Gwinnett Urgent Care

The staff and doctors here are very knowledgeable and nice. I came in with an extreme headache from a nerve issue in my head. He knew exactly what was going on and did everything he could to help control the pain. The nurse and the doctor were both very understanding and so nice in helping me. I would recommend this place to anyone that needs care outside of their regular doctor.

There is nothing urgent about the so called urgent care. The wait time says 9 Mins and we were attended in 45 mins. The whole process took 2 hours with long intervals between the visits by RNs.

I am so thankful to have such a fine urgent care near me. I have been in several times and have been treated promptly. They are very thorough. With flu, viruses, and sinus infections, they got me back on my feet quickly. I’ve had a couple of falls so they did xrays, but what really impressed me was although I fell on my side and hurt my knee, the nurse did xrays of my hip as well because she explained Dr. Perry knows that sometimes what seems like a hurt knee is really a broken hip. Who knew but I appreciated the extra care. They never make you feel bad for coming in for minor things either. Gwinnett Urgent Care is now my «go to» for health care. The front office/​reception staff isn’t the most friendly bunch, but overlook that because you will get top notch care once you get to a nurse or PA.

Let me tell you about my amazing experience. I have asthma (chronic condition). I have been sick for weeks due to the weather. I had a flair-​up because of stress over the weekend. I don’t have health insurance right now and I know what medicine i needed. So on Sunday morning I used the TELEMEDICINE service. Let me tell you… this is perfect! I did it on my ipad. Only $ 50 and got my prescription in 5 minutes. Mandy, Will and Christine were professional and considerate. These medical professionals actually care! I almost cried… Seriously, don’t be afraid of online health care (telemedicine). I recommend these guys! I worked for a telemedicine company for 2 years and they sucked. If they were anything like Gwinnett Urgent Care they might actually be in business. Mandy (PA) said if I don’t feel better in 7 days come in and see her. I felt better within the hour once I got the inhaler I needed. Thanks Gwinnett Urgent Care.
Love Always,
Your First Telemedicine Patient :)

I loved this place from the moment we walked in. They are so kind. I have been to other urgent care places where the staff and building feel very cold and unwelcoming but here they really make your experience as welcoming and pleasurable as possible. I went in with back pain so bad I couldn’t even stand and they were so nice and accommodating.

I came here because I had a minor work injury. What a clean and professional facility! The front office staff and the nurse were friendly and efficient. The doctor was very kind and explained what my issue was in very clear language. I’m going to see if this medical facility is on my health insurance plan. Also — they play good music — mellow 70’s rock.

Excellent care — had to come three times with upper respiratory and was seen in less than 5 minutes and given meds and advice. I have taken my daughter and mom here in the last month with great service. They treat symptoms aggressively and want the best for the patient. Would come here in a second instead of my primary physician

AVOID at all costs. The front office is only concerned with what time they can get out of there, and if it looks like you may delay that exit time, they will turn you away. The ONLY thing they did right last night was refuse to attend to my wound and send me to PEACHTREE IMMEDIATE CARE, 3425 Buford Dr. Peachtree was awesome and I highly recommend them. They were professional, polite, and stitched me up quickly! Go to Peachtree instead.

Urgent care is very efficient in handling patients. The PA’s and Dr. Are very thoughtful and thorough in their diagnosis.

Went on a Saturday around 12p. I waited for about 20 min the waiting room to be seen. Once I was taken back though I was seen right away, and they were very understanding of my reason for coming in. I would recommend this urgent care if you live in the area.

Dr. Perry and his staff are awesome! I have been going to this walk in Urgent Care facility in Suwanee for 7 years now. They are friendly and efficient and get me feeling better quickly. I love that they now also have an onsite pharmacy. No more waiting in line at my local drug store when I’m not feeling well… hurray!
Thank you, Therese F.

Considering the nature of their business, it’s at least a relieving visit with Dr. Perry and the staff at Gwinnett Urgent Care. They’re friendly, consistent, and very good at what they do. We moved to Winder from Suwanee several years ago and pass several clinics/​doctors to see the group when we’re under the weather. We don’t even bat an eye because of how great their receptionists, medical assistants, and doctors on staff are.
Also, it’s 5:00 here regardless to what time you come with Jimmy Buffet playing all day. Love it.

This office is wonderful. My family never gets sick during normal «doctors office» hours. The wait has never been that long. The staff & doctors are very caring.

This is the go-​to if you’ve got a bad cold or sinus infection. They’ll hit you hard with meds and you’ll feel better pretty fast! My first visit wasn’t good, as the front desk staff was neither warm nor helpful. However, it seems they’re trying now because the last few times I went they were very pleasant and helpful! Good on you! The nurses we’ve had lately are really nice and capable. Once you get in, it doesn’t take long.

nothing to complain
waiting line is relatively long.

Dr Perry and staff were very thorough in their explanation. Made me feel better about my situation and educated me in the process.

My favorite urgent care! Both times I’ve been here I’ve had great doctors and quick and correct diagnoses. I also got my stitches done here and the doctor made sure to answer all my questions and accommodate everything for a trip I was planning to take a few days later. The therapy dogs are total cuties and really do help your nerves. The stitch removal was also quick and free!
It can get pricey, but worth the money in my opinion.
The reason they’ve lost a star is because of the front desk staff. They are very dismissive and/​or rude. They rarely ever smile, and talk to you as little as possible. Besides that, I love having this place as an option for urgent care.

The only reason I am giving it two stars is because it’s fairly easy to get in and out. The only reason I go is because I pass right by it on my way home. And they have a steroid shot that knocks sinus infections and things like that out.
Cons:
— I never get to see the real doctor. Just the PA or NA.
— One of the nurse practicioners ripped my fingernail off one time. Horrendous experience.
— The front desk staff are the rudest most dismissive people I’ve ever met. I just can’t stand them. It’s like they don’t want people to come in. They are the least friendly people in the room. Patients are more friendly to them than they are to the patients.
If you have any where else you can go, go there! Unless you can walk here from your house/​office.

I didn’t appreciate how the doctor or pa asked me to get an imaging test of my leg and ordered the test, then once results came back they did not call with my imaging results, I had to call them a number of times. I felt as though I had to hunt them down to give me the results and then for the treatment after the imaging, they suggested I go to my primary care or I could come there. I just felt as though they should have offered to treat me not push me off on my PCP.
I had some other concerns such as alternative treatment options which I felt were not directly addressed when i asked them and it was always the nurse relaying information back and forth between the PA and I. She seemed rushed and not as caring as the PA had been.
The impression i got was they didn’t seem too eager to finish what they had started after they referred me to get imaging done, then promised to treat thereafter.
This changed my views of them, its as though they got my money from the initial visit and then I became less important once it was time to actually treat me.
They are worth a visit and I probably will give them another chance but will definitely ask to speak with the PA or Dr. Only for test results, diagnosis and treatment options.

I had to visit this location for some x-​rays due to a major car accident. The staff was professional & friendly. The waiting area is inviting and clean. I found this location off the internet and was happy to know there’s a local urgent care for future reference. Hopefully I won’t ever need to visit them again but if need be, I highly recommend this location.