Sam’s Club

I’ve been coming here for several years and it’s fine if you just want to shop and leave but if you want to buy food (pizza, hotdogs, etc you have to wait in an amazingly long line. I have a small child and she likes to eat as we go through the store so I’ve started driving to the one in Santa Clarita because you don’t have to wait 30 minutes for a hot dog.

Today 4÷6÷16 8:27pm I ordered a slice of pizza & a churro, pizza was fine but the CHURRO!!! The churro was awful it had a burn flavor to it every single bit I took I asked the cashier at the moment if she could replace my churro with another one but her reply was «no sorry we’re close». I understand that there close that’s fine but she could of at least given me a refund or some type of Credit but she didn’t so today 4÷6÷16 Sam’s Club did bad

I had been looking around for my wedding cake for months and I just absolutely thought that the prices many bakers were quoting me was ridiculous! All I wanted was either a 2 tier or 3 tier simple cake for the cake cutting ceremony because we really wanted a dessert table. I asked my now mother-​in-​law if she could bake the cake and she was extremely excited and felt very honored to help us out, the only caveat, she was traveling here from Michigan and staying at a hotel close to the venue. Anyhow, long story short, she suggested checking out Sams Club and trying out their cupcakes to see if I liked the taste. I must say, the team of bakers at this location are awesome! They really know how to make a delicious baked good! The cake was most and not too sweet! We ended it ordering a 3-​tier cake and 2 sheet cakes! Deliciousness and our guest went back for seconds!
I’ll definitely be picking up cakes from here again!!!

This is the nearest Sam’s Club to me. I thought it would be really tiny since the Wal-​Mart in Porter Ranch is a tenth of the size of the one back East. My prediction was wrong. This is a really nice Sam’s Club & is as big as the one back East. Great location. Very convenient to get to from the 210 & 118.

I went and purchase a necklace from one of your vendors, (all about the accessories) and the lady told me it was silver, and it wasn’t silver. I have marks on my neck from it, and I cant get it off. This is ridiculous, I cant even go to work without wearing a turtleneck, because its so bad. Freaking costume jewelry is what this is!

This is the closest Sam’s club to us. It is ALWAYS crowded. I am always displeased with the crowd when we shop there. The tire section is always crowded also. It always takes about 1 – 2 hours just to get my tires rotated. We were very disappointed when we ordered pizzas too. They put about half the toppings than what you would get if you buy a slice there. I work in Chino twice a week and the Sam’s Club there is a lot better and less crowded.

One of the great things about Sylmar is that the city is far out in the Valley and VERY far from the inner city of Los Angeles. Which in turn keeps crowds away from this particular Sam’s Club.
See, people in the Valley are creatures of habit meaning that they don’t like to do anything out of what they ordinarily do every day. Which includes driving too far, switching the stores or businesses they like to go to, or spending extra dough on gas.
The main reasons why I LOVE the Sam’s Club in Sylmar is because there are NO CROWDS and they have a wider and more diverse selection of items for my house (or any house for that matter) than Costco does.
It takes forever on the bus (four buses even though I live in the Valley) to get to this Sam’s Club but it’s worth it! No crowds and so much delicious food in bulk at this store. That’s like heaven to me.
I really have no complaints about this store. The cashiers are helpful even though they have a lot of work to do. Most times when you go to stores around Los Angeles County, young employees (between the ages of 17 to about 24) have attitudes or want to hurry and get you out of the store. But you won’t get a stank attitude or a hurry-​up mentality out of the young workers at this branch.
And trust me, most of the work force at this particular Sam’s Club are young people. I hardly ever see any people working here over the age of 21 unless they are entrance greeters, those in the shipping and receiving department, or card membership renewal people.
Nothing wrong with having a predominately young workforce, it aint against the law.

I’m so disappointed in a business that has been around since I was child, that refuses to close an account because THEIR employees made a clerical mistake by placing the wrong person as the primary cardholder and FAILED to tell anyone who the primary holder of the card was. So after being loyal customers we have to suffer because of some mistake your employee made. We trust that you should be competent in your job, but clearly that’s not the case here. It shouldn’t be our responsibility to make sure that the job is done right. Now, because their dumb mistakes they will not do anything to remedy the situation. Being owned by Walmart no wonder your philosophy is profit and not customer care. I’d be better off shopping at Costco.
Therefore, I will be telling 8 of my friends not shop here, and they in turn will tell 8 of their friends and so on and so forth, which will result with at least 250+ potential customers that will never happen. Why? because according to the rule of marketing when only ONE person has a bad experience, that can result as a greater loss to a company. So thank you Sam’s Club for caring about your customers, because clearly that’s how your philosophy works. I will never shop with you again, and I will be sure to spread the word that your only orientation is profit.
And to quote your member service policy «We offer a 100% satisfaction guarantee on your Membership or your money back» I guess that doesn’t apply to our family does it?

Sams is usually on of our favorite places to shop. The Saturday before Easter we went shopping however the whole store smelled like raw sewage. We were in the meat department and had to leave because the smell was making us sick. When we asked the cashier what was going on she said its a sewer problem they can’t find. We left with very little in our cart and went to Costco. I hope they figure it out.
UPDATE: they fixed the issue and all is better. Thank you Sams for listening!

