Kelsey-Seybold Clinic – Fort Bend Medical and Diagnostic Center

The nurse landa not helpful, they should have one Urdu speaking person, If you need prescription refill nurse will do bad behave with you, then she will take one hour interview, and all time will go waste.

I have been with Kelsey Seybold since I was born and so has my whole family. My husband and I drive to Sugar Land from League City to see Dr. Khairah for my 2^nd pregnancy with our daughter, as he was the same doctor I had for our 7 year old son, and I loved him so much I couldn’t go to some else! Just about all of the Kelsey doctors have great personalities to put you at ease, and are very knowledgeable about their profession. Everybody in their Ob/​Gyn department at this clinic is awesome, and are highly recommended! If you’re looking for a pediatrician, I’d say go Dr. Byrd if he is still there. He has worked with my family for over 30 years and is amazing!

This clinic has some great doctors but there are always some quacks. Stay clear of Lowder in Internal Medicine and don’t expect management to step in to assist anything even in up to the chairman of the board of managers.
I could not see my primary and was forced to see the quack Lowder. She was told I was having problems breathing and that I didn’t quite know what was going on b/​c I am newly diagnosed with asthma but also have some sinus/​allergy issues. First she the prob with not breathing was not asthma and she noted my nasal cavity was swollen. She took a less than 30 second glance at my history and says that I have lots of doctors visits and asked if I suffer from anxiety. What? I told her that I had sinus surgery last year and am in allergy shots. How do you get anxiety? Even if she thought that why not ask questions to confirm your hypothesis? Then all of a sudden my nasal cavity is clear and I’m crazy. How about you read my history you ignorant woman? Then remember the first thing I said was that I didn’t know what was going on and wanted some guidance. If you didn’t know just say so and refer me elsewhere. I was able to see my ENT and I have gone through 2 rounds of meds.
I don’t expect doctors to know everything however I do not expect you to begin diagnosing when you have not gathered all of the facts. She didn’t care so let’s make the patient crazy.
The clinic administrator nor the execs care about the patients as their response, as a result of my letter, was she did her job and I should see the doctors I like. Really!!! What a professional response after being insulted!!! Clearly all they care about is money and screw the patient. I wish the medical board could do something. Maybe they need to be met with a news camera in front of their face to care.

I have been here a few times already; I had no problems about the wait and I love how clean it is.
BUT — — -
I hate that you would need to book an appointment maybe a month ahead.
They don’t call you to remind you about your appointment, book double appointments and don’t call you to remind you about your appointment like other medical offices.
To be honest, all the locations aren’t so great.

Very nice facility. A lot better than those big hospitals. They have many services. Great pediatricians. Most of the time you can make a same day appointment.

This is my review for Dr Adigun. Short wait times except when she is delivering a baby for which you are given as much notice as they can give you. Dr Adigun is personable and wonderful. The obstetric department seems well run and organized. Definitely will continue to see Dr Adigun.
Now for the Pediatrics department. Dr Byrd and Dr Condran are both great. Will keep coming here because of them. Front desk check in leaves a lot to be desired. Thirty minutes today just to check in. Lady at front desk is slow, and by no fault of hers she is required to collect balances on accounts, but people stand there and argue with her about it so takes forever. Perhaps they should send the people that want to argue to another place to straighten things out before they see the doctor.

