The Woodhouse Day Spa – Summit

I had a great experience at this spa. The massage was very good and customer service was great. My meter needed to be fed while I was getting my massage and Monica volunteered to take care of that for me. I was pretty amazed by that. I felt very welcome and relaxed there. I would sefinetly recommend.

I’m actually shocked that there were poor reviews on here and I’m glad I hadn’t looked here first prior to booking an appointment.
I got a massage here, it was one of the best I’ve ever had. Before they took you into the room, they asked you if there were certain areas you would want focus on and the pressure of the massage that you’d like.
The massage was amazing. They took out knots and focused on giving me an ACTUAL massage. Not one where they just rolled their hands all over you.

Went here on Monday for a package that included a massage, facial and pedicure. I was told each treatment would be an hour when I called to book. The massage started late and lasted for 35 minutes. It was choppy and rushed. When it was over the therapist left the room and never came back with water or to bring me back to the quiet room. It was my first time there, I didn’t know which way to go but figured it out. Not a huge deal, but would have been helpful to say the least. Next, the facial. This was also shorter than the expected time at 40 minutes. The facial was good, but I listened to all the products I needed to buy to keep my skin beautiful. Lastly, the pedicure. Started out ok, was a little rough with the scrub. She cut the cuticles and nail on my big toe and it was painful. I told her it hurt. Next foot, same thing. I now have ingrown toenails on both big toes. I won’t be going back.

My face was a mess. The acne facial totally fixed it. Here’s what happened:
I have been overdosing on dove chocolate and caramel and it was clearly «surfacing» yesterday. I searched Unilocal and found the woodhouse. I called at 12 pm and they squeezed me in for a facial at 4:30
The outside of the place is actually wood so I thought that was cool. Inside the reception was warm and I was whisked upstairs, given a super comfy robe and slippers and told to wait in the waiting room. The room was fab. Comfy chairs and a faux fireplace. I have to admit the other people there were very loud. If I wasn’t so worried about my freaky face I would have been more bummed. M
The aesthetician got me on time. the treatment was FABULOUS! I particularly liked these funky glass massage balls she used with the enzyme mask. Soo many good smells :)
AND most importantly my face is HEALED today. 5 stars for the ambiance and treatment. Minus one for the noisy guests.
PS I think the construction is finished.

This place was amazing! My girls took me for my bachelorette party. I had such a wonderful time. The staff was so nice and I felt so relaxed after. Chuck and Sheila were amazing! I’ll be seeing them again real soon.

I went to this spa for an eyebrow wax and a pedicure. The eyebrow wax was an awful experience. My brows weren’t waxed evenly and worse, the stylist tried to upsell me on various procedures at the end of the waxing. I absolutely hate upselling – especially when I am already spending a fair amount just to be there. Worse, her upselling involved insulting me and saying «but you want to stay beautiful, don’t you?» Yuck.
Then the pedicurist started the session by complaining at length about her personal life. I had just met her, and wanted to relax, which was all but impossible under the circumstances.
Most egregiously, in my opinion, I sent a very polite letter to the manager of the spa requesting that the stylists not engage in upselling or implying there was something wrong with the appearance of their clients… and got NO response. None. I have gone to many spas and salons in and around the NYC area (Bliss, Oasis, Fringe, Bumble & Bumble, etc.) and never had such an unpleasant experience.

I am giving 2 only because they tried hard to rectify. However… so noisy. The employees talk loudly and it echoes through. Takes the zen right out of it… someone needs to explain to them that a spa is a quiet place and it starts with the employees. I hope they get the kinks out… we could use another spa, but they need to understand why quiet and soft talking by all is part of the experience… loud talkers not apply

Facilities are clean and a pleasant atmosphere but has several issues.
I experienced noise from construction.
Men’s facilities have bare minimum for a premium service. I could not find the towels,
an overhead light was out and made the changing room dark. When pointed out, they never bothered to replace the bulb after 2 hours. There are no grooming essentials; not even a comb after after shower. Robes had a greasy feel to them. I emailed the spa to point these things out but they never responded.