Rita’s Grooming

I’ve been bringing my Yorkie here for 2 years now and I used to be satisfied with the service before today. The lady used to be really nice, but has gotten kind of rude within the last year. I love blunt people, but I can’t stand rude business owners. When I told her that my dog had some dead, prickly weeds stuck in his fur she just picked him up and started to head to the back without acknowledging what I was saying. When I tried thanking her she didn’t say anything and just kept walking so I left there feeling awkward. It was like she was brushing me off or didn’t want to be told what to do. They used to charge $ 45 which I thought was a good deal, but now they’re charging $ 50 and with the crooked cut my dog got today I doubt I’ll be returning. I always ask for a puppy shave which means short everywhere, but I always got him back with either a beard, long hair on the ears, or both. Today, they left the right ear crooked, the hair above his right eye is uneven with the left, and he has a small Mohawk on the top of his head

Great groomer! They pay attention to detail and my pomeranian loves them. I highly recommend them for any dog in need of a spa day.

DO NOT TAKE YOUR PETS HERE!!!
I use to enjoy being able to take my pets to the veterinary clinic and then next door to get groomed. Until recently I called in and Rita gave us attitude and then blocked our number and when we arrived and we asked if she could simply trim off some hairs on my dog (she has long hair and it sheds often) she gave us rude responses and then DIDN’T EVEN TRIM our pups hair. And that wasn’t even the first time she was rude towards us for no apparent reason. To also add onto things I usually would take all my pets in and she would sometimes charge us 30 – 35 for our pitbull then eventually began raisin the price on our dogs when we were getting the same thing as usual. This place sucks the customer service was so terrible and I understand that prices vary on the dogs breed and size but it just began once she started to give us rude attitude and then raised her price to do what she did for $ 30 – 35. Wouldn’t recommend it to anyone!

Your pet is family so you want the best & Rita’s Grooming is the BEST! The staff are friendly, they do amazing work in such a short time & are very affordable. What I like most is the love and compassion they give to each and every animal that comes in. Tina and Rita have the biggest heart, you can tell they love what they do. To know that your pet will be well taken care of is the best peace of mind ever. Wheezy and I love you!

This place is awesome. My dog always comes home smelling so good! I found this place because my vet is next door, I’m always able to get him in with little notice!

My mom called for an apt this morning for my 12 year old maltese! And I called later just to give some instrutions on what I wanted to be done on her… First they are very rude on the phone whoever answer the phone kind laugh at what I was askin and put me on hold so I guess the next lady who I spoked to must have been the owner. I called to tell them that my baby was a senior dog and if they could please be gentle with her and second if they could please be careful doing the haircut because she has some moles in her body and I didnt wanted them to cut her in the grooming process (anyone who has a senior dog knows what Im talking about) to my surprise! She told me «Get a mobile groomer come to your house get insinde the van and point out every single mole she has in her body so they wont cut them… Because we will cut them I cannot assure you we wont… To be honest with you I dont want to do your dog call a mobile groomer»
I forgot to say I am a dog groomer myself I dont do my dog because she gets too excited with me and its really hard to work with her so I rather someone else does it for me and she behaves really good! I NEVER EVER HAVE TOLD A CUSTOMER THAT I WONT DO THEY’RE DOG AND TAKE IT SOMEWHERE ELSE BECAUSE I CANT TELL YOU I WONT CUT YOUR DOG I WILL CUT IT I’ve done dogs with moles and if you are careful and customer makes you aware of that you wont cut the moles! Horrible customer service! In fact I just open Unilocal to leave you guys this review! Took my baby somewhere else and she looks good and no moles were cut!

I brought my aunties puppy here Sophie, I took her in a tangled fur ball & I got back a cute shaved puppy, she’s so soft & she smells so good! I definitely will be bringing my puppy here !

I absolutely loved this place!!! We went in as a walk in today and my dogs hair was something else… It was his first haircut so I was worried and didn’t want to take him just anywhere. The service was great they worked something out with his hair and he came out looking so cute!!! I will be going back for sure.

I like Rita’s grooming, the only problem is, they take hours for a lion cut. I took my small dog, they had her 5 hours.

We love Tina and everyone at Rita’s Grooming. We have three dogs, including one that is very high energy, and they always do a fantastic job with them. And the dogs love going to their shop! Also, Tina has a beautiful huge heart, which shows in her work with rescued animals. Love you ladies!

Took my two dogs in for a bath and to have them shaved down. My older dog is a miniature poodle and impossible to groom. We had the last place we took him just give up on the cut and give him back to us with his face half shaved. Rita’s got the job done. They said it took three people and that they would have to sedate him next time but he looks great. I appreciate them delivering the desired results even though I know he is really hard to cut. Other little dog is a Maltese terrier mix and much easier to cut. He looks great too. We had to pay $ 60 for our trouble pup but I understand. The other dog was $ 45. Not cheap but they really do an excellent job. I understand having to pay more for a difficult «client». And I really appreciate the quality of their work. We will be back.

I used to come here years ago! Way before Unilocal.I would take my mated poodle because my in-​laws wouldn’t take care of him for me. They were busy, so I would make an appointment in advance, but they always took my pooch. I never really knew what type of haircut to ask for, but they would give him the standard poodle cut and he looked great. I would totally try them again if needed. They do a better job than the ship’s in tujunga area, and they are worth the price. There’s a vet next door too.

