Days Inn & Suites Sunnyvale

It’s a cheap hotel.
Pros:
* Comfy beds.
* Great location.
* Internet.
* Clean.
* Restaurant on premise is really good [Greek good].
Cons:
* My bedside lamps don’t work. Neither of them.
* No power outlets by the bed, so I have to plug in my phone on the other side of the room.
* Shower temperature is random, between scalding hot and ice cold, no matter how you set the knob.
* EDIT: breakfast at 06:30. Showed up at 06:50, and the coffee wasn’t ready! The coffee! Tempted to drop it to two stars for that…
Giving it three stars instead of two, despite all the cons, because my overall impression of my stay here is a positive one. But there are definitely a lot of little things they could fix easily to get another star.

Most unfriendly staff and they overcharged me as well. The room was OK for the price. There was wifi but it was super slow.

Our room was nice. The gentleman that checked me in was great. He had a wonderful attitude and was friendly. When I checked out the lady in the office wasn’t overly friendly. Probably should be working the front desk in the morning if your not a morning person. My family and I just stayed for one night. It was clean and better than I expected. Had a fridge and the shower was great. Loved the shower head. I would stay here again. Right off the freeway which was great for us and 5 mins away from Levi Stadium. Outside of the rude lady in the morning, I have no complaints. Thus the 4 not 5 star review. She lost you a star :)

I’m confused as to why there are so many bad reviews! Staying here for the night to get ready for the 49er game vs. Bengals and this place is great. Hard wood floors, fridge, microwave & the bathroom is good! And most importantly the beds are great! All of you with bad experiences must have wrote the review based on another location!

Maintenance came to check the thermostat because there was no power to it, but he knocked, and didn’t give us time to get to the door, before he used his key to barge into our room. We had traveled 15 hours the day before, so we were tired. The key chain was in, so he wasn’t able to come in the room. We got dressed, telling him «just one minute», and by the time we opened the front door, he was gone. I called the front desk, and they said he had already gone (left the property, seriously, after 2 minutes?) The only thing more frustrating than someone barging into your room is that they aren’t even there once you get to the door.

Horrible guest service. I have never seen a hotel worse than this.
I had got a room for my old parent who had come to visit me for the weekend.
They noticed that the water is not coming in the wash basin when I droped them to sleep at 10:00 pm. I brought it to the notice of the front desk person. But she said that she cannot do anything for that.
I asked her to change the room but she even refused to do that saying its so late at night!!!
Basically I think they run the hotel with just one person after 4 pm, thats fine to reduce the costs but they should have somrone for an emerging problem on call which they dont have or they dont bother to trouble them
The customer service means none for them.

I have stayed here numerous times traveling for work and I do not recommend it. The staff needs to be trained. I made a reservation and was not told the hot water heater was broken. They did not compensate anybody checking in for the inconvenience and suggested showering in the pool room. My last stay was unpleasant because I was overcharged two nights in a row.

I will never stay here, why because they charged me even though I canceled my stay weeks in advanced. When I called and questioned the charge, they said the cancelation code was the wrong number of digits. Thank goodness I had the cancelation email from them. But I still had to go through the hassle with the credit card company. I got a refund but they lost a potential customer forever.

DO NOT STAY HERE EVER! this place has the rudest front desk lady ever. She is not very helpful in making reservation nor in cancelling one. What a shame to Sunnyvale. If I could give 0 star…

First time at days inn. I reserved a room with a double bed on kayak for three nights. I checked online «it was recommended by the kayak» so I can request what I need when I arrive and for easy check in. So I did. I arrived at 1130, asked when I can check in. The lady in the front says they are full, and some people are checking out late. So I said, I checked in ahead of time last night. And she said, yeah it does not really mean anything. so I said ok. I had to use a restroom and when I came out, this guy was standing in front, and I thought he was also checking in, he looked at me from head to toe. so I asked the lady again if I could possibly check in at 1230pm. I explained to her that I have a 130 pm interview appointment. So, she changes her tone and said to check in with her at 1245, and then the guy in the front butted in rudely and said, the check time is 3 pm and they are busy and I can’t check earlier than that. The guy was really rude. So I asked the lady who he was, she said he is the owner. Really I said, wow he’s rude and not very accomodating. the lady says, he’s sometimes like that. So, I did some errands and came back at 1245. Checked in and the lady charged my credit card for a deposit, but I told the lady is already paid for online and she said, oh you will get it back when toy check out. I’ve never heard such a thing… i did not want to argue because I needed to get ready for my interview. The room looks like you stepped back 40 years ago. And they have not done a thing in this room. Would I go back here. Not really…

BED BUGS — My wife stayed there one night (6÷18÷15) with my daughter-​in-​law. She woke up the next morning with a large swollen area on her leg and noticed small blood drops on the sheet. As the day continued the area on her leg continued to itch more and blisters formed around the swollen area. She treated it with anti-​itch meds but itching continued to get worse. Daughter-​in-​law had no problems. My DIL called the hotel to report the bed bugs and was treated rudely by the clerk, basically accusing her of trying to get a free room. That was not the intent of the call but the hotel seemed more interested in a refund than correcting a problem with the room. Place is in need of updating — frame on the room door was broken, bathroom door wouldn’t lock, couldn’t close or lock bathroom window (first floor). Watch out for bed bugs and a staff that doesn’t treat customers with courtesy.

