Goodwill

Poor customer service. I had a few questions and asked a sales associate for help and she seemed irritated that I stopped her. I’m not from the area, but happened to notice this location on the way home. The donation sign pointed to an emergency door. So we went inside and asked for help. We walked towards the back to find another sales associate and asked if we could drop off our donations to someone or somewhere. We were at the door where we could see the donation carts, but we were told to go outside and out back. Maybe she was having a bad day, I could definitely tell based on our short conversation. 3^rd attempt for help, we pull up to the donation place out back and we’re told that we couldn’t donate certain items. So I asked if I could use a trash can or dumpster. We were told no. Fair enough.
I understand that there are rules and processes. I will just avoid making an effort to donate to this location if I’m ever in similar circumstances to donate. Just a disappointing and overall bad experience for the rudeness.

Poor customer service. I’ve recently gotten injured and have to use a wheelchair. I called them to see if they have a medical assistance device that I’m looking for. They were unwilling to check the floors to see and expected me to come down there myself to look. This person has obviously not ever been confined to a wheelchair and has no idea how difficult it can be to get around. No understanding or compassion.

I was looking for another used Korean workbook and found one for only $ 1.99! (Ewha Korean Workbook 1 – 1) Seek and you shall find. The book prices are more expensive than from library book sales, but still worth checking out. No refunds or exchanges on books though, so be careful. I always try to look at the books, board games, and electronics when I come to Goodwill. You’ll usually find a bunch of cookbooks, Twilight and other young adult books, Scene It DVD games, Monopoly, etc. Sometimes they have sales, so check out their calendar.

This goodwill is OUTRAGEOUSLY overpriced. We have been trying to find a used couch. Every couch they had ranged from 200 – 400 dollars. These are old couches, 1990s by the look of them. They were worth 50.00 at most. They seem to think they are an antique store. This is goodwill, you get everything DONATED to you, charging that much is disgusting. I’m guessing barley any of that actually goes to charity.

While I have found some cool stuff at this Goodwill, I have a few gripes. The manager, Michele, has been very rude to me and other customers in the past. She is really never in the mood to help or answer questions. It’s really like pulling teeth asking her to price items without a tag. She’ll mumble something while she is walking away and expect you to understand. The pricing on the furniture is another problem. Many times you’ll see an item for sale and it’ll have an ebay or online listing for the same item taped to it as if to say, «Here’s what someone wants for it online, so this is what we are charging.» Just because someone is asking that amount on the internet, doesn’t mean that’s what it’s worth. One time I saw a «mint condition mid century dining table» for sale at this location. Well not only was it not tall enough to be a dining table, but it wasn’t midcentury and it was made of formica. They wanted $ 300 for it. Last I saw it was still there for $ 70.

I frequent this goodwill often and they have a good selection of clothes, baby girl clothes especially. and shoes are pretty good to find here as well, but some are overpriced (like $ 19.99). And occasionally they get some decent furniture pieces, but it seems like they are a bit pricier at this goodwill for certain things than others, specifically on household décor/​picture frames etc. But the store is pretty clean and organized. Staff is very nice. There is a white gentleman who works in the back and deals with donations and pickups and he is very friendly and helpful.

Definitely the horrible experience I ever had, I believe that Goodwill is a great company just because their philosophy about create jobs but today I went to this store to purchase a microwave, I already knew that the microwave dish was missing but I decide to buy it any way, it was a red sticker with any discount or something like that. I get home and tried to tested and guess what didn’t work, the receipt? I just throw it away I had no intention to return it but I went back to the store and spoke with the manager she was ok to accept the exchange without the receipt because she inspect the microwave when I bought it couple hours ago and she said she remember me so I went to see if there was another to get the exchange but she came to me and said I cant accept it because I remember it was a yellow sticker and I also remember that there was a plate inside, really? what a bat memry, I felt very bad and angry when she said that, she suggested that I change the stiker and I also steal the microwave dish. I told her to check the security system and to look into the system and I wanted her to apologize. I no longer cared microwave, just wanted to be treated with dignity. but she said she was the manager for five years and was not interested in my arguments. at the end I’m sure she found the information on the computer but did not have the moral courage to accept it. I asked her for her bussiness card but she doesn’t care. I Let her the non working microwave with a red sticker on it and without dish and I left the store.

This barely qualifies as a thrift store. Most of the clothes and linens are new. Even the used things are priced like new, so there is no advantage to buying here over Wal-​Mart. Toys and Furniture are really the only things that actually are second hand, and priced accordingly.

Goodwill is getting really pricey for me but beside that I used to like not love coming to this Goodwill bc at least they color code the furniture so that you can good deals on them as well. I went there a while back and my husband spotted a big beautiful mirror something he knew I was searching for but could never afford and the original price was 49.99 but since it was green tag day and it was marked green that meant it would of only been a dollar and some change. So we looked for a store clerk just to double check and no one was available except the cashier so we made a plan my husband goes to the cashier and asks if that mirror was really 1.79 or something and I would guard the mirror. After 5 mins or what felt like forever I go to my husband and he’s next in line and he’s asks about the mirror the lady was like I’m not sure it might be an error but I can check for you. We walk to the back and two ladies talking about this would be a cute project and start grabbing the mirror I tell the store clerk that’s the one and she’s like oh it’s too late but yea that’s a dollar. I immediately ran out bc knowing myself i was going to explode and curse all of them out. Instead I cursed my car out slammed the doors lmfao smh moral of the story is… If they had more workers I would of gotten that mirror.

All together this is a nice clean store. However, price wise! Wow way over priced. 20 dollars for a pair of chucks missing shoes laces I think not. I love good will, but the prices are just too much. This is more then the Seattle goodwills.

Ran into a couple of spiders while looking through the clothes here for my new job. Eeek!

This is the store whose sign you always see just a minute too late when you’re headed south on I-​5, so we usually end up going to this store when we’re headed back to Seattle at the end of a weekend trip. So maybe I’m underwhelmed by it because I only go there when I’m grumpy, bloated on junk food, and ready to be home?
The South Tacoma store is charmingly located next to a Hustler store, and it seems pretty large when you walk in. But each individual department is fairly small and some are hardly even represented (on this last visit, office supplies consisted of a single endcap, and I didn’t even see beauty products anywhere). The book section and kids’ section are also pretty limited.
On the plus side, the store is clean and seems well-​maintained. We were there for the Memorial Day sale and other than the usual sale chaos that you’d expect, it was well organized and things were displayed or hung neatly. The prices are reasonable, like all Goodwills, and they have the colored tag discounts and holiday sales.
If you’re heading back to Seattle and want to hit one last thrift store on the way, this isn’t a bad one, but probably not worth turning around and going out of your way for.

You never can tell what you’re in for when it comes to Goodwill shopping, but this one is worth the time.
The store is large and open with wide, well-​marked aisles. The selection of kid clothes was great, as are the prices of course. I was also interested to see that there was a large selection of formal gowns. I’ll definitely be coming back to check those out.
I love Goodwill shopping in general, but the cleanliness and overall layout of the store made shopping here genuinely pleasant.

All right GW I will give you another star and a half, so basically 2 more stars. I think I was right before that the store was kinda crappy since it was grand opening. Now that things have quieted down, I can see that you are increasing your selection. There still are a lot of videos for me to peruse. But you’ve added a lot of furniture and small electronics. The men’s clothes section still is meager and unimpressive. So I will keep it at 3.5 stars for now.