Hondacraft

Wow what a joke, i pull up to get my Smog Check done at «Ben’s Smog Check» next door (great place BTW and they understand customer service) and I ask the mechanic if they can help reset my clock as I got New Battery and he says yes but they will need to call dealer. when I make an appt, so head passes me off to Owner «Vi «and all heads way down hill from there .
This guys is talking so fast un his broken English i am having to ask him multiple times if he can di the work or not? Then has says well if you don’t care then I dont. Mind you i am literally a BRAND NEW possible customer and he is giving the riat act ??? I finally gave up trying to get Vin to slow down, stop raising his voice at me and walked away to get my SMOG check done at Ben’s next door. All I can say is Vin should be lucky his Mechanic has the great ability to provide good customer service and LISTENING b/​c Vin does not and raising ones voice at a brand new possible new customer is not going to get him any new business either.
New Customer Beware and what you want from a service provider cause this owner is far to cranky for my teste.

They are honest.
They are affordable.
Their service is great.
Vi is especially awesome.

I’ve been coming here for years and recommend it to friends. Recently I brought my car in for a smog check, and it couldn’t be completed because my brakes were going bad. I had wanted to wait on the brakes because I was out of work, but they fixed my brakes in order to complete the smog and said to pay them when I can. I just started a job and will pay them back soon!
This is not a fancy repair shop with doughnuts, tea, and scones, or even such luxuries as appointments. They are a shop that does good work for reasonable prices. I recommend just driving up and heading into the office. I especially like dealing with Vi.
My 1990 Honda Civic hatchback has 380K miles on it, and they’ve kept it going over the years, with everything from oil changes to an engine replacement. I’ve also brought my son’s 1998 Civic in for various things, including transmission and clutch replacement.
They take cash, check, or credit cards.
They have a restroom, though not the prettiest.
It’s about a ten-​minute walk from Sunnyvale Caltrain station or downtown Sunnyvale restaurants.

I have been going to Hondacraft for servicing and fixing my cars ’05 Honda Pilot and ’08 Toyota Prius for the last 4+ years. I found Manoa to be honest and reputable. He has saved me a lot of money and has fixed problems such as brakes, and transmission. Hondacraft uses high quality parts and honor their schedules. Their work has always been outstanding and would not hestiate to recommend Hondacraft.

I’ve got a 1985 Civic Wagan that I’ve been taking here for years now. I’ve had front axles replaced, alternator replaced and most recently the clutch cable replaced. I think these guys are honest and tell it like it is. They are resonable, charge a fair price and do good work.

There is one word that describes Hondacraft, HONEST! I’ve been taking my cars there for 15+ years and they have never charged me for something I don’t need. If there is no service needed, they will tell you so.

15 years later and I am still a customer. These are honest people and know what they are doing. My 93 Honda Accord has 230K miles on it and we’re shooting for 300k. Vi is always willing to listen to me and doesn’t treat me like I’m just a girl. I feel like I’m one of the family. Their motto: If it’s not broke, don’t fix it. Will be going here no matter what car I have. They have my complete trust.

I’ve taken my Honda Accord here for several years, and always got good service for very reasonable prices. Vi and Manoa are honest people, and I always feel like I get my money’s worth. Even after relocating back from 4 years in Austin, TX, I am back to bringing my car here for repairs. They do good work. Highly recommend them. –Laura F.

