La Quinta Inn & Suites Tacoma Seattle

Our family stayed in room 315 for one night. The lobby was newly revamped and looked very nice. Staff was friendly. We specifically looked for a hotel with a pool which this location advertised, but when we arrived, the pool was empty and under construction. Breakfast was lacking but better than nothing. It included Eggo waffles that you put in the toaster, muffins, fruit, oatmeal, and cereal.
The most disappointing part of our trip and this business was my wife left her emerald and diamond pendant necklace on the counter/​dresser by the tv. She called several times asking if the necklace was found and was told she’d receive a call back with follow up. Finally after three times of receiving no call backs over the span of 2 weeks, I (husband) had to call and be an @sshole over the phone to finally get a response. The response was the obvious expected response that no such jewelry was found. Visually it may have been tough to spot, but if they dusted or cleaned the surface of the main counter that people set their stuff on, it would have been right there. It’s a very sad outcome to our trip since that was a special piece of jewelry to my wife. The poor communication and lack of return calls was also very terrible business. We travel quite a bit, and now vow to not stay at any La Quinta again.

Missing jewelry, bad location, cheap breakfast
Well, I should have listened to all of the reviews before staying here. The location definitely isn’t the best. It’s right off the freeway with homeless people right on the corner, not close to any food, and somewhere you would definitely not want to be alone at night.
The breakfast was frozen waffles, oatmeal packets, pre-​packaged muffins, and canned fruit. Nothing fresh, not even bananas. We travel a lot, and I don’t expect a 5 star breakfast at La Quinta, but I have stayed at la quinta’s where there are fresh apples, oranges, or bananas, and fresh waffle mix or Greek yogurt. For over $ 100 a night and review sites that compare them to holiday inn’s and Marriott, I expect at least that.
The pool was under construction, which no one told us when booking. With kids, that’s one of the main reasons we choose a certain hotel.
And lastly, this could have been their saving grace, I left an expensive piece of jewelry on the TV dresser (I know, I should have know better), a place that would have been very noticeable if they are cleaning the rooms even minimally. After several weeks of phone tag, being put on hold, transferred, etc. I finally called back for the 3^rd time to be told that they didn’t have it. Big surprise. Had they told me that on the first phone call, maybe I could have believed it, but there was such a big deal made about it, that it seems a little shady.
Like I said, we travel a lot and stay in anywhere from 2 – 5 star hotels, motels, and cabins, and I have never had an experience like this one. Especially for the price. Go somewhere else.

Probably one of the worst hotels I have stayed at. The tables still had some sticky residue left on it. Even the menus they had in the room. I went downstairs and told them they moved me to a different room. I still wasn’t happy. These rooms are just gross. The carpet is disgusting. I wish I was able to get a refund but unfortunately I booked through Priceline and I was pretty much screwed I’m not even sure how this place even deserves three stars.

There was a ton of construction, not great breakfast choices, pool closed, and not in a great area. A little blown away at the pricepoint once I stayed there. Over 100 a night and really I’ve stayed at some Motel 6 that were in better shape, for a lot less than night. Was pretty disappointed about the stay

My experience with La quinta in general have been bad. From bed bugs to dirty carpets and rude staff, i must say i was very surprised with this hotel. As i am laying on my bed at the hotel I must admit that this la quinta is quite different from others. It is much cleaner and nicer. Staff are very friendly and rooms are much bigger than expected.
The whole hotel looks like is going through some renovations which is good. Rooms look very modern and even the elevators are fast. We had a problem with our AC and they were quick to send us to another room. Beds are clean and very comfortable.
The only problem I think is that it is close to the freeway and you constantly will hear cars and trucks passing by. Theres no way around that. If you can get over that, this place is great for you.

Very nice staff! The hotel is currently being upgraded. The hot breakfast is amazing! Had the Eggs Benedict both days and it was soooo good! Vivian greeted us at the dinning door and was such a pleasant waitress! Rooms were quiet and cozy. We will be back!

UNSAFE, INSIDE AND OUT!
The first night our friends SUV was stolen out of the parking lot (still not recovered) and a school bus was broken into and kids coats stolen. The second night a different SUV had its window broken out and their belongings stolen, they were parked in the first row in the parking lot, near the front door. That same night our other friends van was broken into and their kids electronics and wrestling bags stolen.
The La Quinta even had a «security guard» working both nights and they still did not provide a safe environment.
They were also remodeling in the lobby so there were noxious fumes from floor sealant, wallpaper adhesive and dust and debris from ripped up flooring. Half the lobby was unusable and the other half was almost as bad, the fumes and dust made it miserable, and there was no coffee or beverages provided in the lobby. Pam in the bar was demanding and rude.
The beds are doubles if you get a room with two beds, hardly enough room for 2 people in a bed, 3 half pillows per bed. There was a used crumpled tissue on the floor under our bedskirt when arrived, obviously not a deep cleaning and the rooms are old and outdated with dirty grout and dingy tub.
Terrible experience for many families and we will be staying elsewhere next year.

