Barnett Auto Repair Service

I am so thankful I found Barnett’s– and Buddy is fantastic. I recently had a friend of a friend replace my brakes and tell me I needed additional work done but quoted me a price that I thought was a little high and wanted to get a 2^nd opinion. So I googled auto-​body shops in my neighborhood and came across Barnett’s. Every correspondence I have had with Buddy from initial phone call, to drop off, to followups have been great. He’s so polite and he’s a straight shooter that was willing to do the research to find me a better deal. And turns out I don’t need all the original work I was quoted from the friend of the friend!
I’m familiar with what cars need and can’t stand when someone is trying to up charge me on services I don’t need– and Buddy didn’t once do that! He even told me I didn’t need something and had his boss double check as well! I will be coming to Barnett’s for all my auto-​body needs from here on out.

Buddy was what they called him, and he lived up to every bit of his name. So my story begins with a recent business trip I took to Manhattan with my wife. We stop shopped our usual Wholesalers, finished up in Manhattan, normally at this point we head straight home to MA as it is a long drive. This time, I had the urge to head towards Queens and do a little more city shopping as everything is cheaper but no real specific plan. (growing up I always went to Queens when I came to New York so it’s my go to borough) We eventually arrived in the Sunnyside area and decided to find some parking to think over what else we needed while we were in the area. I found a parking spot, tried to back into it and tweaked the front right wheel on the curb. The car started making strange noise and steering wheel starting losing direction. I thought to myself that it was probably that one in a million occurrence where I caused damage by something so small and seemingly harmless. So I drove up the block and found Barnett Auto and decided to see exactly what had happened. Buddy was at the time busy working on another car but immediately came over to see what was wrong. I explained my story and asked him to take a drive to confirm whether the wheel would be safe to drive on. He drove up and came back, popped the hood and told me «come here» to which I approached and noticed the harmonic balancer about an inch out of alignment with the rest of the pulleys and needed to be replaced. I explained to Buddy I needed to get back to MA and was strapped for cash as I had just invested most of my money on my products. We were able to work out a half/​half payment cash/​credit. It went from him being busy with two to three cars lined up to dropping everything and ordering my part which took 10 min. to arrive. Got to work on my car and I was out of there in around two hours. Turns out it was nothing with the wheel but a pulley that almost certainly would have destroyed the whole front end of my car had I ignored it and been on my 5 hour drive back home. I don’t think this was any coincidence, the series of events, us happening to park right next to Barnetts, something was watching over us that day. (I’m very skeptical of religions) On top of all, Buddy flushed and cleaned out my radiator, gave me a gallon of radiator fluid just Incase. (because I had a slow leak and a crack on one of the reservoirs) And he called me the next day to let me know I left my credit card there and that he would hold on to it. People like him are found few and far between on the road of life, thanks very much again will certainly be back and recommending friends and family in the area to my new mechanic friend.

I have known Andre and he has been my mechanic for four cars for over thirty years. I have always found him to be honest, straightforward, and reasonable. He has often talked me out of work I would request, saying the car was fine and really didn’t need that work for another three or four thousand miles.
I recently found Andre’s mechanic Buddy to be of the same fine caliber. These are folks I trust, and have recommended many satisfied friends to over the years.

I went to Barnett because my battery appeared to be on the fritz. The mechanic tested it and told me it was bad and that I needed a new one. He said he could order one and replace it that same evening, but it would come at a high price: $ 240. I said to myself, «$ 240?! For a battery?» He told me that my car, a 2002 Ford Windstar, requires an expensive battery, and that he also needs to make a few bucks himself for installing it. Now, I’m no expert, but I have a rough idea of what a battery should cost, and his estimate was off the charts. I called up Pepboys and they told me it would cost $ 130 for a premium battery with a five-​year warranty, so I immediately took a ride over. The mechanic at Pepboys tested the battery and printed out a perfect readout. He said he could replace the battery, but the battery wasn’t the problem. The battery was indeed in perfect working order, and Pepboys quickly identified and fixed what was merely a minor (and inexpensive) electrical problem. Avoid Barnett at all costs, or be prepared to pay the price.

Good service. Fair price.