This place should be torn down. I stayed here for two nights on business only because something is going on in town and it’s all I could get on three days notice. The room smelled old and dirty. There was no thermostat, just an air cond./heater with basic on or off functions so I had to get up at 2 am to turn the a/​c off. Luckily (sarc.) I had help waking up from the idiots fighting in the parking lot. There was screaming and yelling by a bunch of thug wannabe’s, most of which was incoherent with the exception of «Nigga» «Bitch» and «Fuck», which they used a lot. The fighting died down for about 15 minutes and then started up again at which point the cops showed up and everyone scattered. Rant over about that.
I had to pull the bed out from the wall in order to access a shoved-​in electrical outlet. There was no where else nearby to plug anything in! If I can say anything positive about this place, it’s that the towels are very exfoliating…

This is my first time here. I was pleasantly surprised by the room. Nice big room. A desk and dresser microwave and fridge couch and coffee table. Free Wi-​Fi is always a plus coffee and tea in the room the bathroom is also quite large. Looking forward to the free continental breakfast tomorrow morning.

I understand this was a low-​cost solution, but it was anyway below my expectation. I came back to the hotel room one evening and I found out that there were some work in progress because of some water infiltration. All my stuff have been moved to another room without any notice, and a pijama and couple of T-​Shirts were lost in the process.
I can even accept that this kind of incidents might happen, but what make me angry is that nobody from the staff took any action to find my clothes. I was asking for my lost clothes before leaving in the morning and when back in the evening every day for my remaining 4 days of staying after the room change happened, and the best feedback I got was «I think it will be difficult to find your clothes back».
On the last day I saw the door of my first room open and I checked by myself, and my lost clothes were there. This was good as at least my stuff was not stolen, but this also means that in 4 days nobody took the effort to walk the 5 meters from reception to the room to have a look inside. You do not need luxury hotel services for this.
Internet reception was really bad and additional «high speed» internet was advertised in the room, but this service simply did not exists.
While having a shower, water temperature was randomly changing, I got burned since water get really hot with no action on my side, pay attention!
Cannot speak about the breakfast since I simply skip that.

Lived there for a week when I moved to the Bay Area, and in between apartments looking. It was actually better than expected (as my room had hardwood flooring, well fake one, but at least not bed bug ridden carpet). Everything was more than enough for me, and it was the most convenient hotel for me, closer to the Moffet field. Even the price was ok considering how expensive is everything in here (check for your AAA discount if you are a member, that is never to be neglected, it saved me so much!).
The ugliest part was that breakfast room, so depressing with these super obese people in pajamas. People, is ok if you dont want to take care of your bodies and health but be decent in front of others and dont come for breakfast in your undies with the holed socks! What an ugly panorama to start my day. Even grayer than the morning clouds.
Also, I didn’t like at all the customer service in the reception, very unfriendly. I am Spanish speaker, so I could hear the male receptionist bitching with one of the cleaning guys about some customers. I will try not to come back, even if nothing to complain about the room.

What I like about this place:
–Quick check-​in, even got an early check-​in before noon time!
–Reasonable price for 2 nights.
–Right off the freeway! About 5 – 10 minutes away from Shoreline Amphitheater.
–Free breakfast provided
–Plenty of parking
Dislike:
–Clogged sink
–Clogged bathtub
–Broken table
–OK staff
Great place to stay if you plan on staying nearby Shoreline Amphitheater! Other than that, don’t expect much. Mediocre hotel.

Pros:
Decent price.
Right off the freeway.
Cons:
Called the Sundowner despite booking at Days Inn.
Filthy rooms.
Tv didn’t work.
Mini fridge was broke.
Our sink leaked.
Stains on the bedspreads and lampshades.
Paper thin walls.
Staff is rude.
Cleaning staff hangs out in front of your door at 7:30 am yelling.
Overall, better options down the street. No need to stay here ever!

Got this room by bidding on Priceline and when I saw the reviews that said avoid this place like plague, my expectation fell on the low side. Luckily, the room was not as bad as I thought it would be.
Plus: free wifi, hardwood floor, microwave oven and small fridge. Very close to highway and San Jose airport.
Cons: didn’t like the sound-​controlled lights. They went off when I was taking a shower!

BED BUG ALERT
==============
Checked in on Sep-​1 and within 4 hr, sited bed bug when my wife waked up from bed itching her hands. There were more than 10 bed bug which were visible under the pillow and bed sheet. Reported to front desk and they immediately moved me to another room.
Next morning, I waked up at 3:30am and found bed bug in the 2^nd room as well. I got blisters on my legs and elbow.
During this whole transaction the front desk lady (Presy) and the owner (C.K. Shah) were pretty much ignoring the fact that there is any bed bug.
Checked out next day at 9am and shifted to another hotel.

Booked this hotel for a weekend trip for a soccer tournament. I was disappointed to say the least. We have stayed in many hotels/​motels during sports travel this is the worst one we have ever stayed at.
The room was gross. The floor was stained and stepping on it felt dirty. Bathroom floor you stuck to. Bathroom door didn’t lock and the door was literally falling apart. Stains on blankets and curtains. And I HAD A COCKROACH run across the desk in our room. The shower went from blistering hot to freezing cold water without touching the knob.
The breakfast has no protein none. Carbs and more carbs. If you are looking for a decent breakfast don’t stay here.
All in all. I will never stay here again.