uh oh. careful now. i held this place in high regards until this past weekend. friday was my birthday, and i needed to have my headlights replaced so that i would be able to drive at night without being pulled over. so i took my car over to Honda Craft because they previously quoted me $ 90 for replacing them. when i get there, the mechanic said that he would have to charge me $ 180, because he thought that i was only replacing 1 headlight when he provided the initial quote. this to me was BS because with my car, the lights are purchased as a set (HID kit), which he should have known since he specializes in working on Honda and Acura. so, i left my car there so i could enjoy the afternoon part of my birthday. when i returned, the mechanic notified me that i purchased the wrong HID kit online. he said that i needed to return what i’ve purchased and order the same exact lights that was on my car already. he also said that he would have to charge me $ 90 for his time/​labor that day and that once i get the new lights, he will charge me the remaining $ 90. i paid the $ 90 and left disappointed that my headlights weren’t fixed. the very next day, i went to a different shop, and they replaced both lights for $ 80. afterward, i called Honda Craft and asked why i was charged $ 90. it certainly wasn’t my fault they didn’t know what they were doing. the shop owner became very irate and was about to hang up in my face. i remained very polite and explained to him that another shop has done the work for less than half of what they were going to charge me, using the same lights they told me were the wrong lights. i continued to explain that i didn’t understand why $ 90 was taken from me for them to just «look» and «determine» that they could not or would not do the work. they refunded me after all, but i’m really sad this place tried to get over on me on my birthday.

This is my first review on Unilocal,and it’s because of this experience.
After much search, I thought I had found a place to take my car for regular maintenance. The owner Manao, seemed very knowledgeable and trustworthy.
Then, my car started overheating. I took the car in. They «fixed» the leak which was a faulty hose.
Two months later, overheating again. They «fixed» the leak which was a faulty gasket.
A month later, more overheating! I took it in (for the last time) and they charged me for a faulty temperature gauge.
No more HondaCraft for me.
Moral of the story: save your money and go somewhere else where they can fix your car the first time.

Hate to say it, but my experience was like Chris B.‘s, i.e., not good at all. I went on the recommendation of a friend. The dealer gave me a list of recommended fixes, so I gave the list to Hondacraft, and asked them to do the ones they thought were necessary. When I picked up my car the next day (they ran a day late), the car ran sluggish and the steering column was tight. Their response was that I should do my 90K service — but I had just done it at the dealer the day before dropping it off. I asked them to look at it again, and dropped it off for two more days. When I picked it up, some of the problems were fixed, but the car still has problems and doesn’t run as well as it used it. When I spoke with the owner, he asked for proof. Am I supposed to produce a video tape or audio recording? So it’s on to another shop or back to the dealer for me.
Summary: Steer clear of this place or your car might regret it.

Not so happy with the service I got here. I went here for my 60K service. I asked them not to change my oil because I just had it done.
When I picked up my car I was happy to see the price was very good, a few miles later I found my oil light flashing, much to my dismay I found no oil in my engine.
I ended up taking my car in for a second service to a different shop, I was not even interested in going back to have them actually put oil in my car.

My car had problems starting on the first turn of the key so I was driving by Pioneer way and went to Yarnells service center. It was around noon but they said I needed an appointment as they were busy and asked me to come next day morning. I just remembered Hondacraft was nearby so went to them. I told Manoa my problem and asked if they could take a look since it would not take much to figure out the issue. Joe was the guy who checked it, in 5 min he reckoned it was the battery going dead. Installed the new battery in about 7 min, Manoa billed me just $ 10 for the labor and 20minutes later, I was back in office for my meeting. Fantastic! I’d keep my business with these guys.

Great place to take your Honda or Japanese car for repairs.
Pros
— Honest guys here: Vi & Manoa.
— Great pricing — never felt like I was getting ripped off.
— Good quick service
— Prompt return phone calls
Cons
— Drop your car off & pick it up. Small garage, so no waiting area
— Always crowded, good sign.
Return Visit
— Yes

This place is great! The owners/​mechanics are friendly and honest. Yes, I said honest. They write out your bill so you can see exactly what you paid for. Even thought I thought the break pad price was a little high, they took care of all of my car issues. Including new back break lines, new pads & rotors and they even installed a battery for me. Great guys, the price isn’t bad and they are honest.

