Super Quality Cleaner

I’m upset about a very rude experience I had today. I raced against traffic to reach the store right before closing. The lady was there and saw me pull in. She closed up regardless and refused to take my dry cleaning despite my requests for consideration. This person lacks basic empathy and considering I’ve been giving my business to this place for 4 years now, and I’ve cut them some slack when they ruined a shirt or two. it really pissed me off. I’m never going back.

$ 15 minimum charge for credit card. I had a bill that was $ 12 and they would not make an exception for me.
I told them that it is against Visa policy to impose a min charge greater than $ 10. I have reported this merchant to Visa and will be taking my business elsewhere

My husband brought a shirt in that had just one tiny stain that can easily be cleaned with soap /​water — and decided to just have the entire shirt cleaned. When we asked the lady to help us to take that stain out — the lady replied — oh no we cant do that its very difficult. We were pretty surprised at her answer and suggested to her to use just a tiny bit of water or soap to clean. She said no. We decided to just show her right in front of her– I had a water bottle in my car and we used some water and with a tissue we rubbed the tiny spot in front of her and said see! There was 2 other people behind me who also saw and were probably there to drop off clothes and they too decided to leave too.

The owner is very diligent and honest. She has very good attention to detail. She is very organized and provides quality service. I am very
Happy with them, I can trust her to do the right thing every time.

Awful. I gave them fresh washed shirts to press only.
They kinda don’t do press only but have to wash it again. Okay.
I got back stained shirt all wrinkled and the wrinkles are ironed down.

This place is outstanding! They performed a great service under a short time for my alterations and dry cleaning! Highly recommend them for alteration needs, especially for prom!

I’ve had two dresses altered here and I was very happy with both! The first was a long gown that had multiple layers that needed to be hemmed. The woman working took her time to pin each layer to make sure it was perfect. I needed this one fast and I got it in time for my event.
The second dress I had hemmed and taken in. There were no issues at all and the process was fast. I would go here for more alterations. It’s convenient and not too expensive. The woman working also charges me less because I am a student and dress alterations can add up quickly.

I needed pant altered and decided to come here. She need what she was doing and did an amazing job. I’m definitely bringing more clothes for her to all alter for me. I think everyone should try her and see for yourself

I would give 4 stars to this place for the quality of their work but zero for the way the t owner (the young lady not the previous adorable old couple) treats her customers.
She is extremely rude for no reason.
I feel that I bother her each time I bring my 10 to 12 shirts.
Too bad they really do a good job but the owner has to change her attitude (or job)

Phenomenal service!
I was impressed with my dry cleaning results so I tried their alterations.
Lan took in a few shirts and altered several pairs of pants and everything was perfect.
I have tried quite a few places and will drive the extra distance to have these guys do it all for me!

Been to this place a few times now for both dry cleaning and alterations. Never had an issue of items missing (and thank goodness for that!) and I like how she’s honest, reasonably priced, and does a wonderful job on alterations and dry cleaning.
However, I have to deduct 2 stars for labeling my name on the dress/​shirt tags. What if I dropped off dry cleans for someone else? Will my name be inked on their garment tag? That wouldn’t be nice. There has to be a better way of keeping track…

Ok place for dry cleaning and laundry. Unfortunately they’ve misplaced a couple of my shirts two separate times. But they called me right away when they found them. Can’t really complain much since the place is affordable and close to where I live.
Plenty of parking. Will accept credit cards with a minimum if $ 15. Otherwise you’ll have to pay cash.

WARNING: THE ADORABLE OLD VIETNAMESE COUPLE THAT USED TO OWN AND OPERATE THIS PLACE ARE NO LONGER HERE as of 2012. Apparently, things are awful now.
When they were here, I sometimes felt her work could be better, her prices were so ridiculously cheap and she was so ridiculously nice that I kept coming back. They also sent out /​outsourced their dry cleaning and did not do it on-​site. I really used her for alterations.

This cleaner is a good inexpensive place to take your daily work clothes that do not have stains or marks or need special attention. I’ve been able to have several pairs of pants, several blouses, and a couple of skirts dry cleaned for less than $ 30. It’s a steal!
The issue I have is that they don’t seem to know the tricks of the trade for getting out marks and stains that aren’t even set into the fabric. I’ve even showed them pen marks that I needed removed and the clothes would come back the same as when I dropped them off.
I would recommend this place if you need a cheap cleaning, but not for anything requiring an expert hand.