We love Rita’s! I was sent there by a friend and was uncertain. I took 3 small dogs ranging from 4 pounds to 16. They all look amazing! My little poodle has not has such a good cut in 10 years. All 3 were happy and not showing any signs of distress when picked up or after coming home, it was just the opposite and they were proud. The rates were fair and the staff so nice. We will be back for regular grooms! We are so happy to have found this little place on Sunland Blvd!

At Rita’s Grooming it is all about the animals. When I saw a video of Tina, the owner feeding wild birds that flew into her hand. I knew I was in the right place for my pets. That type of sensitivity and care goes into all her work with animals. I am thrilled to have found this groomer /​animal advocate!

I read about this groomer on Facebook so I thought I’d give them a try. I called the other day to see about an appointment time and ask about service for a medium sized dog. The person with whom I spoke was surprisingly rude on the phone, didn’t represent herself or the business well, and the overall lack of information just left me second-​guessing my decision to even go there. Needless to say, after My negative phone experience and then reading the other less favorable Unilocal reviews, I think I’ll pass.
The three stars are for their apparent dedication to rescue animals.

Rita is super sweet she took my puppy in and made him look like a prince. He acted as if he was having too much fun with the other dogs. I had to work so she took care of him till I got off I recommend her service was great!

This place is great! My handsome maltipoo named Shithead is a well mattered sweetheart. The groomers remember him by name and I only come here once every four months! I request to be called fifteen minutes before he is done so he doesn’t have to wait in a cage (I walk rather than drive) and I am given no grief over this. :-)
My dog is never matted or have hair too long so $ 45 covers shampoo, conditioner, medicated wash, cologne, eye cleaning, cleaning of the anal glands, and ears. Would be awesome if they brushed teeth but aye, their service is too good to pass up. They put a cute bandana around his neck and a bow on him at other times. :-)
Shithead did not like K-9(I think that’s what the place was called) in North Hollywood, the experience was impersonal for him and the workers rush around, too hectic to make him feel comfortable. Shithead is sensitive, the kind of dog who wants to be talked to in a gentle voice and treated as if he is no less of a being than you or I. Rita’s Grooming provides the proper service and I can tell, Shithead does not express fear when we’re there and his tail wags all the way home. The person at the front counter reminds me of Feebee (is that how it is spelled?) from Friends too.
–Once I booked an appointment for 10am and I did not get my dog back until about 3pm. After that, Shithead would make a fuss when it came to going inside the groomer. This is why I started going elsewhere within the San Fernando Valley.–

I can’t believe I haven’t reviewed this horrible place yet! If I could give them negative stars, I would. I believe they are the reason my dog is traumatized to groomers, I kid you not. I stupidly took my dog here once because they are close to my home, and their place seems really nice and clean. WRONG DECISION! I asked them to cut my dog’s hair, but when I went to pick her up, she was just bathed and combed. Apparently she was «difficult» to work with. It was her very first grooming EVER, and since them, she literally acts so traumatized when anyone even pulls out a comb! I had combed her before this grooming experience, and she was okay with combing. When I took her in, she had a TON of mats. I cannot IMAGINE how they even combed everything out, they must have hurt the heck out of her. She was my first pup, so I didn’t know how to prevent mats and stuff. I am 100% sure that they were rough with her, but alas, I can’t prove it. I just CAN prove that the girl who gave me my change decided to keep FIVE DOLLARS as a lovely tip for herself for traumatizing my dog. AWESOME! I realized that she gave me the wrong change, but by that point I was too pissed off to say anything at all. It took about 5 years of GENTLE, loving grooming that takes over 3 hours by our kind mobile groomer (who grooms her in our home), and now she is finally over her 1^st time grooming trauma. Even our groomer, who has decades of experience, said that she suspects my dog was treated badly while being groomed before (and of course, I know where it came from). At the very LEAST, take them to Petco, where you can at least watch the whole grooming process! Unfortunately, she got fleas from Petco, so. that didn’t work out either. Luckily, we have our lovely groomer now (she doesn’t take new clients, so sorry that I can’t recommend her!). PLEASE DON’T TAKE YOUR DOG TO THIS PINK HELLHOLE, unless you don’t care about their welfare.

We are so happy to have found this groomer. Tina has been there for 27 years and just did a terrific job with our Samoyed (Lion Cut exactly to our specifications) and our Coon Hound. The inside is clean and they are right next to a veterinarian. Really nice people, great work, prices reasonable for this area.
Only down side, small parking lot, but everything else was super. We will definitely be back!

My husband took our Yorkie puppy over the weekend and when I went to pick him up I was devastated when I saw our puppy. His entire hair was completely shaved off. When I asked what had happened, the answer was that our little one was hard to work on and would not stay still. what does that mean??? that he was hard and so you had no choice but to shave him completely??? To top it off they are way pricier that everyone else around, $ 60. Now if I was satasfied I would not mind paying that much money to groom a 3 pounds puppy but that was far from the case. His nails where barely clipped and they did not bother to brush his teeth.
With that said we will NEVER take our puppy there again!