After my latest service at the dealership, the service advisor informed me I would need a new battery soon. Mine was the original OEM battery and has served me well for over 5 ½ years. He recommended I get it changed at Sears since the dealership charges a ridiculous amount.
Heeding his advice, I hopped onto Unilocal to check out how Unilocalers rated the Sears Automotive in my area. Unfortunately it was only rated 2.5 stars and the major complaint was long waits of 2 – 3 hours for a battery change. Therefore I kept searching for mechanics in my area and came across Hondacraft because of the rating and the name just sounds cool!
I called and spoke to Manoa, he was very polite and took my information. He said he would call me back once he estimates how much it would cost. Not 5 minutes later he called back quoting prices of $ 103 for the standard Interstate battery or $ 117 for the Interstate Mega-​Tron II battery including labor and taxes.
I drove to their location and the parking lot was full of cars. Strangely enough none of them were being worked on which I guessed was fine since it was towards the end of the day (4:30pm), plus the mechanic (s) would be free. I met Manoa and he showed me both batteries, I picked the Mega-​Tron II because of the longer replacement period and warranty. (²⁴⁄₇₅ vs ¹⁸⁄₆₅ for only $ 14 more). They then went to work, removed my old battery, and installed the new one. 20 minutes later I paid, shook Manoa’s hand for his excellent service, and drove off.
Thank you Unilocal!
Note: The only reason I did not give this business 5 stars is because there was no waiting area. Also I’m used to free donuts, coffee, water, newspapers, carwash, etc at my local dealership service dept. Yeah I know, I’m spoiled! =)

This all started when this guy («K») backed his car into the front of mine, which knocked off the front license plate. He wanted to try to get this settled without going through our insurance & said he’d pay for my license plate to be hung back on. I took my car into a body shop for a recommendation, but K didn’t like what they had to say (I need a new bumper), so he looks into other options, & tells me to make an appointment to see Vi at Hondacraft.
So, I brought my car in for Vi to look at the other morning. He looks at it & initially says that he can put the license plate back on. So, K, who had met me there, leaves & tells Vi to call him when it’s done so he can come settle the bill. However, once Vi gets my car up on the rack & looks at it again, he tells me to come take a look (I was waiting around) & shows me that both plastic brackets are broken. I asked him if he could do it & what kind of guarantee he could give me for his work. He told me he could hang it back on, but it’d probably last for a few months, that what I really needed was a new bumper. Not acceptable! (and exactly what the other place had said) I just bought this car brand new last year, & plan on keeping it for a long time & don’t need to be wasting time making extra trips in for repairs. I need this done right. So, I told Vi that we needed to bring K back, & he could also tell K the same thing he just told me (I’m sure K would rather hear it from Vi than me). K still kept trying to tell us how he thought it could be done, but in the end, he finally agreed to just have everything go through insurance. So, we got on the phone & filed a report through insurance, then K left. Before I left, I went to thank Vi. Thanks again Vi, for being an honest, decent guy instead of doing a «mickey mouse job» (as he put it) on it.
Located on the south side of W Evelyn between S Mary Ave. & S Mathilda Ave.

Based on the reviews ,
I decided to get service done here, Just adding to positive reviews,
Vi & Julio at Hondacraft run a great shop.
My 96 Civic was showing up check engine light.
And after running OBD, O2 sensor replacement was needed.
I researched online about the average costs for the part and approached Vi with details.
His price quotes for parts were very close to online retailers!
And labor charges were very reasonable compared to other shops I have been to in the past. (Dealers quoted 200% of the estimate!!!)
Vi was patient enough to explain all the repairs to me and how much it would cost. Highly recommend Hondacraft for any Japanese Car Services.
I got CV boots replaced and also went back to get 90K timing belt service done recently.

The man who owns and runs this place is named Vi, and he is one of the nicest guys I know. He’s done tune-​ups and some minor repairs on my assorted Acuras and Toyotas over the last 10 years. The work is always immaculate and fairly priced. It has saved me literally THOUSANDS over the dealer’s rip-​off service department. And they are very accurate and honest when estimating how long a job will take, which is rare nowadays. If you own a Japanese car, check out Hondacraft, and you’ll never be disappointed.