BJ’s Restaurant & Brewhouse

Was going to dine here for the 1^st time… guess that didn’t work out. Every open table in the bar area was dirty and needed bussing. Bartender told us we can sit anywhere. Told him every place was dirty including the bar seats in front of him. His response «I CAN’T come out there. Buddy you could have responded that you would get someone to clean them or take initiative and clean the bar in front of you so we would stay. Goodbye BJs!

Great food and service! :) We go here a few times a month, mostly at lunch time. We enjoy their lunch specials a lot!

One patty of a double burger undercooked rather dramatically, other medium. string cut French fries greasy. Got the meal for free as I only ate what was minimally appetizing. Server got the write off without my asking for it. Gave her a good tip.

Eh… no thanks. Tried it once, will not return. Not sure if it was the ghetto waitress face timing with a male friend (who can see everything) in the women’s restroom while refilling toilet paper and paper towels and talking loudly about Nicki Minaj lyrics or the overly doughy mediocre pizza or a combination of both. Will not be returning nor will I be recommending this place to anyone I care about.

Been here and hour and 20 minutes and still have not gotten my food. Worst service ever.

Friendly service but ordered the ribeye rare to medium rare and received a well done steak, not even close to medium. The waitress was more than happy to send it back but at that point I just ate it.

This is a chain restaurant that succeeds where many fail. Which is in creating a casual dining experience pleasing to just about anyone with reasonable expectations. Foodies might find it pedestrian. But, the rest of us can enjoy a mid-​week meal here with friends or family. Great craft beer selection. And a varied menu. Spacious dining area with good distance from other tables. Service is decent. Typical entry level wait staff. I dig it. Good for the ‘burbs.

They never let us down. It’s just consistently good food.
My bison burger was served a little pink– as it should be. Many restaurants just can’t master «medium rare». I had the ahi tuna salad on a visit earlier this week and it was also perfectly cooked.
The waiters switch around during each visit, but they take the time needed at our table before dashing away.
So many restaurants are just disappointing and I get better quality food if I cook it myself. This is an exception– it’s worth my hard earned money when we do occasionally eat out.

I happened to come upon this establishment on the reccomendation and of a fellow bartender. This was my first visit and it was at the bar manned by a very capable and friendly bartender named Scotty. So I’m aware BJs is a chain from CA but that doesn’t mean they can’t excell at what they do and it’s obvious they do their own thing and do it well. BEER and PIZZA!!! They take it seriously here whether it’s brewing their own craft beer, offering the best local options or customizing your own deep dish pizza. On Scotty’s recomendation, my lovely companion and I both agreed we had the best IPA we ever had in St. Arnolds double ipa Endeavor. Creamy, strong, and well bodied. Decadent! Speaking of, we also dined on root beer ribs (fell off the bone), buffalo wings (solid), and bj classic pizza thin crust style (very good). The bar and overall décor of the restaurant is comfortable and you can tell they put effort and allot of money in the design. Prices aren’t bad either. I was a little surprised the other reviews were all over the place but I can only detail my experience. Fun environment, great service, clever tv screens, superior bar food and great beer sum up my BJ’s experience. Keep it up guys!

My boyfriend and I have been here around 6 times. The food here is amazing every time. My boyfriend always tries something different! I, however, always go for the soup/​salad combo, with my soup being in a bread bowl. The first time I ordered it, they brought out my salad with my soup, about 10 – 15 minutes before my boyfriends entrée. Even though I made it clear the soup was my entrée. I asked 2 questions, (politely) 1. Why did my salad come out with my soup? And 2. Why did my entrée come out before my boyfriends? The server apologized and said it was a mistake. I waited until my boyfriend got his food and then ate (amazing food of course)
The last time I got this soup/​salad combo, last Sunday night (oct. 4^th) the same thing happened. Maybe it’s just their thing to send out one persons entrée before the other, and with an appetizer (the salad) however, since the first time my server told me it was a mistake, I kindly told the food runner «oh I didn’t know they would come out at the same time, I thought the salad would come out first!» And the food runner was very snotty and said «THEY’RE SUPPOSED TO COME OUT TOGETHER!!!» And sped off. Such a jerk. Again, I waited to eat my food until my boyfriend got his. The server heard me talking about the situation and understood why I was confused and said he didn’t know why the establishment did things that way. I honestly have never seen another place that doesn’t 1. Serve the salad first and 2. Serve all the entrees together… although the server was nice, it took 10 minutes to get greeted, another 5 for drinks, and a very long time to get the bill. Service is always very crappy, every single time we have gone.
In short, while the food is here always amazing, the service needs major improvement. Hostesses don’t smile, look bored and like they hate their jobs. Servers are very inattentive and I often see them standing around chatting and flirting with each other. Food runners are rude and snippy, when no one freaking told me that their soup and salad comes out TOGETHER and before every other entrée! Boo

Gave em a third chance. After waiting 45+ minutes for two small pizzas, salad, soup, hamburger and chicken sandwich we finally received part of our order. Hamburger resembled a nice charred piece of oak except harder than oak. Chicken sandwich and sales were MIA. The place was not busy and when I asked for the manager he was less than capable of handling an unhappy customer. Not that I was obnoxious or rude. «All I can do is apologize, I didn’t know there was a problem.» Jaci was sweet but didn’t keep an eye on our table very well.

