NightLight Pediatric Urgent Care

I love the night light urgent care they take care of your child very clean place to take a child when there sink or injured

Fortunately this place accepts Texas Children’s Medicaid, and is a really nice place. Nurses have all been wonderful, and the doctor I wish could be our PCP. She is very thorough. I have no idea what’s going on with my daughter, and they don’t either. Instead of just sending me home, they’re doing everything in their power to test for anything and everything it could be. I’m so glad to have found this place. Not too bad of wait times at all. Waiting for tests now… Def recommend

Clean and very nice place. Very nice people and easy appointment for when you can’t see your doctor.

From beginning to the end this place is great! I got in line online. Waited maybe 10 minutes. The waiting room was clean and Ly the receptionist was so sweet and efficient. Was called back and 2 assistants took my son’s vitals, once again both sweet and patient with my 14 month old. Then placed in another room and waited 5 minutes. Dr came in and was so personable and actually listened to me. She thoroughly checked my son and diagnosed him with his first ear infection So glad this place is avaliable after normal business hours or he would have had a horrible night. The Dr was amazing the staff is top notch! Definitely going to refer all my friends! Thank you guys!

All i can say is the wait is minimal if reserve online. I took my daughter last night and dr. Looked at her at diagnosed her on the spot! Poor bby had strep throat. Inteligent caring and fast staff. Thank you thats why i always come back.

Wow, I was recommended to come to this facility by my pediatrician, and am NEVER coming back. The older nurse practitioner here needs to be fired or retire because she obviously hates her job. She is extremely condescending and talked to me like I was an idiot. Mind you, both my husband and I are college-​educated, with a Masters, and have our own businesses, yet she acted like we were lower-​income teenage parents. I’m so offended. Corporate needs to do something about this quick before they lose more patients. I’d rather wait 6 hours in the ER than deal with her again.

They r wonderful. They r also very respectful n answer all ur questions! It doesn’t take long to be seen. I take longer at my pcp then here. Love this place I can trust them with my kid’s life!

That pediatric care was the best one I have ever been too! Wonderful and fantastic friendly service, very clean, very professional and Dr. Rivera was also amazing! She was very attentive, listening extraordinarily and very explanatory with the information about my son! She even got me the address and wrote it down to the pharmacy since I didn’t know the area at all!
I REFUSE TO GO TO ANY OTHER URGENT PEDIATRIC CARES ANYMORE HANDS DOWN THAT IS THE BEST ONE!!!

I’ve came to this office more times than I can count in the past 3 yrs. Each time grateful that this place is open. There have been times when the wait was exceptional LONG, but nothing like waiting in the ER for 6+ hours. Love that I can now book my appointment online now, I was a little confused about it at first, since I thought I was going to be seen at my scheduled time, but the young lady at the front explained it to me a little more clearly. Now I can wait at hm without bringing all 3 kids there to wait the hour or 2 to be seen. THANK YOU! The triage nurses are very nice and helpful, sometimes they go through the questions to fast and hard to understand them when they rush. Once my daughter was wheezing pretty bad and they took us back quickly. They were very attentive, checking her oxygen levels, asking if she or I needed anything to drink, etc. We left out of there very happy that we didn’t need to go to the ER.
I’ve so far haven’t had a bad experience here and the only reason it’s not 5 stars is because of the wait (which is still not bad). I’ve read some of the reviews and it’s astonishing that it only has 2 ½ stars.
People complaining that it took you all of 2 hours to be seen, need to cut it out (your child is not the only one sick). I’m sure if the facility had not been available you would of been in the ER longer than that. I say some people are just not EVER satisfied. Thanks for being open, and pray that you never close.

This is now the third time I had to bring my little son here. At 10am I went online and made an appointment for 2:10pm. We arrived at 2pm and were 4^th on the screen out of 16. Kudos to the online check-​in. The bad news is that we weren’t called back until 3:00– that’s right, 50 minutes after our appointment time. Once again, what is the use of an appointment if it is not honored!?! The online check in is supposed to skip the wait. Yes, I realize we could have been 17^th. 50 minutes to see 3 patients and call us back. Ugh. We had our vitals checked, waited another 10 minutes in the room and the nurse practitioner saw us. She apologized several times for the wait. She was kind and efficient. I love the staff, the wait still just leaves some to be desired.

Took my daughter here last night right when it opened because she has a bad cough and her fever was at 103. We spent over an hour in the place and even though the staff was nice they didn’t do anything for my daughter. They saw that she had an infection, but didn’t do anything for her. They said to just keep giving her Advil for fever and Delsym or Robitussin for her cough and if it gets worse then bring her back. Well, at 3:30 this morning her fever spiked to 105. I took her to her normal doctor this morning and it turned out that she has an ear infection, pink eye, and a virus. We are so lucky that nothing happened to our baby over night.

They changed their computer system & lost most of our records. I didn’t have my license so they refused to see my daughter b/​c they weren’t sure I was 18… Absolutely ridiculous! I’m 33 & been there several times in the past… And wasn’t id’d. Perhaps it was because I came close to closing hours as another poster said. Staff was uppity & flippant.

I came here a few weeks ago first thing in the morning and there were a room full of patients ready to be seen. The wait was reasonable in my opinion. There was a TV screen indicating the projected wait time. I was provided with a list of doctors who rotate in the clinic, and for the particular day we were there my daughter was seen by Dr. Gentles, who happens to be the founder of the clinic. I was very happy with the care Dr. Gentles provided; she had great bedside manner, and was able to put my sick child at ease. Given the number of patients waiting, I honestly expected to see a doctor who was going to appear rushed and ready to move on. On the contrary, Dr. Gentles appeared very thorough, patient, and never gave me the feeling that she had her foot halfway out the door. We were also helped by two other nursing staff– one who provided very helpful information about using medication to reduce my child’s fever. The other nurse diligently worked for a good 15 minutes to remove a good size boulder of ear wax from my child’s ear.
Unfortunately my child was diagnosed with the flu by a test, but I was very happy with the care she received here. On top of this, we found out later that the Urgent Care Center had forwarded the lab results to our private pediatrician. Our pediatrician ended up giving us a call to make sure our daughter was ok. i was pleasantly surprised but appreciative that Night Light made the extra effort to contact our pediatrician. I would definitely come back here, but I would recommend going early in the morning, otherwise I suspect the wait could be quite a while-​especially in the colder months.

Just make sure that you don’t go near closing hours because they will just say they can treat them there instead of just telling the truth that it’s closing time and they want to go home.

There is a huge waiting list and just one doctor assigned each day. 2 – 3 hours wait is normal. Won’t ever go there again. The doctor was not extra ordinary. Did not know how to examine a child who is not willing to get examined.

We don’t like having to come to a clinic. It usually means someone is sick or someone is hurt. Dr. Chu and staff of nurses are first rate, he is very gentle and nice guy that looks after our girls when our pediatrician hours are closed. They are very quick and thorough and make the visit as easy as possible! We really like this office. I wished we didn’t have to visit as frequently as we do but if we do, Night light is a great place to bring your children!