Seiler Donald J Optometrist

I have been going to Dr. Seiler for years. I even travel a fair distance to see him. He is very warm and caring and I feel confident in his care. He is very thorough, and always patiently answers any questions or concerns I may have. Highly recommended.

This was the worst experience I have had with a doctor — EVER.
I was here with my children (who have had several eye checkups before). When making the appointment, and when checking benefits, I was asking thrice if I wanted to pay additional to avoid dilation and use their ‘special’ machine. I cleared said No as my kids have never had issues with dilation.
Then the ‘dr’ shows up. And he does not STOP telling me how I’m about to torture my kids. How people go blind without the necessary tests. When it came time for the dilation, he said, Watch her cry. She didn’t. Then he looked my younger daughter and said Wait until its her turn. I told him to stop scaring the kids. He didn’t. I really should have walked out, but since we were almost done, I figured lets just get over with it.
Needless to say, I took the prescription and walked. They lost my business of getting lenses and frames.
I am appalled by their techniques. To try to get kids to cry and scare them in order to get more money! Seriously???

I thought Dr Seiler was great-​professional thorough and kind. He was very accommodating. I liked the special machine they used instead of dilation. They told me several times before I came in that it cost extra, so I was prepared and to me it was worth it not to be dilated-​I get migraines and I was scared dilation would trigger one. I loved his staff, they were very thorough and they had a nice selection of frames. Definitely a good experience, and btw the doctor was super nice about my son attending the appointment with me-​a plus for busy, milti-​tasking moms! I will definitely continue with Dr. Seiler-​great doctor.

Dr. Seiler and his entire team are the best! I recently had a routine eye exam and was so impressed by Dr. Seiler’s thoroughness and wiliness to explain the exam every step of the way. Its very clear that Dr. Seiler’s patients are his first priority. The customer service goes above and beyond. When I couldn’t pick up my new glasses, Dr. Seiler personally delivered them to my house. Dr. Seiler is truly the best in the area. Highly HIGHLY recommend!

My wife and I have been to Dr. Seiler for 2 – 3 years now but on my last appointment I felt like I was there to purchase a used car. The focus was not on what I wanted but on what they wanted to ‘sell me’. In fact, Dr. Seiler used pressure tactics to get me to accept the eye check-​up. He had done the same with another customer before me and she walked out taking her business elsewhere. After this experience I am taking my business elsewhere too.

Dr. Seemed ok when I had my appointment– not sure about the staff though. They overcharged me a ridiculous amount (I paid my standard copay for a contact lens fit and followup) and then they tried to charge me on TOP of my copay an additional 75 $ to show me how to ‘put the contacts in my eyes’ (which is what the darn copay is for). Insurance company said that it was ridiculous and i shouldn’t have been charged so much. They called the doctor to request my money back, it took months, he kept dodging my calls and the insurance company’s calls. Finally refunded me but it took a lot of persistance. They were very un-​apologetic. My usual 25 $ standard eye exam cost 180 at this place (with the same insurance) because of all of their *sneaky* cost additions.