I mainly give the restaurant the lowest score for go orders. If you sit and eat– it’s a great place. This is the second time that I have ordered carry out and the same girl continues to get the order wrong. Never order to go whether on the phone or in the restaurant. She has screwed it up both times with very simple orders from the menu. I have talked to the manager the first time, and was unimpressed. I even had the girl repeat my order.
Basically, never go there for to go. You and your family will be upset when you get home.

I keep missing my favorite server Patrick
I’ll have to try this coming week, besides the great wait staff the food is always great seared tuna salad +++

Good food and great beers! Pizza and salads are delicious. Service is good and they are well managed. Had an issue with my drink and they immediately resolved. I can’t think of a bad food or service experience there.
It is casual and family friendly restaurant.

Tried this place three times before leaving a review. Really wanted to like it because they have their own beer on tap and (should) have good happy hour specials. After my experience tonight, I’ll never go back.
All three times I had horrible service. The servers themselves weren’t bad, they were just very overloaded. Two servers for an entire bar full of people?!
Two times I went during happy hour for the specials and sat in the bar at a table. Both times I didn’t receive happy hour prices. Tonight I requested my bill be adjusted and when he brought it back, only two of three items were corrected. Rather than wait another 10 minutes for the server to come back, I just paid and left — feeling ripped off since I’d gone there just for their specials.
Why bother have a happy hour if the patron will leave less happy than when they came in?!
Pros: Food is decent for a chain. Servers were always pleasant, just way too many tables. Clean environment. Good beer selection.
Cons: 20 minutes from the time we sat down to even see a server is ridiculous. The food arrived before my drink order! Plates were never cleared from the table on any of my three visit. Messed up bills on two of my three visits. It shouldn’t take 90 minutes for a beer and an appetizer on a Wednesday night.
They lost a customer. Too many other places to eat in Austin to patronize a restaurant with bad service that doesn’t honor specials.

Terrible service.
I came into BJ’s on friday around 5pm and sat at the bar. The bartender seen me, cleaned my area, then gave me a coaster. Then he walked away and started chatting with the other people sitting at the bar while refilling their drinks. He never came back to take my drink order. Then shortly after there were two female servers chatting away right next to me. I was not going to stand for horrible service so I just walked out. It was really slow, a lot of servers were on but the service was just terrible. Someone really needs to do something about this.

Bjs is a good chain restaurant that has a few options that I can eat. I tend to stay with the ol’ trusty baked tator and salad (w/​egg) combo. My husband eats some chicken salad thing? The food is in the same realm as Chili’s, but much cleaner and better. I generally don’t do chain restaurants, but I can’t seem to find my combo at any mom and pop Austin place. The staff have always been nice, the place is clean and they have a nice bar too. They are open very late and so I definitely like that! So if I get a hankering for my combo w a tea after shopping at Kohls or DSW, I will definitely be back. :)
Oh yeah they have meals that run from $ 7.95-$ 12.95. also under their «light» section it tells you the amount of calories in your meal. Which I really LOVE, because a lot of these chain resturants hide 1000 calories easily in their food.

I really liked this place. I’m not sure why people seem to dislike it so much. We didn’t have a bad experience here. My husband and I went on a Saturday night around 6:30/7 and there was no wait. We were seated right away and our server was there immediately. We started with the Santa Fe Spring Rolls which were very good. I liked both dipping sauces it came with, but favored the Santa Fe dressing over the avocado cream sauce. The outside crust was crispy and flaky. They were greasy, but it’s a fried roll, it’s supposed to be! I ordered the Mediterranean chicken pita tacos. I enjoyed these. I ate one whole taco and the other I just ate the inside. I wasn’t a fan of the grains that came as a side. It wasn’t that they were bad, I just don’t like stuff like that. My husband got the Hickory brisket and bacon burger. Talk about a meat lovers dream and heart attack. It was a patty, bacon and brisket with cheese on it. He absolutely enjoyed it! He said it was one of the better burgers he has had in a long time. He ordered the wedge fries with it. I ate those off this plate ;) We both liked them, it’s a wedge fry, what’s not to like. I always like the seasoning on wedge fries. This place has such a large menu, it’s overwhelming what to order. I can’t wait to go back and try some different items.

BJs is always a great option for the family because it has very varied, good quality food and reasonable prices.
We have tried the pizza, pasta, salmon, burgers, meats, appetizers and other plates. The food quality and taste goes from pretty good to great with a few awesome s. because of the variety of their menu, everyone gets whatever they wants.
The place is nicely decorated and service has always been great. they have a full bar and also accommodate larger groups.
BJs has a good selection of beers, with one or two seasonal beers that change every month or two.
For dessert, the pizookies are to die for. Seriously. Make room.

I’m guessing this is a chain, and that’s okay. The interior is HUGE and there’s plenty of parking in the shopping plaza, so this is an excellent choice for a group. I didn’t see anyone wait more than 5 minutes for a table on a busy Friday night. The food is reasonably priced and similar to what you might find at Applebees.
BJ’s has a pretty comprehensive cocktail list as well. My strawberry lemonade was a little sugary for me, but there’s definitely something for everyone. The appetizer sampler is gigantic and can easily be shared with 4 – 6 people. My husband liked his burger, and we were in and out in 45 minutes. Not bad at all.