¹⁄₂₀ Reserved an executive king room on the first floor and was given a handicapped accessible room across from conference rooms. I was told it was the only room available. The conference rooms were noisy in the afternoon and again in the very early morning when the staff came in to clean up. The accessible room has no refrigerator or microwave. The carpet throughout the hotel is stained and loose in places. The floor in the vending machine area on the first floor was covered with trash and the pile grew higher. There was no way anyone could have approached one of the machines.
Groups of people congregate outside the doors to smoke and leave cigarette butts everywhere. The hotel is dog friendly but the trash can with a bag dispenser was full of beer bottles.
¹⁄₂₇ Again the room we reserved wasn’t available and they gave us a handicapped accessible room across from the conference rooms. The toilet didn’t work so they moved us to the second floor. The carpet in the elevator is filthy and quite loose. The carpet in the stairwell had been partially removed leaving debris everywhere.
²⁄₉
They are remodeling the lobby and had chipped out the tile floor. The plastic hanging from the ceiling couldn’t contain the dust. The clerk was wearing a mask. She did offer me one. You could smell and taste the dust in our second floor room. Only one elevator was working and there were workmen in the stairwell.
Food trays in the hall don’t get picked up — another contributor to the odors.
²⁄₁₆
The remodel continues. Our reservation for the first floor was on the 4^th floor. This week they had turned the water off in the afternoon. When it was turned on the faucets spewed a nasty orange-​brown liquid. The desk clerk found the water situation funny. It was too late to find another hotel so we bought bottled water and left at 4:00 AM.
Again only one elevator was working and the stairwell was blocked by workmen.
²⁄₂₃
The lobby is still under siege by contractors. The only room available was on the «newly remodeled» 7^th floor. The remodel consisted of new carpet, bathroom flooring and paint. They aren’t cleaned any better than the lower floors.
All the rooms smell of too much disinfectant and there is visible mold in the bathrooms and near the AC units. Vacuuming doesn’t seem to happen on a regular basis anywhere. Hair was left in the bathroom of the rooms we stayed in on ¹⁄₂₇ and ²⁄₁₆.
There are transients/​panhandlers in the parking lot and on the surrounding side walks. On the east side of the hotel you hear I-​5 noise and on the west side traffic and train noise.

Horrible experience. Called to book room, after seeing on website price of 79 dollars, was told 149. Was not told Hotel is under remodel. Lobby is dusty, no flooring. Was told they had indoor pool, outdoor pool only. Room was dirty. Hotel was noisy all night. Our room did not even have a fridge. Dangerous part of town. Rude staff. Don’t stay here.

The worse la Quinta we’ve ever been too. Beware drive past & stay at a different chain! The rooms were dirty & old. The continental breakfast was a joke there is no hot items just muffins & OJ. I am a rewards member checked in at 7am to be told the latest check out they can give me is noon. $ 100 for 5 hours stay? Decided to go down to the breakfast when we checked in & couldn’t even make myself eat any of it. No waffle makers just pre made waffles sitting out with flies on them to put into a toaster? Grabbed a cup filled with milk & the entire bottom busted out making a huge mess. Geez say yourself & don’t stay at a La Quinta in the state of Washington. Management must be different because the quality is completely missing Motel 6 would’ve been better. Sink in the room is plugged & gross stuff is coming back up. The window doesn’t shut geez this is just getting worse needed to stay two nights but just want to hurry & get out of here.

La Quinta is always a pleasant place to stay and reasonably priced

I have stayed here twice and same experience both times. The staff is Tacoma style friendly. The elevators and hallway carpets stink. The breakfast is at best two star and a pretty cheap continental. Decent cable channels, good Internet, bare minimum business center, and the beds are semi-​comfortable. There is nothing pleasant surrounding the hotel it is in the middle of an industrial area. As always, you get what you pay for.

The motel was situated next to I-​5 and the road noise was constant all night as a result. The room had a smell of overused disinfectant and stale cigarettes. The beds (doubles) were sagging in the middle and left me with back pain all night.
It got two stars because parking was free and I go a decent spot and breakfast was provided.