In all honesty I hate coming here or Costco. As soon as I step through the doors I know I’m going to spend a minimum of $ 150 on 4 items.
All kidding aside, I enjoy all Sam’s Clubs more than Costco for one huge reason… they have far less crowds! The pricing, layout and items are all similar. They also have some darn good pizza slices for $ 2 and hot dog combo for $ 2.50. Oh, and let’s not forget that they also have the massive TV’s places conveniently at the entrance where everyone stares at them wondering if they really need a 90′ inch TV or not.
Why not a 4 star or higher? The employees need some help in their customer service delivery. For the most part they can oftentimes be rude and downright unhelpful.
Just a tip, if you go here to shop on Saturday or Sunday they have the most free samples for you to try.
Go get yo club on!
Cheers!

My husband an I went to the tire shop because we needed tires ASAP.
first a guy comes up to us and says «yeah» my huny asks do u have so and so brand his first response was «ugh why do u want that» so he walks away and another guy comes and says we only Have 2 tires and then another guy comes and says we have none that brand. My huny asks the other guy just said you have 2.
They were so rude and just had an off mood and not consistent just bad bad bad!!!

Just got Bayer low dose aspirin 400 Enteric coated tablets.
They are expired as of ¹⁄₁₄
They need to be more carefull at the farmacy.

I love it. It’s the only place that has a giant bad of Dunkin Donuts coffee lol. It’s not the only reason I like it but it’s a huge plus for me. The deals great and always sending flyers about the next best deal coming out. I am there at least 3 times a month. Good deals, great products yep I’m a FAN!!!

There’s not much I can write about a Sam’s Club. The bakery items are good for large parties & I like to get smart water here in bulk for home. Next time however I won’t be eating at the little food place in the front. I watched them place fresh pizza’s from the oven on dirty pizza trays in the warming display. I don’t know why but that kind of grossed me out.

(FOOD COURT) PIZZA Is the Sh… Fresh, loaded with cheese. Pretzels are usually out of oven and 99cents. Come on !! I just wish it was open later … =)

Every time I come here I get an angry check out lady.
Last time I went the check out lady snatched my card from me, said VERY LOUDLY, «THIS CARD IS STOLEN» and escorted me to customer service. Customer service was rude, but thoroughly confused because it was MY card and scanned just fine. I had to wait through line all over again.
My membership was due to expire the next day and I had a very heavy large item that I had wheeled to the counter. The woman made me lift it and put it up on the belt to scan, and after scanning all of my purchases, told me that it would only let her continue if I renewed my membership right then, which I could not afford. She screeched at me to lift this 75+ pound greenhouse and put it back onto a cart and made me leave. As I was lifting the greenhouse she was yapping about how people are too cheap to renew. I left it on the floor and walked out as she skirted after me shaking a receipt and badmouthing me.
THANK YOU WALMART. AMERICA LOVES YOU.

There isn’t much difference between this and any other Sam’s Club location I’ve been to.
It’s a pay-​to-​play discount shopping club. You purchase a year-​long membership so that you can shop for bulk items at a discounted rate.
Most items are sold in bulk. Some things are not, like bananas and gallons of milk.
Some things are good and readily available. Some things you have to go to Costco to find.
Customer service is hit and miss. Sometimes you’ll find a person who knows their stuff, and other times you’ll run into an employee who has English language barriers.
If you’ve never been to a store like this, try it out. They offer refunds on their membership if you aren’t satisfied.
Also, you can only use your debit card, or I think a Discover Card. There are certain cards they won’t accept I’m not 100% sure which ones though.

Today I came to make a payment and it’s pretty fast!!! But today at 6:42 in the pm some asshole didn’t help me he I think looked right at me and still didn’t say I’m ready to help you or next in line he just looked and them he walked away be for helping me Gregory was the assholes name what a dick!!! So mad at the service here!!!

I think Costco and Sams Club are like rivals, kinda like USC and UCLA, youre either a fan of one or the other. So a friend took me here to check them out to compare to Costco and wanted me to join because she got something out of it, i forgot what she got.
Ive been A Costco member for over a decade mind you. Since i live in van nuys, theres a Costco near by and driving to other cities or even states, i see waaaay more Coatcos over Sams Club. I guss they are pretty much the same, Sams Club had a few things ive never seen at Costco and vise versa. I believe the prices are roughly the same. Sams Club felt alittle smaller amd definately less crowded on a satuday afternoon.
The checkout process was way easier and smoothier at Sams. There are a few keys Kirkland (Costcos Brand) items i buy all the time. If Sams Club had their own brands of these items (vitawaters, chips and cheese).id be happy but i didnt see them. The parking at this Sams Club is a nightmare cause their are a dozen stores in the parking lot including a Home Depot, where a dozen day laborers block your path, and a millon hispanic drivers that can barely drive. I know Costco lots are insane but this parking lot was horrible. My final verdict is this… ill stick with Costco. This Sams Club wasnt bad but no thanks.

This place is just like Costco minus the ridic lines and the cray parking. I haven’t tried their pizza, but I know its cheaper than Costco’s pizza. Also they have wonderful decorated birthday cakes for great prices.