communication and wishy washy answers is just terrible.
Save your money and go elsewhere.

The worst on line experience ever. I made a purchase and I have been waiting for the item to arrive. 5 days later I receive an email saying the item is no longer available. 5 days later! Very unprofessional and bad customer service. Buyers be aware!

Fine clothes funky attitude. No help whatsoever. Bye.

I finally made it into Fine N Funky after multiple friends told me how great the store is, and it is adorable! I have been searching for a fall wedding dress for months without luck. After 2 minutes in Fine N Funky, I found a super cute dress. Unfortunately, they did not have my size so I ordered it through their online store. I sent an email to make sure that it would arrive in time, and I had an email back from Lisa within 15 minutes assuring me that it would. She sent it the next day and overnighted it. I’m so excited and love my dress! Thank you Fine N Funky!

Absolutely insane… inappropriate… and crazy!!! Maybe some therapy would be better $ spent over cosmetic surgery!!!

DO NOT, and I repeat, DO NOT shop from this «establishment.»
I regrettably purchased two items through the website. I wanted to ensure that I could return these two items in case they did not work out, and since the return policy isn’t clear regarding promo codes, I decided to email (per the Return Policy page) Lisa. She stated, via email, that both items are refundable (both items were full priced, but I wanted to use a Mother’s Day discount). Thus, I made sure to save the email, and I ordered the items.
The amount of the order: $ 324
Neither item worked. Thus, I returned them, along with copies of the emails between Lisa and I.
I kept up with the tracking, and as of May 18^th, the item had been delivered by the USPS. Due to my concern with expensive items, plus the confusion regarding the return policy, I emailed Lisa on May 20^th to ensure the return was received. I received no response. On May 22^nd, I decided to call the store. I spoke with Christina, who was incredibly rude.
She stated they could not find a return. I provided her with a tracking number, the order #, and all of the necessary information one could possibly need to locate the return. She promised to return my call within an hour. She said they would definitely be able to track it down.
I never received a return call. I tried emailing, calling, etc., as they are open on the weekends. I even tried emailing Lisa again. However, I received no response.
Today, around 7:30AM EST on Memorial Day (May 25^th), I decided to post on their Facebook regarding my return status. I was told that the package had been delivered to the wrong «box,» but they found it, and processed the refund. I do a lot of online shopping, I am sad to report, and I always receive a conformation email regarding returns. Additionally, I had jumped through hoops just to get in touch with someone. I decided to respond to their post and inquire about a confirmation number for the return. Instead of simply providing a customer with a confirmation number, my post was deleted from the page. Instead of simply proving that a refund was in process, I am supposed to trust the same people who failed to email me or call me back until I approached them on social media? No. So, I decided to post again, asking why my post, which was respectful, was deleted. I waited a half hour for a response.
Since it was obvious they were open, I decided to call them. I spoke with someone who was polite, and I explained the situation. She was unfamiliar with the situation. I told her my name, and she put me on hold. I had no idea what was coming next. In the emails prior to placing an order, Lisa was pleasant. So, when Lisa came on the line, I was actually thankful, because we had talked previously.
But, wow, did I get blindsided! She immediately started yelling, telling me I cannot post on her damn page, because it is harassment. She also stated she was going to block me from her page. She stated she followed all protocols, and it was my fault that the return ended up in the wrong box, which is why they could not find my return. I didn’t even get a chance to talk before she hung up on me.
1) I am quite anal about my returns. I take pictures of the shipping label, tracking number, etc. Thus, I could have proven to her that I used the very same return address as listed on their site
2) I cannot believe that a woman who has NO customer service skills is actually still in business
3) The reason I returned the items is for the simple fact that I have never in my life seen a $ 300 Cleobella Kimono not even wrapped in paper/​plastic, but rather thrown into a USPS paper mailer, not even separated from the other item I purchased. It was unbelievable. The kimono was incredibly wrinkled, thin, and the embellishments were falling off.
I informed Lisa of this in the email in which I asked her if I could please include our correspondence with my return. She was pleasant prior to the actual return process, so I was shocked.
Now that I have read some of the other Unilocal reviews, though, I am not surprised. It seems that many people have had incredibly poor service from Lisa and her staff. If a refund is not processed, though, I do have evidence per the computer (Facebook posts that I thankfully screenshotted) and emails that I am due a refund. I also have proof, via the USPS, that the package was delivered. I am also filing a complaint against this store to the BBB, and I truly feel that those who never received a refund, were treated poorly, etc. should do the same.
Shop at Revolve, Threadsence, Dolls Kill, Shop Punch, hell, even eBay or Poshmark. I have literally never received merchandise in such poor shape than I have from this place. Good luck… you’re going to need it.

I’m suprised to see the bad reviews because I loved this place! It was so cute and well stocked with the trendiest brands coming out of LA– including SCF, Flynn Skye, For Love and Lemons, and Turqoise and Tobacco. My only caveat was the organization of the store– it would be wonderful if the merchandise was more organized and the sale signs were clearer. I was praying that the Turquoise and Tobacco necklaces were also 30% off (because of all the 30% off signs) but unfortunately they weren’t– could be because it’s a pretty rare brand! Overall, super cute clothes and I liked the salespeople. 3 stars due to the merchandising and organization issues.