Be weary, and proactive in checking your bed area if you choose this place. I had to check out, and move to a different location. Staff was good, parking is plentiful, however, heavily lacks in cleanliness. Not recommended.

for $ 166 for ONE night… phone in room broken, box spring on one of the beds busted, lamp shade VERY dirty and had hair on it, walls were dirty and had a huge crack from ceiling to floor. No towels for pool we were offered hand towels. I can list more… a Motel 6 would of been better… we come to Tacoma often and will never stay here again

This is a very busy conference hotel. The rooms are ok and it is very difficult to cool down the rooms. The hotel appears way outdated. Also if your room is in the front part of the hotel there is very bad road noise.

Stayed one Saturday night. Single female with one old dog. Came in late (around 9:30 pm-​ish).
Parking was pretty bad… barely any spots left but I came in late and it looked like they had a conference or a party or something going on, so I took a spot in the back of the building and trekked up to the front with all my crap. The parking lot had a lot of transient’s sitting around. Two women were parking at the far right side end of the parking lot (if you faced the building), making beds for the night.
A welcoming committee of young black gentlemen (about 6 or 7 of them) smoking cigarettes in my face greeted me at the front door with inappropriate looks and smirks. The cigarettes were a great touch as I have asthma that is triggered by them… always amazing before a race to have to suck in that smoke. They were just standing there smoking… I am unsure if they were staying at the hotel or another group of transients or just block kids. Either way, they shouldn’t be allowed to block the doorways while having a smoke.
When I checked in, there were two people in front of me. The couple who was being helped had reserved a room type that they did not get or maybe they accidentally booked the wrong room… not sure but it took the front desk lady awhile to figure it out. The guy in front of me only need minor stuff.
I got my key and asked about the restaurant… since I was running in a race the next day, I was hoping to grab some pasta to carbo load. She said to hurry because they were closing soon.
I ordered food in the lounge (you cannot order in the restaurant beyond 9 pm) and the bartender seemed odd to me. At first I felt like she was a little cold but then got nice as time went on. Maybe she thought I was going to ask for a bunch of booze or stiff her on a tip… I did neither. I don’t drink and I definitely tip well. I ordered my food (pasta minus the chicken with veggies and bread)…she told me it would be 10 – 15 min, so I unloaded the car.
When I finally got to the room (right in front of the elevator), I realized that this was not the room I had booked.
#1: it was an ADA room. Normally, I do not mind but since I was running the next day, I really needed a hot bath but there is no bathtub. The bathroom has no delineation into the shower area… the floor is one with the bathroom and shower. It had a gross, almost yellow stained chair and one of those handicap shower heads. Great. (No offense, I just wanted a bath tub to soak in).
#2: I specifically needed a fridge for food and medication. No fridge. No microwave. I paid for a fridge and microwave and got neither.
It is now 10:00 pm. I pick up my food and there is yet another line at the front desk. The people at the front desk at the very moment were a family wanting to pay cash, didn’t have a credit card, etc. A mess basically. So, I went to my room and ate my food.
By the time I finish, it is late and I have to prep for the race. I decided to not complain until the AM to get a discount of some sort.
The room itself was dated and kind of gross. I rarely get the feeling to leave my socks or shoes on in hotel rooms, but this carpet was a little on the dirtier side.
The TV only had about 15 channels but again, not a big deal for me as I was tired and prepping for the next day.
The hotel put a surge protector by the bed next to the nightstand that looked like it was from the 1980’s…it had stains on it and was just in very poor taste to place it there.
Two lamps did not work.
The next day when I checked out, I told the lady what happened and when she checked my reservation against which room I had she said, «they were the same price anyway but I can try to take a little off.»
I don’t care if they were the same price… I reserved a room specifically with a tub and with a fridge to not waste medicine and food!
If the room I wanted was not available, I would not have chosen a handicap room… I would have gone to one of the other 4 La Quinta’s near Seattle for a room I wanted.
Nobody told me at check in that the room was switched for a specific reason… and telling me they were the same price doesn’t matter.
I was in a rush so she said she would email me the final bill. I glanced at it when I arrived at the race… I think I only got 5 – 10 $ off. Whoopty doopety doo.
Never returning.

Tired, dirty and in need of repair. Only one elevator works, the café and lounge are like a time warp to 1974 and the neighborhood is very industrial, grey and depressing. This place has passed it’s expiration and should be avoided.

So far there is little to be happy about staying here. This property is dated and in need of a renovation. Our first room smelled like a dog kennel and it felt like I had to beg for another room that was tolerable. The second room is in better shape but certainly not worth the upgrade fee added for changing rooms. Judging from the off white and spotted towels I hope housekeeping can pay closer attention to the laundering in the future.

Conveniently located a block off the interstate, staff is friendly and helpful.
Midway between the ferries and Seattle, their on-​site restaurante serves delicious meals, and their bar good drinks! Rooms are maticuously clean! When we travel, LaQuinta is only place we stay. Thank You LaQuinta. John & Julie K.