lululemon athletica

Lululemon never fail to provide good customer service. Most of the time I check in any Lululemon stores their sales representatives are always courteous and gives you more knowledge on their product. :)

I have shopped here several times for gifts. I find it rather disconcerting that if something is marked down, it’s always a final sale. Forgive me for being naïve but a $ 70 shirt is still a $ 70 shirt, even if it used to be $ 90. I know what you’re probably thinking and you’re right but I didn’t want to spend more, even though I could easily afford to do so. I have never heard of a chain having this policy, let alone one who positions itself so highly.
I also find their sales help to be totally inept, a bit snobby and completely unhelpful (is that even a word?) This is not an isolated incident because I have seen the same in their Manhattan stores as well as their location in Montclair. Helping customers seems to be a nuance or chore and they are reluctant to do so. Maybe the demographic pool from which they select their employees is conducive to this behavior. If so, they need to expand their spectrum and become more selective about who they hire. It’s a horrible reflection upon their management and human resource assets.
Second of all, and this is pretty inexcusable, I decided to up my underwear game. Being a modern and somewhat metrosexual guy, I figured I would give theirs a try. Bought a few pair in different colors. After TWO washings, the waist band started to show wear. I think I paid around $ 30/​ea for them and will end up throwing them out. It’s not worth my time or the bullshit I’ll encounter if I try to return them. If any man happens to be reading this, which I highly doubt, try Saxx underwear. They’re a bit more expensive but they’re ridiculously comfortable and last forever.
I have read where Lululemon’s business is not good and that they may be in danger of closing. They are in serious financial difficulty and Huff Post lists them as one of the brands that will most-​likely cease to exist next year. I have a great suggestion for them. Hire better people. Train them more thoroughly, and institute a compensation package commensurate with sales as opposed to paying hourly wages that seems to attract such poor quality help. You have a great brand going with a loyal following. Take advantage of it and reward your customers with a shopping experience that they deserve and demand. Otherwise, see you at Walmart.

It took me a while to come around to Lululemon as a brand, but I was finally convinced after using a pair of their pants when I was pregnant (they had this magical ability to stretch to 8 months pregnant and shrink to work postpartum). We had a great store back in Chicago, but this location is amazing. I went in with two young kids this morning and the staff was helpful and friendly. They have a changing room that has a toy bin, so I actually had the opportunity to try things on and take my time. It was so nice! Also, they hem anything for free, and are eager to answer questions without being pushy. I will definitely be back!

I’m giving this lululemon location four stars because both times I’ve been here, everyone has been incredibly helpful and friendly. Although the store is a bit small, they actually tend to have a better stock than a lot of the NYC stores. Also, I had a problem (ripped seam) with a pair of pants I bought from a different lululemon store (Montclair) last week. I brought the pants to this location on my lunch break and they helped me exchange the pants with no hassle. I was in and out of the store in less than 2 minutes! Fabulous customer service!

I have a few tops and a jacket from here which I don’t fit into any more and now it is my new year’s resolution to get back.
The leggings didn’t fit me– lululemon isn’t good for curvy. Gap gfast leggings are much better, and so are mizuno.

Expensive clothes, but NJ doesn’t charge sales tax on clothing, so that makes it a DEAL. Seriously, clothes here rarely go on sale and even if you trekked to the outlet at Woodbury, the discount isn’t really worth it after NY tax.
Price aside, I think lululemon makes some well engineered clothing for various sports. I like the vented shirts – with mesh and without. You can breathe in these clothes even while working up a serious sweat. I also light that the material is light and they make something for every layer — undies to outerwear. Also, hemming/​alterations are complimentary if you need them. It remains to be seen how long they’ll last, but for what they’re charging, I hope it’s forever.