Earlier this evening I, high tempered and arrogantly, posted a poor review of this business in reflection of a prior customer service issue.
I have since revoked this review and would like instead to post a more accurate evaluation of my experience.
Yes it came about that I did have a customer service issue, however I have never been more impressed with the promptness and efficiency of resolution. Not only was I contacted directly by the store owner, Lisa Arnbrister, but received the true respect of a value customer through out. I have read other reviews which speak poorly of Lisa, and I can honestly say I have not a clue where they reached this conclusion, Lisa is both a professional and personable owner.
As to my actual visit of the store I was very excited to find a store which provided many options for my girlfriends extravagant yet bohemian style if you will. I was equally excited to hear that they have a location in Reno as well. While shopping I met with both an employee, sadly who’s name has escaped me, as well as Lisa. They humored my particular guidelines and helped me to find the perfect gift for my girlfriend.
This store came to me by word of mouth of several respectable persons whom I would trust far more than my fellow Unilocal reviewers here.
I will continue to recommend Fine N Funky Clothiers and cannot wait to shop there again!
If ever visiting the Reno/​Tahoe area it is worth your time to pay either locations a visit.

I would give zero stars if possible. Worst customer service ever. I tried to return something and the owner absolutely refused and continued to call the police for «harassment» how this store is in business I don’t know. Do not shop here unless you want to be treated like crap.

Surprised to find anything hip and trendy in Tahoe City, my girlfriend and I spent quite a while browsing through Fine N Funky. One problem is they have so much merchandise, it’s a bit overwhelming and hard to easily browse. The style is bohemian, feminine and flirty. The brands are good quality — jeans, dresses, cashmere, shoes and boots, handbags and jewelry. There’s also undergarments, t-​shirts, tops and skirts. There are some inexpensive items as well but for the most part, the prices are moderate to expensive.
We tried on a few things and I really wanted to buy a pair of jeans. We had several hundred dollars of casino winnings burning a hole in our pockets. One of the salespeople was so friendly and helpful. She took my jean «order» then brought me a half dozen to try on before I found the right ones.
My friend really wanted this necklace on one of the mannequins in the window so I asked a different salesperson (while this one was getting our stuff together) if she could get it. She was so incredibly rude. First, she was put out but went anyway. She came back with the wrong one. When I told her it wasn’t the one we wanted, she said «Well you TOLD me that window!» and looked as through she wasn’t going to do it again. She relented and went back then came to us and said «That necklace is $ 450, are you really going to buy that?» I told her the one we looked at was about $ 250. She went and finally got it.
Later, though, at the hotel room, I noticed that one of the dresses we bought wasn’t in the bag. I called the shop the next morning and they confirmed that it was there. My friend joked that they must have sold that dress a dozen times! Since most people are tourists, who could come back? We were a half hour away from Tahoe City and didn’t have plans to return but had to the next morning to pick up the dress. When I arrived, the same rude salesperson asked me if I had a receipt even though I had spoken to her on the phone (I recognized her voice) and she was there when we bought it. I told her I didn’t and she retrieved it. But rather than apologizing, she treated me like I had done something wrong.
Perhaps this is the owner everyone else refers to? Sad if that is the case. She may have a mental illness but certainly shouldn’t work at her store because her employees are lovely and bent over backwards to help us. In any event, be warned.

Kind helping friendly staff in this well stocked and styled boutique. Have loved it for years and will keep coming back again and again!!! Above and beyond what you’d expect in TC. Owner has a great eye for on trend items with an edge. Great for gifts and splurges!!!

Worst service ever!
I returned something over 2 weeks ago. I emailed 3 times and called and left messages. No response from anyone. Stealing my money!

The sales girls at this store are the kindest and most honest people I have ever encountered in a retail setting. They were quick to tell you when something looked good and didn’t look good on you, but in the nicest way possible!
The owner on the other hand, was a different story. She wouldn’t give anyone in the store the time of day until she was sure that they were going to spend over a thousand dollars. This is really embarrassing on her part and I can imagine that it only hurts her business.

The worst experience in a very long time! I have been going to fine n funky clothiers for many years during summer vacation. I stopped in this time bought a dress and was told i could return it for store credit if needed. I went back the store to do just that and the owner leesa screamed at me,” absolutely not.” i tried to talk with her but she just stared at me in the coldest way i have ever seen. I tried to talk to her in a calm manner and she then picked up the phone and threatened to call the police saying to me,” its people like you that make me so angry.” She began to call 911!!! Really? That is her emergency situation? She was horrible, everyone in the store was frozen in fear and shock as she continued her ranting and raving. Her employees just stood there in shock. Certainly abnormal behavior for a person who is running a business, she was out of control. i I will NEVER EVER return and I see from the other reviews that people have experienced her dark side as well. I was so totally caught off guard by her behavior and by my embarrassment being treated that way. Not a place I will ever set foot in again. I get having bad days but her behavior was vicious and seemed familiar to her employees. Not worth any merchandise she has in her store…
WIsh there was a zero rating…

Always find great stuff here! My favorite store in Tahoe. Always a good selection of things to choose from. I wish I had more occasions for something dressy as they have great «going out» dresses as well as great brands like Wildfox, James Perse for more everyday.

I have been purchasing frequently from this store over the past two months. I’ve happily spent thousands and mostly b/​c the salesgirls (Jessie and Jackie) are so sweet and accommodating. Today, however, I was met with the rudest women on the phone who I can only guess [from prior bad reviews} is the owner. In the middle of my purchase, she flat out decided not to help me any longer, denied my purchase and Hung Up. Just like that. Such a shame because she has incredible girls working for her and I can only imagine how badly she treats them:(