This review is long overdue! (Note: I normally & very generously give 5 Star reviews … but not here, not today.) DO NOT WASTE YOUR TIME OR MONEY.
I use to rave about this place to my friends & neighbors (I live about a ½ mile away) … that was when it was owned by Mai (sp?) & her husband, a friendly couple well into their retirement years now. Today? NO WAY, San Jose! They’re way overpriced for alterations and they’re customer service is horrible (as if I’m bothering them when I walk in with my garments). No friendly greeting. Am I asking for too much? Oh, but they get all excited when I bust out my wallet! I’d say more, but you get the picture. Besides, I’d rather write a great review about their competitor. NEXT!

I really wanted to like this place, I did. I first started going when it was run by the cute elderly Vietnamese couple, but since they’ve retired, they’ve passed it on to someone else and I just don’t feel the same about it anymore.
Since they retired, I had come back twice, both times for dry cleaning. The first time was uneventful. I dropped things off, came back for them — the usual drill. The 2^nd time, and unfortunately the last time, I dropped off a long evening gown I wore to a wedding. I will admit that I did not pay that close attention to the garment when I turned it in, but I am very confident that it did not come back in its original shape.
I dropped off the dress on Monday, came back on Saturday assuming that it would be done and taken care of. The outside of the dress is a delicate material, easily torn, easy to poke holes in. Somehow it came back with many, many holes right underneath the bust of the dress. The holes didn’t look burnt, torn, or eaten through, so the only other explanation is that it was poked by pins.
What really irks me is that it was returned by the cleaning service they use and the dress had been sitting on a rack with a nice sign that said, «Please return. Too many holes. Check with customer.» The least they could have done was called to let me know that it wasn’t getting cleaned so I could’ve come sooner to pick it up and find someone else who could take care of it. It’s aggravating to come in to think that you’d get a nice clean dress, but to find the same smelly dress with now one-​week old food stains on it that you hope will be able to come off when you drop it off to the next cleaners.
I wish I could have written a nice review, I wish I could have been able to like the new ownership, but this level of service really ticks me off and I won’t be coming back here now.
On to the next one!

Provide a nice, convenient service for minor alterations and dry cleaning. They’re prices are good and they are friendly. My only complaint is that they have a «$ 15 credit card minimum» — I’m so tired of businesses trying to do that.
Per Mastercard policy:
«…MasterCard acceptance rule prohibits merchants that accept MasterCard cards from establishing any minimum amount below which the merchant won’t accept payment via MasterCard card.»
You can report merchant violations here:
Per Visa policy:
«U.S. retailers may require a minimum purchase amount on credit card transactions. The minimum purchase amount must not exceed $ 10 and does not apply to transactions made with a debit card.»

DO NOT BRING YOUR BUSINESS HERE!
I took a bridesmaids dress in for alterations. HORRIBLE MISTAKE!
I brought the dress in 2 weeks in advance. She said it would be ready on Thursday at 4pm. I even called to confirm on Thursday morning!
I came in 4:30pm and she hadn’t even TOUCHED my dress. It was in a heap on her work table. She told me to come back in 2 hours to pick it up! No apologies at all, the audacity.
I came back 2 hours later and my dress was 2 sizes TOO SMALL and THERE WAS AN OIL STAIN on the front of my dress! She had been eating while working and put food stains on my dress! Again, no apologies.
She then blamed the situation on me and asked if I GAINED WEIGHT! She charged me $ 50 for STAINING my dress and MAKING it 2 sizes too small!
DO NOT COME HERE! WORST BUSINESS I HAVE EVER ENCOUNTERED IN MY LIFE!

This review is long overdue. This place literally saved my life. I had a bridesmaids dress that needed to be altered the SAME day because I, of course, procrastinated. So I called in at 7:30am and someone picked up rght away. I let her know the situation and she told me to come in as soon as possible.
When I got there, I was greeted by a young woman (I think her name is Ann?) God bless her — I wish I remembered her name. She asked me to put on the dress and it was a 3 inch gap in the bust area, and the zipper would just NOT close. She said that it would be a rough task, but she said she could do it. When she asekd me when I needed it and I said by 5:00pm, she looked at me like I was crazy. LOL! She laughed and said she would do her best, so I said «That’s all I could ask for.»
I came in at 5:00pm and the dress was ready. I put it on and it fit like a glove. I gave her a HUGE hug and was just so relieved. I literally owed her my life.
Bottom line… I’ll be back for any alterations, dry cleaning, etc. and will refer this place to anyone and everyone. They deserve good business!

Let me start by saying that the lady who is always there has not only great customer service but she is so sweet and her disposition is always happy with a smile, I feel as we are old friends, lol.
SQC does a good job with the clothes but the best aspect is definitely the great prices and the quick turn around, many time within 24hrs.
Great business with exactly what you want, good quality, great prices, friendly service and fast turn around! Wish many other businesses conducted themselves the same way.