Maaco Collision Repair & Auto Painting

If I could give this shop a negative star I would. I wouldn’t recommend this place to anyone. First off the Paint Estimator the guy that runs the front desk is a total bubble head and rude, everyone that works there looks like they are on some type of drug. I took my car to get painted back in December 2015. When I got my car back at first sight I thought they did a good job minus all the dust and dirt they got inside my car and didnt bother cleaning, A couple days went by and the sun came out so I was admiring the paint job while the sun was hitting it, As i started looking closer at my car I notice all the dust and dirt under the Paint Job It seriously look like they painted my car outside, so I take my car back. I got charged an extra 200 dollars for them to fix piss poor paint job they did to began with. Also the paint job was under warranty. Stay away from this place! I wouldn’t let them paint my car again if it was the last paint shop on earth!

Had a very good experience here. They did a great job and were very professional. I would
Recommend them to anyone needing their paint touched up or repainted.

I get that others had a terrible experience here but I had a good experience and have already recommended this Maaco to friends of mine looking for a good paint job on a budget. I had 1993 pickup I got for cheap. It ran great but looked awful with faded paint, a small dent and a general dumpy look. Since I paid so little for it, I didn’t want to spend much for a paint job. So in March I went to this Maaco because of the ad offering a $ 299 paint job. There’s always extras and, for a pickup, I expected there to be. In the end, I paid about $ 600 for the job, which included repairing the dent, and was very happy with it. That being said, it’s a budget place and I knew it. So I pulled the bumper off myself since it was bent, and straightened and painted it myself. I also removed the side mirrors myself just so they wouldn’t have to tape them over. I stuck with the stock paint color, too. I’ve had compliments on the job this crew did.
Just last week, I took my daughter’s aging Ford sedan to this same shop. What I liked is that the person I spoke to worked with me to get a paint job and repair work in my budget and was patient with me pushing back on the original estimate. My daughter is also very happy with the paint job.
If you want a high end paint job, maybe this isn’t the place for you. But it was perfect for me. I give them four stars for meeting all my expectations.

This place doesn’t deserve a star at all. My husband bought his 1987 Monte Carlo SS to get painted and they let his car get stolen. They didn’t contact us until the next day. My husband’s car had a 350 motor under his hood and once you crank up his car you will hear it. They claimed they heard nothing. The car was parked in front of door so they claim. Once the police found his car it was completely stripped and the key holes were missing which lead me to believe someone made a copy of his key. Macco said their cameras didn’t work at the time and they didn’t see or hear anything. The manager Phill is a complete jerk and said, «honey cars get stolen every day.» I replied «Not from a business.» No one deserves to have their car stolen. I believe it was an inside job. Don’t go to these shady people! I hope this review helps because I don’t want anyone to feel the way my husband and I felt when we finally saw our car.

Absolutely horrible customer service. The guy at the counter and the owner (Phil) are absolutely rude and treat you like shit. My co worker tried to tell him how felt about a certain paint job that he was showing us. He told him if he doesn’t like the paint he was showing us he won’t touch our car. He and the owner basically told us they don’t want our business because I tried to tell him to be a bit more patient and respectful to his customers. They have a better business bureau F rating for a reason and one star rating on Unilocal as well.
I heard from another customer that the guys there told him to get the F out of there store after he tried to complain. And cursed him out.
And another maaco franchise tried to warn me about how horrible they where and I should have listened.
STAY AWAY IF YOU KNOW WHATS GOOD FOR, TAKE YOUR BUSINESS TO SOMEONE THAT APPRECIATES IT.

Punctuality — ⁰⁄₅
Customer service ⁰⁄₅
Quality of work ⁰⁄₅

Worst experience EVER!!! Would never recommend them to anyone! Had my car’s front bumper repainted here about 6 mos. ago, and three months after the painted started to chip away. Took it back and Dan, the man «helping» us, told me that it was chipping off because I was driving the vehicle. What am I supposed to do with the vehicle, let it sit in my drivieway, or in the garage forever? They wouldn’t do anything for me instead Dan just became rude and spoke down to me like I was a moron. So, if you want a cheap job that will only last a few months then go see them, but if you want something that will last go somewhere else!!!

I first noticed the friendliness of the staff on my first visit in early July 2011 when I received an estimate on repairing and painting my bumper. Their bumper special and convenient location initially drew me in. After reading some reviews, though, I got nervous. When I finally brought my 2005 Toyota Sequoia in on Aug. 2, I told them that I wanted VIP treatment. They arranged for a great price on an Enterprise rental car, fixed my SUV in record time (1.5 days), and performed a great job. Time will tell how the paint job holds up, but it looks like new right now. Thanks, Maaco Tacoma.