I loved my pediatric physicians at Kelsey. They were extremely personal and took the time to get to know me and things that were going on in my life. They helped me feel comfortable to ask questions. However, this changed when I transferred to general physicians. I have my primary physician, and at the time, I had gastrointestinal issues in which she wrote off as a result of poor eating habits, when I am informing her that I eat clean. She goes on to joke that I must stop by fast food chains quite often, and for someone who is struggling with stomach pains, acid reflex, and frequent indigestion, it’s not the answer I wanted or needed to hear, and that’s not something you should tell your clients who are coming to you for help. Anyway, the visits with my primary physician was always brief — she never asked much about my life, and seemed to treat me as something on her calendar.
Furthermore, I have been diagnosed with Hyperthyroidism, but over the years, blood work has ruled thyroid issues a negative. Unfortunately, all my hyperthyroid symptoms persist, but I can’t be prescribed or recommended anything because the blood work does not show I have any sort of problem. If I keep coming back to the endocrinologist letting them know I’m in pain, and they say their hands are tied, then what am I to do? Doctors are supposed to help people, or at least help find a way to — they shouldn’t be there to look at a chart and say, «Sorry, blood work says you’re fine, so you’re fine.» They should understand that sometimes the signs are not always obvious, and maybe there is an underlying problem. I can’t afford to go to a specialist like Dr. Hotze, so I wanted to lean on my long-​term clinic and try out different endocrinologists, but they have all told me the same thing, so I gave up.
I recently went to visit another general physician at Kelsey because my primary physician was not available. This was by far the worst doctor visit of my life — apparently doctors can be yoga instructors too, and advise their patients with the same philosophy. I scheduled a visit because my right hand was swollen. I had speculated it was an injury due to a balancing pose during my yoga practice, so I I gave the doctor all the background information. She asks standard questions like, «can you type» and «when does it hurt.» We got off subject when I informed her about my thyroid issues, and she checked up on my medical records.
I told her of my experiences with the endocrinologists at Kelsey, about how they couldn’t do anything about my sickness, and she agreed with them. She said that people are imperfect, and there are people in the world who have it worse, so I should not be thinking about «I’m in pain.» She tells me she’s in pain every day, but here she is living her life. «Live for today — don’t live for the future or the past, live for today only» she says. She told me that life is too short to dwell on the things that are wrong with you, because everyone has something wrong with them. «So I should just suffer every day?» I ask her.
«I wouldn’t call it suffering,» she responds. «You worked today, didn’t you? You drove here to see me today. You are able to get a job as a systems analyst, type at work… so your hand isn’t that bad, and your thyroid isn’t that bad. In this world, people tend to focus on themselves, and it’s all about ‘me, me, me.’ But you should stop feeling sorry for yourself and focus on the positive.»
I am not a confrontational person. I told her I understand what she is saying, but that I should be able to come see a doctor to verify that there is not a more serious problem. She shakes her head and goes on to say things along the line of, I shouldn’t complain about every little thing. I told her that that’s not what I am doing — I didn’t come here to complain about something small — I came to get your opinion and make sure my hand injury is not serious. She tells me not to be defensive with her, and repeats the fact that I should stop worrying about things like the future, and just focus on today, and be positive.
Her verdict is that maybe yoga isn’t my sport. I told her that I also lift weights, and she said maybe that’s not a good idea either. I told her I am about to be a personal trainer, and she said maybe that’s not the route for me, either. I have never felt so dismissed before and so angry after a visit. Doctors should be there to help you solve a problem and address your health concerns, not tell you what career path is not right for you, not tell you to stop crying about your injury. I have had 3 people close to me who have had cancer, 2 of which passed away. It’s important to address all health concerns, because you never know what you may overlook, so it’s important to take care of your health and evaluate all issues. No doctor should belittle what they think you are going through. No doctor should dismiss your suffering.
I am extremely disappointed by this experience.

I wish there were a 0 star rating. Tammy Lai in PMR and Jose Mier Y Teran in family practice — worst physicians I’ve ever dealt with. As a physician myself I’ve never seen such lack of patient compassion or empathy towards a family member in my life. Kelsey — be expecting my letter of complaint to your administration. Sadly, teaching humans how to act in a humane manner isn’t something that’s teachable in medical school

Never got through to simply make an appointment after being on hold for an hour. Gave up –methodist will be getting all of my and my family’s business which these folks don’t seem to realize they are. They seem to think we should be honored that they are willing to see us –riiiiight.

Terrible experience at Kelsey Bold Clinic:
Excerpts from a letter of complaint:
«During this visit Dr. Lai prescribed drugs (even when I repeatedly emphasized that our main concern was to find a diagnosis for my back, and I was not NOT NOT interested in taking medication). She suggested an X-​ray of the lower back to confirm the herniated disk. Days later we received a call from Dr. Lai’s nurse, stating that the x-​ray results were in and that it confirmed a «mild case of a «herniated disk» and that the course of treatment remained unchanged. I received a copy of the radiology report 3 days after; the report claimed to have found «NO ABNORMALITIES». Later I was told I need to now have an MRI.
Although I had already gone through having to constantly have to contact the Kelsey Seybold staff to figure out what steps I should take, I decided to give it another chance and visit Dr. Lai to hear the results from the MRI especially since I had confirmed she will not read the MRI report until she is in the room with the patient. Dr. Lai showed a clear and a hasty desperation to leave the room even after just being in the room for 5 minutes; she only bothered to show me one slide of the MRI, and did not even read the results from the two-​page MRI report. In fact, I had to be the one to pull out the report and ask her questions about it. To my dismay, she deflected the questions, or answered them in an ambiguous manner, showed clear frustration, and it was very clear she did not want to be there. It was difficult and very uncomfortable to not only be there, but to even ask any questions because she became petulant, annoyed, and hesitant to answer the questions. Even one of the generous ladies in the reception desk was in shock that Dr. Lai had marked the visit as a «level 4» visit.
The result, we had to pay $$$, submitted letter of complaint to the director of Kelsey bold clinic, who completed dismissed our case, which is ludicrous (Very VERY VERY disappointing).
What’s interesting is how we decided to look her up online after our experience and she had terrible terrible reviews, which we also pointed out to the director and somehow all of the reviews have magically «Disappeared»! How interesting…

I love how conveniently close this place is to home!
The place is still fairly new so it is in great condition. The only thing I don’t like about this place is the wait. I usually have to wait at least 30 minutes before my doctor can see me. Then when I can finally see him or her they spend 5 to 10 minutes with me. I understand that their are other patients but I always feel like they are rushing to get me out.
The pharmacy is connected so it makes picking up/​dropping off prescriptions easier too. A one stop shop for everything!

I have been coming to Kelsey Seybold Fort Bend for some time now. It is a one stop shop for medical needs. Dr. Dhingra in Pediatrics is wonderful. Dr Prasad in ENT is also an amazing compassionate Dr. I would highly recommend this facility to anyone in the area.

Disgusted and disappointed with the visit at Kelsey-​Seybold in Sugarland, TX.
We (spouse and I) met with Dr. Yasim Engineer with OB/​GYN, and by the time we were finished my wife felt as if she were being judged, disrespected, and felt shameful after the entire encounter. Without providing too many personal details about our encounter Dr. Yasim has left us with the impression of horrible bed-​side manners, questionable medical advice (from an M.D.), and was out-​of-​touch with our health concerns/​needs.
This is absolutely ridiculous that I have to write about a clinic that is supposed to provide non-​judgmental, non-​biased health services to a patient. Out of all the available health providers in the Greater Houston-​Area, I am absolutely appalled at how we were treated, and I am worried about how other patients may be treated when they go to receive services at Kelsey-​Seybold in Sugarland, TX. I cannot in good faith recommend this clinic to any person (s) I know personally or professionally.

I’ve been going here for over a year. It’s a pretty decent place in great condition. The only down side is the wait time to see a doctor. There are times where I’ve waited 15 minutes, and there are times where I have waited two whole hours to see my doctor. It just depends on the day/​time. They are usually very nice and accommodating. The only thing that gets me is that you are called into a room and are all excited because you finally get to see the doctor and you end up waiting an extra hour in the room. Yep, that happened to me yesterday. The doctor I see is Dr. Harris and she’s awesome — I highly recommend her. She’s very sweet and understanding and will do her best to get you what you need.
I’m adding a star for the lab because the people there are awesome. Whenever i have to get bloodwork, I’m usually very nervous but the people there are always so gentle, nice, and most importantly quick. I’m in and out in no time! That kind of makes up for the time I have to wait to see my actual doctor, though that wait time is very irritating.